Toyota of Hopkinsville
Hopkinsville, KY
Filter Reviews by Keyword
By Type
98 Reviews of Toyota of Hopkinsville
Zach was very helpful and kind. The staff that worked with me on the financing were very helpful as well Thank you, for everything The staff that worked with me on the financing were very helpful as well Thank you, for everything More
I bought a Toyota from them 5 years ago and had trouble with the service department then they sent me a 6,000 page manual to my phone but I deleted it they got in trouble with the management and that was t with the service department then they sent me a 6,000 page manual to my phone but I deleted it they got in trouble with the management and that was the way they got back at me I called up and asked if I could get a $5,000 Mi oil change instead of waiting for 10,000 they gave me the double talk said I would have to pay out of pocket then he came back after I told him that I talked to another dealership and they said it was no problem then he said oh okay we can do it More
I BOUGHT A RAV 4 IN JUNE 2021. .UNFORTUNATELY IT WAS AFTER THE DEC 2020 TORNADO SO NEW CARS WERE LIMITED..I PAID CASH 30K ..THE SALES MAN AND HOS MANAGER TREATED ME VERY BADLY..FIN .UNFORTUNATELY IT WAS AFTER THE DEC 2020 TORNADO SO NEW CARS WERE LIMITED..I PAID CASH 30K ..THE SALES MAN AND HOS MANAGER TREATED ME VERY BADLY..FINE I WAS ALWAYS GOING TO HAVE OT SERVICED IN MADISONVILLE..THEY ALSO TREATED ME LIKE THE RED HEADED STEP CHILD..GUESS WHAT NOW I NEED A NEW CAR AND IM WILL NOT BUY IT FROM EITHER ONE OF THESE DEALERS More
Live it. Everyone has been so helpful for anything I needed even simple questions. I just brought it in for detailing and a ding in my door and I picked it Everyone has been so helpful for anything I needed even simple questions. I just brought it in for detailing and a ding in my door and I picked it up and it's like brand new. Katherine is the one who sold me my car and she has always been the best. I love my Platinum Toyota Sienna Minivan. More
Service department great! Vehicles best in in the automobile world for value for price. Dealership, especially financial closing, absolutely worse and unfair in the automotive Vehicles best in in the automobile world for value for price. Dealership, especially financial closing, absolutely worse and unfair in the automotive world. Serious problems from sales persons to management. Needs investigation by Toyota!! Never purchase there again. Customer complaints turned deft ear to managememt situations. Few new automobiles on sales lot when other nearby dealers have wide choice? More
The dealership went above and beyond to make the purchase meet my budget and pain free. Closing the deal was the quickest purchase I have experienced. meet my budget and pain free. Closing the deal was the quickest purchase I have experienced. More
I would give it ZERO stars if I can, this will be one of many reviews and before you decide to do business here I would read others reviews as well. VETERANS, ACTIVE DUTY, EVERYONE stay away. I was out of t many reviews and before you decide to do business here I would read others reviews as well. VETERANS, ACTIVE DUTY, EVERYONE stay away. I was out of town taking care of my father who has cancer and my husband went to look at a truck, they where running a deal or I should say SCAM and he fell for it hook, line and sinker after he repeatedly asked for his keys back because they could not meet our financial needs they continue high pressure sales tactics and when I reached out the the owner he said it was guys from the promotion and some are no longer allowed back but reading previous reviews they SCAM people every time. Monday we went back to renegotiate was told it was going to take a couple of days, then we were told we would hear something back by 10am and they keep giving us the run around, then another gentlemen called me and basically said that they already go the money for the vehicle and ended the call. The truck came to us dirty and was supposed to be detailed and still finding things that belonged to the previous owner. More

