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Toyota of Hollywood FL

Hollywood, FL

4.3
5,045 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 5,045 reviews

July 01, 2024

Muy demorado para solo una rotación de llantas era el primer servicio y se demoró 3 horas More

by JUANGIO2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Hollywood FL responded

Juan, amento escuchar que su visita tomó más tiempo de lo previsto. Nos esforzamos por brindar un servicio eficiente y nos aseguraremos de utilizar estos comentarios para mejorar nuestras prácticas en el futuro. Si hay algo más que podamos hacer para ayudarlo, no dude en comunicarse conmigo. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

They did not reset my maintenance notification. Now I have to come back and wait to have it reset More

by Misshannah1
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Hollywood FL responded

Five-star service is our goal, and I sincerely apologize if we missed that mark. Would you please contact me when you have a moment? I'd like to see if there is anything that I can do to improve your experience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

Very busy, but I had an appointment so it went smooth. And they give you a Lyft home complimentary, so you don’t have to wait there. More

by Tylerchong0312
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Hollywood FL responded

Tyler, we're glad to hear your appointment went smoothly and you appreciated the complimentary Lyft service at Toyota of Hollywood. Thanks for sharing your experience!

July 01, 2024

Service was great. Not a 5 star because the valet took long to bring my car back. Other people waiting after me received their car first. Other than that, services was More

by mariluna026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
Jul 02, 2024 -

Toyota of Hollywood FL responded

Mariluna, thanks for the feedback! We're glad to hear you had a positive experience with Daniel at Toyota of Hollywood. We apologize for the delay with valet and appreciate your understanding. - Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

Excelente trato estoy muy contento con mi nueva compra estoy muy satisfecho gracias son muy profesionales More

by ALECIRAMMOARES9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva Nos alegra saber que está satisfecho con su compra y el trato recibido en Toyota of Hollywood. Disfrute de su nuevo vehículo!

July 01, 2024

I appreciate that the wait time wasn’t too long— for my car to be worked on or to receive my car back. The workers were professional. The advisor that was assigned to me, Mr. D. Metts friendly was professi More

by yulandawoodley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
Jul 02, 2024 -

Toyota of Hollywood FL responded

We're glad to hear that Mr. D. Metts and the team at Toyota of Hollywood provided you with a professional and efficient experience, Yulanda! Thank you for sharing your positive feedback, we appreciate it!

July 01, 2024

My experience through service was exceptional . . Andris was very knowledgeable and helpful but I would never trust your sales people More

by Cichlids77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback! We're glad to hear Andris provided exceptional service at Toyota of Hollywood. We appreciate your honesty and will work on improving our sales experience. If there's anything else you'd like to share regarding that matter, please let us know. Have a good day!

July 01, 2024

Not very friendly or welcoming. I just expect more as a customer when I come to get my car serviced. More

by Bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Hollywood FL responded

If we delivered anything less than a five-star experience, I would like to apologize. I'd also like to speak with you directly to see what I can do to help. Would you consider contacting me at your convenience? Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

NO GOOD SERVICE YOU GUYS CHARGE ME FOR THE BATTERY NOW ITS MAKE IT WORSE THE HYBRID IS GIVING ME PROBLEMS . NO GOOD PLEASE I NEED YOU TO TAKE CARE OF THIS SITUATION More

by DCIHOMEDECOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Hollywood FL responded

We apologize for the issues you're experiencing with your hybrid after the battery service. This is certainly not what we aim for, and we'd like to resolve this situation promptly. Please reach out to us directly so we can assist you further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

July 01, 2024

I love it. The people is very gentle.but the time to wait is too much long and not wash more my cars . More

by CTZANARDI
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reyes
Jul 01, 2024 -

Toyota of Hollywood FL responded

We're glad to hear you love our service at Toyota of Hollywood! We appreciate your feedback about the wait time and car wash; we'll work on improving these aspects. Thanks for sharing! - Shawn Jones - Customer Relations Manager - (954) 893-4660

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