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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,513 Reviews
Call Service Center (844) 888-0753

2,513 Reviews of Toyota of Hollywood - Service Center

Sort by
May 10, 2025

Their service dept is back to being a stress free experience, service completed in a reasonable amount of time More

by srusso628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Toyota of Holkywood is a one stop shop. We've been going to the services department for almost 10 years and we always had great service. JC Reyes is one of the best. He adds great value to More

by rodicacharles0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Reyes
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May 09, 2025

Stop sending me these xxxx surveys. ...before I change my mind about the excellent service I received. More

by kdot808
Recommend Dealer
Yes
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May 09, 2025 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to hear you received excellent service at Toyota of Hollywood. We'll make sure to address the survey issue for you. Thank you for bringing it to our attention!

May 09, 2025

He was helpful and explained my warranty to me. I always go to him for help. More

by Kaycharoo
Recommend Dealer
Yes
Employees Worked With
Isaiah
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May 08, 2025

He was knowledgeable n customer friendly Open was able to answer questions that I had More

by HYLOINEVASSELL
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
May 09, 2025 -

Toyota of Hollywood FL responded

Thanks for choosing Toyota of Hollywood! We're happy to hear about your positive experience with our knowledgeable, friendly team.

May 08, 2025

Got my service done within the hour so that I could go on with the rest of my day More

by malik7jv
Recommend Dealer
Yes
Employees Worked With
Claudia Cabanillas
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May 09, 2025 -

Toyota of Hollywood FL responded

We're happy to hear that our team could make your Toyota of Hollywood experience a smooth success! Thanks for the review, Malik.

May 07, 2025

It was miscommunication. In the 5 hours you only did the regular maintenance I spent the entire morning without a solution and I have to go back to the dealer. More

by Alejatorde
Recommend Dealer
No
Employees Worked With
I wait for 5 hours and my car was not finished. I had to remove the car before it was done
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May 07, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about the miscommunication and inconvenience you experienced during your visit. We strive for efficient service, so it's disappointing to know we fell short this time. Please reach out at your convenience so we can address any remaining concerns and find a suitable solution for you. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 07, 2025

Great service. Franceska was so helpful y guide me through the process. It was my first time in the service center. More

by claralilianagallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francheska
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May 07, 2025 -

Toyota of Hollywood FL responded

Clara, we're delighted to hear that Franceska made your first visit to the Toyota of Hollywood service center a positive one. Thank you for sharing your experience with us!

May 07, 2025

I had a great experience with Toyota of Hollywood. The staff is welcoming and helpful. I will definitely be coming back! More

by lauranicko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
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May 08, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear about your positive experience with the team at Toyota of Hollywood! We look forward to welcoming you back in the future.

May 07, 2025

My experience was easy and stress free Dario was very experienced and the service was fast and stress free. I will definitely keep going back More

by lauranicko
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
May 08, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that Dario made your experience at Toyota of Hollywood easy and stress-free. We look forward to welcoming you back in the future!

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