Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,575 Reviews

2,575 Reviews of Toyota of Hollywood - Service Center

Sort by
June 01, 2025

Very nice thoroughly explained everything to me. Highly recommend services to others. Thank you so much! More

by sincerelygod32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

i came in for 5000 mile service to get my tires rotated,,i had wheel locks on,they used the power wrench & striped 2 of them & could not get them off..they wanted $80.to get them off.i said you str More

by HIGUNTHER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept isaah,took good care of me
June 01, 2025

Excelente servicio de este concesionario. Muy amables y atención super espectacular. EL mejor de todos More

by BERTIVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Quick checkin and the wait time for repairs was a lot less than before. Grest improvement. More

by lmayfield54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J C Reyes
May 31, 2025

In less that 25000 miles and I had to replace 2 speakers? Who change speakers and is not under warranty?? Is absolutely absurd!!! More

by SASALILI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

The service was great Francesca was fantastic everyone has been great that I've dealt with so far I've been going to Toyota of Hollywood for about a year More

by jnkpropainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franchesca
May 30, 2025

Isaiah is always very helpful with everything I really appreciate his great customer service every time I come there. More

by nadege.auguste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
May 30, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that Isaiah consistently provides you with excellent service at Toyota of Hollywood! Your appreciation means a lot to us, and we'll be sure to share your feedback with him. Thanks for choosing us!

May 30, 2025

In July of 2025 Toyota of Hollywood promised me to lower my truck payments and possibly put me in a newer model truck More

by ELLISONERNEST4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with Toyota of Hollywood! We're glad to hear about the positive promise made regarding your truck payments and potential upgrade. If there's anything else we can assist with, feel free to reach out!

May 30, 2025

I had a appointment in the middle of the week for a alignment and balance. I was there for FIVE HOURS. I finally went up to the service manager, who didn't remember checking me in, to find out what was More

by NPINTAONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Toyota of Hollywood FL responded

I'm truly sorry to hear about your experience with the alignment and balance service. It sounds like we fell short in terms of communication and efficiency, which is not what we strive for. Your feedback is important, and I'd appreciate the opportunity to address this situation directly with you. Please feel free to reach out at your convenience so that I can assist further. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 29, 2025

Excelentw servicio al cliente excepto por el chico que me entregó el carro. Las niñas que lo reciben son excelentes y ni se diga del caballero que me atendió para el servicio. More

by SANDRAMILENACV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota of Hollywood FL responded

Sandra, gracias por compartir su experiencia con Toyota of Hollywood. Nos alegra saber que ha recibido un excelente servicio al cliente y tomaremos en cuenta sus comentarios para mejorar aún más. Esperamos verle de nuevo pronto!

1
...