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Toyota of Hollywood

Hollywood, CA

not yet
rated
398 Reviews
Toyota of Hollywood is a full-service, premier dealership that's committed to serving Toyota enthusiasts in the Los Angeles and Hollywood area. You can count on Toyota of Hollywood. We're committed to bringing you some of the highest quality cars, our best deals for your dollar, and the customer service you deserve. If you're looking for a hot new Toyota or a quality, certified pre-owned Toyota to get you around this bustling city, Toyota of Hollywood is the place to go. You'll find here a huge selection of diverse Toyota vehicles in every bodystyle. It's easy to find the right vehicle for you. The Toyota of Hollywood staff is friendly and always knowledgeable. They're here to simplify the buying process for you by providing you with all the information you need about our new Toyotas and used cars. Researching the Toyota you've had your eye on is easier than ever with our all-inclusive website. Just click around to find detailed descriptions of the the new and used Toyotas Los Angeles drivers love! No matter what your financial background looks like, you can count on Toyota of Hollywood's expert finance team to get you our best possible deal on your new or pre-owned Toyota. Drive home with the star treatment, a deal worth boasting about, and a quality Toyota vehicle. Visit us at Toyota of Hollywood today! We are your friendly Toyota Dealership serving Los Angeles!
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6000 Hollywood Boulevard

Hollywood, CA

90028

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Showing 398 reviews

August 20, 2018

Unintentional Shopping We came by to check Toyota cars from Camry to Highlander ended up getting a 2018 Rav4. It was a nice experience and everybody was so accomodating work More

by Enr1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Duran, Maher Merhi
Aug 22, 2018 -

Toyota of Hollywood responded

Thank you so much for sharing this awesome recommendation! We are so delighted that Maher and Henry were able to help lead you to your perfect vehicle after exploring all of your options! We hope you are enjoying it! Please let us know if there is anything we may assist you with in the future! Thanks! Nina Baena, Customer Service Manager

August 15, 2018

On top of things The dealership called me and scheduled the appointment to maintain my vehicle. The check-in process was simple and fast. They also made me aware there More

by ns355sysad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lutz
Aug 17, 2018 -

Toyota of Hollywood responded

Thanks ns355sysad! We're pleased to hear that you had a pleasant experience with Joey, and that he made sure that the process of having your vehicle serviced was as efficient and hassle-free as possible. We appreciate your business and hope to work with you again in the future.

August 11, 2018

shopping experience Good afternoon,' Just to commend sales consultant, Julio Escobar, I visited the new dealership to take a look and met Julio. Through talking with Ju More

by harry1495
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Escobar
Aug 14, 2018 -

Toyota of Hollywood responded

Hi Harry, Thank you so much for taking the time to leave Julio this kind review! It's a pleasure to know that he was able to help you take home a wonderful new Toyota, and we are so glad that you are so content with your overall buying experience. We hope you enjoy your new vehicle! Regards, Nina Baena, Customer Service Manager

August 09, 2018

Cheating You Out of Your Toyota Care! SCAM ALERT: Ok, I know when you read these you just think disgruntled customer. But there's some very important info here that applies to ALL Toyo More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasmin
Aug 27, 2018 -

Toyota of Hollywood responded

Hi Nate - Thank you for bringing your situation to our attention. I would like to apologize for the inconvenience and confusion you have been encountering with your Toyota care program. Thank you for providing us with you feedback and we hope with your experience we can ensure our customers are fully informed as to what is covered in each of there free Toyota care services.

Aug 27, 2018 -

Toyota of Hollywood responded

Hi Nate - Thank you for bringing your situation to our attention. I would like to apologize for the inconvenience and confusion you have been encountering with your Toyota care program. Thank you for providing us with you feedback and we hope with your experience we can ensure our customers are fully informed as to what is covered in each of there free Toyota care services.

Sep 02, 2018 -

Nate responded

1) You were instructed by Toyota corporate to follow up with me within two days and never did. This public apology you're offering is meaningless. 2) The only confusion arose because your employees are being trained to give incorrect information. I, being a trusting person, believed what they told me the first time I came in for service. Again, I said I didn't want to do the 10,000 yet initially but was told I should just get an oil change now and I'd get another one next time I came. 3) You really owe me an oil change. Anything short of that is just PR.

August 07, 2018

I highly recommend this dealer service center! Toyota of Hollywood recently serviced my vehicle and I was blown away by the outstanding service from Danny Llamas! They even provided an affordable r More

by nessa78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
Aug 08, 2018 -

Toyota of Hollywood responded

Hi Vanessa, Thank you so much for your 5-star rating and kind review! We are so delighted to hear of the great service that Danny provided you with, and we are so glad that he took such great care of you! We appreciate your recommendation, and we hope to work with you again in the future! Regards, Nina Baena, Customer Service Manager

July 28, 2018

Very Welcoming from the start! Even though this is a drive from Long Beach Ca its well worth the Uber drive that Me and my family did to make a trip down to Toyota of Hollywood. Fro More

by EvelynnO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haim Bushy, Henry Avalos
Aug 01, 2018 -

Toyota of Hollywood responded

Hi Evelynn, Thank you so much for your very kind words, and for taking a ride all the way from Long Beach to do business with us! We are so honored to have been able to assist you throughout your buying experience, and we're so glad that you had such a positive overall visit! We appreciate your recommendation, and we hope that you are enjoying your new vehicle. Regards, Nina Baena, Customer Service Manager

July 27, 2018

Thank you Zahreh Yousefi! Outstanding service Zahreh Yousefi, and the team, are professional, efficient, accessible, and overall provided outstanding customer service. I know my car is always in More

by amster18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dizacomo, Arshak Kirakosyan, Joseph Lutz, Victor Oajaca, Salvador Santos, Akins Akinbayode, Xavier Sanchez, Shea Yariv, Juan Reyes
Aug 01, 2018 -

Toyota of Hollywood responded

Thank you so much for your confidence in Zareh and the rest of the team! We will continue to strive to provide you with nothing short of the best service in the future! Regards, Nina Baena, Customer Service Manager

July 26, 2018

Professional service by Joey Lutz I have met Joey Lutz back in June 2018 for my company's vehicle's open recall needs and he was very highly intelligent, astute, an excellent communica More

by aram123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Gomez, Joseph Lutz
Aug 01, 2018 -

Toyota of Hollywood responded

Thank you for taking the time to leave us this review! We're so delighted to hear that Joey took such good care of your vehicle, and that his strong knowledge in the field was so evident throughout your visit. Feel free to ask for him again the next time you are in need of service! Regards, Nina Baena, Customer Service Manager

July 23, 2018

Great service! Jackie Hercules, and the rest of the crew are very professional with excellent customer service. It's always a fast and great experience to bring my c More

by absstyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Hercules
Jul 25, 2018 -

Toyota of Hollywood responded

We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

July 18, 2018

Outstanding personalized service. I brought my Prius for a check up after the "check hybrid system" light went off. When your car has over 270,000 miles and a light like that comes on, More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Lutz
Jul 20, 2018 -

Toyota of Hollywood responded

Hi Antonio, Thank you so much for taking the time to leave this amazing review! It makes us so happy to know that Joey provided you with such a comfortable experience and helped you to feel so confident in our services. We are so glad to hear that he was so informative and courteous, and we hope to have gained you as a new lifelong customer! Regards, Nina Baena, Customer Service Manager

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