Toyota of Hollywood

I don't even own a Toyota, yet I still go to Toyota of Hollywood for one reason: service with Alex Anaya. Looking for a place nearby that offered valuably priced oil changes and WiFi while you wait, of Hollywood for one reason: service with Alex Anaya. Looking for a place nearby that offered valuably priced oil changes and WiFi while you wait, I recalled an earlier experience I had had at ToH when I was servicing a friend's Scion: I was pricing tires and getting regular maintenance and Alex handled all my concerns. He educated me in a way that was not condescending; He was fair, patient and mild-mannered; He helped prioritize what absolutely needed to be addressed (tires) and what could wait, but should be next in the maintenance line (brakes). After that experience, I decided to forgo the usual Jiffy Lube and try ToH out for a basic oil change. I got a car wash in the mix, had dependable, fast, WiFi at complimentary desk spaces, and was out of there at the quoted time. These guys work hard, know their stuff and just want to deliver a dignified experience to their customers. I rarely take the time to even submit reviews such as this one, but when someone take the time to go above and beyond for me, I go above and beyond for them. More

Ryan was extremely patient and thorough in explaining the different Prius model options to us. We previously leased a standard model 2010 Prius and were basically set on replicating the vehicle we had ot the different Prius model options to us. We previously leased a standard model 2010 Prius and were basically set on replicating the vehicle we had other than getting the GPS. Being an EV driver myself since 2001, driving a RAV-4 EV and several other EV's over the past 10 years and after learning from Ryan about the new Plug-in model, test driving the vehicle and calculating the value of the incentives and doubling the gas mileage, it made more sense to us to go with the Plug-in. It also helped that we had level 2 chargers already at our house and at my office. Ryan checked in our prior lease vehicle and prepped the new vehicle, including charging it. We couldn't have been treated better! Kate loves her new Plug-in Prius. Along with my electric BMW, we are the most eco friendly drivers in Toluca Lake! Brian Folb. More

My entire experience was very pleasant, quick, and easy. David Martinez was my sales person and he made things very easy for throughout the entire process. Very knowledgable and friendly. Haim Bushy in Fina David Martinez was my sales person and he made things very easy for throughout the entire process. Very knowledgable and friendly. Haim Bushy in Finance was also great as he worked very hard with the bank to get my deal done. I would highly recommend this dealership if you're in the market for a Prius or Toyota. I've owned many cars including several high end cars and these guys treated me like I was buying an Aston Martin. More

Fadi was great. He went the extra step to get me exactly what I wanted in my new Toyota. He also kept me up to date on the progress throughout the process so I was in the know about everything. Highly recom what I wanted in my new Toyota. He also kept me up to date on the progress throughout the process so I was in the know about everything. Highly recommend. More

I've been taking my 2008 Prius for service here for 5 years and have always been completely satisfied. When it got totalled this week I knew I still wanted a Prius so I naturally wanted to do business wi years and have always been completely satisfied. When it got totalled this week I knew I still wanted a Prius so I naturally wanted to do business with the same people. I'm really glad I did, since the price was good, the salesman, Wally Goodrick was fantastic - knowlegeable, straightforward, friendly - and the Finance Office, Jeff, was friendly, responsive, and not high-pressure. Buying a new car has always been a bit stressful for me, but this time it was just pleasant. More

I appreciate Mr. Ali Sepehri who was very patient and punctual person when I wanted to buy a car. He is very kind and responsible for his work and he gave me a big deal to buy a reasonable car. punctual person when I wanted to buy a car. He is very kind and responsible for his work and he gave me a big deal to buy a reasonable car. More

Victor Oajaca at toyota of hollywood took excellent care of me today. i always have my prius serviced here because the price is excellent and i think they are very trustworthy. i had an alignment today as of me today. i always have my prius serviced here because the price is excellent and i think they are very trustworthy. i had an alignment today as well and the price was competitive with other shops that offer this service. More

I bought a car here tonight and it was the best new car buying experience that i ever had. EVAN LAFAIR was my Salesman and I HIGHLY recommend him. buying experience that i ever had. EVAN LAFAIR was my Salesman and I HIGHLY recommend him. More

My experience with Victor Oaxaca always been outstanding (25 yrs of taking my cars to Hollywood Toyota. He got me in and out of the dealership in record time,Victor always goes out of his way to help whene (25 yrs of taking my cars to Hollywood Toyota. He got me in and out of the dealership in record time,Victor always goes out of his way to help whenever I bring my car in for service. He is friendly and helpful adviser for 25 yrs.I trust Victor with all my cars need.I am fortunate to have Victor as my service advisor for So many years. KEEP THE EXCELENTE WORK. THANK YOU SO MUCH FOR YOUR HELP FOR SO MANY YEARS. GOD BLESS YOU. More

Wally was top notch in his customer service, he didn't put any undue pressure on my wife and I and he made it a very comfortable situation/experience. He was very attentive to our needs and was ve didn't put any undue pressure on my wife and I and he made it a very comfortable situation/experience. He was very attentive to our needs and was very accomodating throughout the whole process. I would reccomend to anyone that is looking for a new Toyota or Scion or even a good used car that you go down to visit Wally and get the best customer service around!!!! Wally get's a 15 out of 10 from me, even if he is a UCLA fan... Go Cyclones!!!! More