Toyota of Hollywood

Outstanding personalized service. I brought my Prius for a check up after the "check hybrid system" light went off. When your car has over 270,000 miles and a light like that comes on, I brought my Prius for a check up after the "check hybrid system" light went off. When your car has over 270,000 miles and a light like that comes on, you are anxious and have a lot of questions. I was helped by Joey Lutz who immediately put me at ease, answered all my questions and addressed all my concerns. He was extra courteous and very professional. More that what you expect at a dealership service center. My car was ready within a reasonable time, the shuttle service was impeccable and I left having a great overall experience there. And I am so glad because the are really close to home. I would recommend this dealership to anyone. More

THANK YOU JACKIE HERCULES When I arrive I'm greeted by Jackie Hercules, who smiles, welcomes me & listens to my car concerns. She's' professionally amazing, giving excellent cu When I arrive I'm greeted by Jackie Hercules, who smiles, welcomes me & listens to my car concerns. She's' professionally amazing, giving excellent customer service. More

Joseph Lutz is Great Joseph goes above and beyond the usual job of service writer. Over the years I have found him highly intelligent, astute, an excellent communicator, Joseph goes above and beyond the usual job of service writer. Over the years I have found him highly intelligent, astute, an excellent communicator, and consummate professional. He understand complex mechanical issues and states the issues clearly. No one that I know of does this type of job better. Highly trustworthy individual, which is a rarity. More

First Timer, I'll Be Back Was my first time at this dealership. It's clean, organized, & professional. Danny Llamas, my service rep, took good care of me & my car. Super knowl Was my first time at this dealership. It's clean, organized, & professional. Danny Llamas, my service rep, took good care of me & my car. Super knowledgeable, he took the guess work out of my car problems & made the whole experience so easy. A good balance of being friendly & to the point/efficient. Also, the guys in the parts department were really helpful with a rare parts question I had. I rarely say this about auto repair spots, but I trust the folks at Hollywood Toyota with my repairs. I plan to come back for my next repairs. More

good service I got the service from Maria Flores. She was nice and know what to do She recommended me what is best for me Thank you I got the service from Maria Flores. She was nice and know what to do She recommended me what is best for me Thank you More

Go see Angel Olivares!! Angel Olivares was amazing! He was transparent in what they were going to do for the maintenance of my car and in pricing, and in adjusting what is re Angel Olivares was amazing! He was transparent in what they were going to do for the maintenance of my car and in pricing, and in adjusting what is really important because this girl is broke. Really nice and will def go back to him when needed! More

Great Service Angel Olivares was my service rep. on 5/9/18. His service was excellent. Hollywood Service Department is the best in Los Angeles. I recommend it hig Angel Olivares was my service rep. on 5/9/18. His service was excellent. Hollywood Service Department is the best in Los Angeles. I recommend it highly. More

Camille Juse is the BEST at the Serivce Department!!! Camille Juse had a genuine care for answering the questions I had. From previous experiences with other agents that were not going beyond, I still cam Camille Juse had a genuine care for answering the questions I had. From previous experiences with other agents that were not going beyond, I still came back to Toyota of Hollywood to have the great luck of finding Camille. Camille is the reason that I will be planning on returning to Toyota of Hollywood, she is very professional and understanding when I brought up a question, took the time to go over what services my car will need next and because of this I won't take my Toyota anywhere else. Thank you Camille!! More

Daniel Llamas is my go to person I brought my car during the weekend 4/21/2018, as expected, Danny Llamas easily checked me in and in less than 2 hours I am out of the shop. Very orga I brought my car during the weekend 4/21/2018, as expected, Danny Llamas easily checked me in and in less than 2 hours I am out of the shop. Very organized and efficient service. I met Danny in Downtown LA Toyota and upon knowing that he transferred in Toyota of Hollywood, I followed him here and I will follow him wherever he will transfer simply because of the good customer service he has to offer. Keep it up, Danny! More

Thank you! Ruben Gomez was my guy and helped me out a lot. I really appreciated the whole experience. Jiffy Lube really xxxxed with my car and y'all fixed it up Ruben Gomez was my guy and helped me out a lot. I really appreciated the whole experience. Jiffy Lube really xxxxed with my car and y'all fixed it up perfectly. Ruben was so nice, helpful, and exactly who I want to be working with, Thank you Ruben! More