Toyota of Hollywood FL

The sales rep. is the best i deal with, but the reception and the dept. to order special parts are terrible to deal with, my sales rep make everything under her power to make sure i was very satified with and the dept. to order special parts are terrible to deal with, my sales rep make everything under her power to make sure i was very satified with my purschase, the name is, Sandra Molina ,but she is from Santo Domingo and she is the best, second time that i buy car from her and her service execeed my expection. P.S THE FURNITURE INSIDE THE DEALER NEED TO BE UPGRADE , LOOK VERY AFWUL WOULDN`T SEAT ANY ANY OF THOSE SEAT . Best Regards Luis Esteban More

We have leased seveeral vehicles over the years from Toyota of Hollywood for one reason: Sandra Molina. She is a very professional person to deal with and for this reason gets our repeat bu Toyota of Hollywood for one reason: Sandra Molina. She is a very professional person to deal with and for this reason gets our repeat business and recommendations. There are Toyota dealers and other dealers that are more convenient than Hollywood. Others have better parking. Nevertheless, we continue to lease our cars with ms Molina. More

We went to this dealer after getting a price for a new Camry on line. When we arrived we were told there was stock on the car with the options we wanted.It turns out there was NO stock on the car we wante Camry on line. When we arrived we were told there was stock on the car with the options we wanted.It turns out there was NO stock on the car we wanted . It was a bait and switch. Every car similar to what we wanted had "upgrades" adding to the cost. One alleged upgrade was a paint coating on the body and underbody. Every consumer advocate warns car buyers that this is a ruse by dealers to jack up the price. This two and a half hour waste of our time wasn't about to end in in a professional manner. When the salesman saw that we were not going to buy he brought in someone else who pretended he didnt understand the situation (our salesman had been gone for about 15 minutes talking to this person)....further wasting our time with schem,ing to con us into a deal we didn't want.. After he saw we would pay the quoted price and no more he said "You want your cake and eat it too." How insulting! No customer relations or people skills here. The original salesman never even said good-bye. I would recommend that any future Toyota buyer avoid this dealership. There are many others who offer far better service for less of a price without the games. More

The dirtest dealer i have ever seen, cigeratte butts everywhere, trash everywhere, sales staff knew almost nothing about the truck. STAY AWAY they are awful and a waste of time everywhere, trash everywhere, sales staff knew almost nothing about the truck. STAY AWAY they are awful and a waste of time More

Bought a Corolla S model from this dealer 3 years ago and Went here to buy a new Camry 6 months ago , saw ad in paper and of course they pulled the we already sold that one , then raised the price of the car Went here to buy a new Camry 6 months ago , saw ad in paper and of course they pulled the we already sold that one , then raised the price of the car to give me the zero interest financing , then was very rude when I tried to negotiate the price and told me he was not there to negotiate with me and I could take it or leave it ! So I laughed in his face and I left it !! I bought the car somewhere else at $1800 cheaper ! Recently I went to look at a 2 door Yaris hatchback I was in that area so I stopped at this location , I liked the car and even though this time they were willing to negotiate and meet my price I went and bought it somewhere else just for the slight they pulled on me for the Camry , I would not buy anything from these people !!! Burn me once shame on you , Burn me twice shame on me !!!!!! More

I was so nervous that I was going to be late for work, but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've w but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've waited in the past at dealerships for hours, and it seems they don't care where you need to be, but Toyota of Hollywood was the total opposite. They don't sit around and joke and drink coffee, they work! I was so impressed. Thank you so much! More

Thanks for making my Christmas Toyota of Hollywood. We purchased a new Prius and were very pleased with the transaction. Plus we received the Toyota Care complimentary maintenance which we didn't know ab purchased a new Prius and were very pleased with the transaction. Plus we received the Toyota Care complimentary maintenance which we didn't know about so was a nice surprise. Thanks Toyota of Hollywood. More

I would not recommend this dealership. The way I was treated for the car tag was very unprofessional. They would not answer my phone calls,email nor return voice mail on my tag status. I had to go in pe treated for the car tag was very unprofessional. They would not answer my phone calls,email nor return voice mail on my tag status. I had to go in person and at first they told me the tag was not in but after insisting that it was going to expire they found it.They told me the tag was just a small fee but it turned out over $100 over the price the gave me when I purchased the car. I have purchased a number of Toyota's from other dealerships without issue unfortunately this was a negative experience. Why would they have a customer relationship manager that doesn't contact customers. More

MY HAUSBAND AND i WENT TOYOTA OF HOLLYWOOD TO LOOK AT A NEW HIGHLANDER WITH NO INTENTION OF BUYING THAT DAY. MR SHIRDEL PROFFESIONALLY GREETED US IN A VERY RESPECTFUL MANOR AND SHOWED US A GREAT SELECTION NEW HIGHLANDER WITH NO INTENTION OF BUYING THAT DAY. MR SHIRDEL PROFFESIONALLY GREETED US IN A VERY RESPECTFUL MANOR AND SHOWED US A GREAT SELECTION OF HIGHLANDERS. MR SHIRDEL TOOK US FOR A WONDERFUL DEMONSTRATION . MY HUSABND AND I WERE IN LOVE WITH THE HIGHLANDER SO MR SHIRDEL TOOK US IN HIS OFFICE FOR REFRESHMENTS AND OFFERED US A NO HAGGLE PRICE THAT REPRESENTED SUCH A LARGE DISCOUNT WE COULD NOT SAY NO. WHEN WE WENT INTO THE BUSINESS OFFICE FOR THE FINAL PAPER WORK WE WERE OFFERED THE 0% AND THE MAINTENANCE FOR 2 YEARS AS PROMISED. WE COULD NOT HAVE BEEN MORE PLEASED ! THAMK YOU TOYOTA OF HOLLYWOOD! More

The 1995 BMW 318i finally gave up the ghost and my wife was on my case to get a “modern” car (for her to drive. I could ride a bicycle as far as she is concerned.) Did my research and Camry came out right was on my case to get a “modern” car (for her to drive. I could ride a bicycle as far as she is concerned.) Did my research and Camry came out right at the top of the value/reliability/handling equation. Where to buy/lease? We live on the north side of Miami so there are several dealers within 45 minutes of the house. Looked online at the dealer ads and saw what appeared to be a great lease deal at Toyota of Hollywood. Did I mention I am grumpy and cheap? We drove over expecting a bait and switch and were greeted by Brian Watkins, who stuck to us like glue for the next 3 hours. Well, they did have the advertised car at the advertised price, but Brian with his low key manner showed us several upgraded models, and old Grumpy actually went for better than the basic offering. Ended up being a pleasant experience, and the Business Manager only offered us one lease add-on, and wasn’t pushy about it. Bottom line: if you live in SE Florida and have to get a car, I would certainly try Toyota of Hollywood first. More