Toyota of Hollywood
Hollywood, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Worst people there to solve your problem, they are super nice during the selling time, after selling if you have any problem, worst place to get help. I cancel my warranty Oct 2017 and now 2021. I met with nice during the selling time, after selling if you have any problem, worst place to get help. I cancel my warranty Oct 2017 and now 2021. I met with finance director Mr. Haim Bushy, finance manager Mr. Ed Casimiro (he did my paper work) and Business development manager Karina Cardenas but always they said we will follow up but they never did. I contact with Warranty Company and they told me they send the credit to Toyota of Hollywood back in October 2017. But the dealer never give the money to Toyota Finance Department. I talked with Toyota Finance Department and they said they never received the money from Toyota of Hollywood. I asked for suggestion they said if dealer ignore you just sue them, because it’s your money. What else can I say!!!!! More
The company does not give customers the right information.When I purchased a 2020 CHR I was told the SUV didn't come with keyless entry or leather seats that I was looking for.So I had to pay add information.When I purchased a 2020 CHR I was told the SUV didn't come with keyless entry or leather seats that I was looking for.So I had to pay additional 1000.00 for leather seats.About 2 weeks ago I seen the 2020 limited that had all I was looking for.I went to Toyota of Hollywood to question why I wasn't given that info, that way I could of taken that one I wanted.I traded my 28000.00 Honda Hrv limited for a 16000.oo vehicle that I was told was not available.Plus I also had to pay 1700 for taxes and fees.So to sum up everything, my SUV 28000.00 plus 1700.00 plus 1000.00....total 30700.00 for a 16000.00 SUV. That is not customer service or honesty to your customers. More
I would like to first and foremost warn everyone about Mr. Crocket so that they don’t have to experience such disappointing situation. By this I am formally complain about Mr. Crocket for abusing and mis Mr. Crocket so that they don’t have to experience such disappointing situation. By this I am formally complain about Mr. Crocket for abusing and misleading my trust in the entire Toyota dealership and for putting my life on the line in this time where I could of been exposed to COVD 19 for a misleading cause/goal, last not least for adding an hard inquiry to my wife credit report. More
excellent customer service from Danny Llamas Danny Llamas was my service advisor. He was knowledgeable, accessible, friendly, professional, and kept me informed on the service progress of my veh Danny Llamas was my service advisor. He was knowledgeable, accessible, friendly, professional, and kept me informed on the service progress of my vehicle. Thank you, Danny, for providing outstanding customer service. More
Danny Llamas was great. I needed to replace a speaker. Danny Llamas made the process fast and easy, not to mention successful. He also realized I had prepaid for the service I needed to replace a speaker. Danny Llamas made the process fast and easy, not to mention successful. He also realized I had prepaid for the service and made sure I wasn't double-charged. Five stars. More
Highly Satisfied Service Visit My recent service advisor, Danny Llamas was attentive, knowledgeable and efficiently handled my 2016 Prius systems connect service. His time estimate My recent service advisor, Danny Llamas was attentive, knowledgeable and efficiently handled my 2016 Prius systems connect service. His time estimate for completion of the service was realistic which made my pickup process run all that much more smoothly. I will certainly request his help on future service dates and note his expertise to my friends who also use Hollywood Toyota. More
Excellent Salvador Santos was a good sales person to deal with an asset to Toyota, Orlando Gonzalez the general sales manager is excellent as he's been handl Salvador Santos was a good sales person to deal with an asset to Toyota, Orlando Gonzalez the general sales manager is excellent as he's been handling my leases in the past. More
Prius Lease Renewal Salvador Santos was amazing and helped get me through the process of wrapping up my old lease and getting into a new one with ease. A painless process Salvador Santos was amazing and helped get me through the process of wrapping up my old lease and getting into a new one with ease. A painless process all around. More
great customer service I trust Danny Llamas and his service, he was quick and responsive and I will bring my car back again because of his great service. I trust Danny Llamas and his service, he was quick and responsive and I will bring my car back again because of his great service. More
Truly Exceptional Service!! I had my car serviced this week at Toyota of Hollywood and Danny Llamas was excellent at assisting me . He was extremely friendly, explained all the t I had my car serviced this week at Toyota of Hollywood and Danny Llamas was excellent at assisting me . He was extremely friendly, explained all the the recommended services and got me in/out quicker than expected. I will definitely be coming back! Best, Nadia K More

