Toyota of Hopkinsville

Zero communication from the body shop. Worst customer service experience. Do not recommend Using the. They’ve had my vehicle for over 8 weeks for a warranty paint repair. I’m those 8 weeks Worst customer service experience. Do not recommend Using the. They’ve had my vehicle for over 8 weeks for a warranty paint repair. I’m those 8 weeks, I’ve received zero updates. Not one single phone call. I’ve called them at least six times. I will never recommend them to anyone after this experience. More

Customer oriented Very Friendly very clean showroom. Super Buying Experience Great Staff Highly Recommend Them Super Buying Experience Great Staff Highly Recommend Them More

Very good service and exceptional courtieness -met appointment time and finished in timely manner Would recommend appointment time and finished in timely manner Would recommend More

I have bought my last 3 Toyota s from the Hopkinville dealer and they have been excellent mostly worry free cars. Only problems have been with tires. Once the lug nuts came loose after a rotation. Then a dealer and they have been excellent mostly worry free cars. Only problems have been with tires. Once the lug nuts came loose after a rotation. Then after the last rotation they didn’t record the tire tread reading. It matters because I got a nail in one and they fixed the tire but still didn’t record the ware. Was it 4 or 5. So I am not too sure when I will need new tires More

Service is a plus! Service Manager Jackie Barker is a hands on manager who trusts his well trained staff and allows them to help customers is a very positive manner whi Service Manager Jackie Barker is a hands on manager who trusts his well trained staff and allows them to help customers is a very positive manner while remaining available to answer questions from both staff and customers More

Very disappointed from the time I purchased the car till now that puticular dealership has gone down hill fast. The waiting area was dirty as well as the restroom. It took a hour and 15mins. to get my car b now that puticular dealership has gone down hill fast. The waiting area was dirty as well as the restroom. It took a hour and 15mins. to get my car back from a scheduled oil change. I'm just going to start taking the car to Clarksville from now on. More

Randy went the extra mile and let us know when the truck arrived on the lot and sent a picture of it to my phone. Randy was busy doing double duty in the sales and financing departments and that is why we r arrived on the lot and sent a picture of it to my phone. Randy was busy doing double duty in the sales and financing departments and that is why we rated the speed of transaction time as average. Randy also helped us get a good price on our trade in. We will certainly consider buying at Toyota of Hopkinsville again. More

Service was done, and I’m pleased with the service I received. Will recommend them received. Will recommend them More

Best dealership period kind and very helpful. get you in and out very fast love this dealership get you in and out very fast love this dealership More

LeBron Wilson was an excellent sales Rep. Everyone was helpful and worked with our budget to give us the Best deal! Everyone was helpful and worked with our budget to give us the Best deal! More