197 Reviews of Toyota of Hollywood - Service Center
Service Excellence I took my car in on a holiday afternoon without an appointment and Joey Lutz quickly assesed my needs and was able to turn it around on the same day. I took my car in on a holiday afternoon without an appointment and Joey Lutz quickly assesed my needs and was able to turn it around on the same day. Great job Joey!! More
Impromptu visit Even without a prior appointment, I needed to get some things urgently fixed with my RAV 4 - I drove into Toyota Hollywood that morning and was amazed Even without a prior appointment, I needed to get some things urgently fixed with my RAV 4 - I drove into Toyota Hollywood that morning and was amazed at the kind of reception and services received. My needs were met and they were even helpful in providing me with a ride to my other appointments while continuously updating me on the status of my vehicle. Camille Juse, the staff that attended to me was particularly helpful and professional. Thanks guys. More
Car Service at Toyota of Hollywood My service advisor was Joey Lutz. Joey was very helpful, professional, and ensured my car was well taken care of. Thank you very much, Joey!!! My service advisor was Joey Lutz. Joey was very helpful, professional, and ensured my car was well taken care of. Thank you very much, Joey!!! More
First service visit Had my first service visit recently, and was pleasantly surprised with my experience. Jackie Hercules was the best !!! Jackie Hercules helped with ex Had my first service visit recently, and was pleasantly surprised with my experience. Jackie Hercules was the best !!! Jackie Hercules helped with exactly what I needed. She had my car done, not only, in a timely manner, but it was finished earlier than expected. Jackie is an asset to the service team; she knowledgeable, kind, helpful and makes me feel that my car and myself are important. She was thorough, friendly and knowledgeable. In a nutshell, Jackie ensured that I would return time and again. If I could give her more than five stars, I would. Thank you Jackie! More
Super professional It was a pleasure bringing in my Toyota RAV4 for it's initial 5K mile service. My service advisor Zareh Yousefi was great, a pleasure to deal with, k It was a pleasure bringing in my Toyota RAV4 for it's initial 5K mile service. My service advisor Zareh Yousefi was great, a pleasure to deal with, knew exactly what he was doing. Everything was done with the utmost professionalism and promptness. Thank You Toyota of Hollywood! I will be coming back, and recommending your services! More
They never fails me! I have gave them 5 star review on yelp, and raved about the excellent service I've received at Toyota of Hollywood (TOH) on two other review pages. I I have gave them 5 star review on yelp, and raved about the excellent service I've received at Toyota of Hollywood (TOH) on two other review pages. I will keep going no matter how busy I am, because good service needs to be praised and recognized! I was gonna give up on Toyota cars after getting HORRIBLE services at Toyota Culver City service dept countless times, and TOH saved me from saying good by to my Prius! Everyone is unbelievably nice and service is very thorough! This time my service person was Elizabeth PIneda. She gave me the same friendly, thorough, and pristine service as three other gentlemen is the past! After experiencing wonderful customer service at TOH 4 consecutive times I truly believe Toyota Culver City can take some lessons from the service reps here! Thank you TOH for your genuine awesome service! More
Excellent service Victor Oajaca has been my service advisor for so many years now. I have been going to him because he is very professional, very knowledgeable, very fr Victor Oajaca has been my service advisor for so many years now. I have been going to him because he is very professional, very knowledgeable, very friendly, and easy to deal with. He always provides an excellent service every visit I make to Toyota of Hollywood. More
Accommodating, Friendly, Competent Ruben Gomez was my service person for my Highlander. I was pleased with the way he handled my maintenance and shuttle service. I am confident that my Ruben Gomez was my service person for my Highlander. I was pleased with the way he handled my maintenance and shuttle service. I am confident that my SUV will not fail me on the road because it has been well taken care of at Toyota of Hollywood, where I bought it 3 years ago. Thanks for the peace of mind. More
Superb Customer Service I used to go to Toyota Downtown LA because Daniel (Danny) Llamas was my go to person in that dealership. Last month, my 2012 Toyota Camry was due for I used to go to Toyota Downtown LA because Daniel (Danny) Llamas was my go to person in that dealership. Last month, my 2012 Toyota Camry was due for the periodic maintenance so I called to set up an appointment with Danny just to find out that he is no longer there. Luckily, I have his mobile number and contacted him. Found out that he transferred to Toyota of Hollywood so I scheduled an appointment there instead since I want the best service I was accustomed to. In short, I followed my go to person to this dealership. This dealership is more organized. Btw, I drove off with a new car that day. They offered me a deal I could not resist. After more than a month, I had to bring back my new car for check up because it had some issues. The team, Ben, Rey, Javier and Danny helped me out through the process. Danny and Javier promised 2 days, and as promised I got back my car in 2 days. Though, I am still test driving it, I hope everthing turns out okay. More
Great service I give Melvin Chacon 5 stars. He was incredibly friendly, helpful, and an overall pleasure to deal with. I highly recommend him. If you need work d I give Melvin Chacon 5 stars. He was incredibly friendly, helpful, and an overall pleasure to deal with. I highly recommend him. If you need work done at Toyota of Hollywood, ask for Melvin Chacon - he will help you out. More