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Toyota of Keene

Swanzey, NH

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577 Reviews

591 Monadnock Highway

Swanzey, NH

03446

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577 Reviews of Toyota of Keene

May 31, 2011

I bought a tacoma truck from this dealership through Jaime Rios. His presentation of the vehicle and thorough demonstration of how everthing functions was excellent. His willingness to have me go on a More

by jahubbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rios, Jaime Rios
May 29, 2011

My husband & I looked online at used inventory, were in contact with an online specialist Cathy Gannoe through this dealership---she was extremely friendly,listened to us and found us alot of options to More

by sfreeman187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Robinson , Joel Robinson
Jun 22, 2011 -

Toyota of Keene responded

Mr&Mrs Freeman, thank you so much for choosing Toyota Volvo Keene as your dealer on the Mini van purchase. Joel Robinson is one of our many client specalists who provide the ultimate customer experience day in and day out. We appreciate you taking the time to complete this survey via dealer rater. Sincerely, Scott Webber General Sales Manager

May 28, 2011

We found them to be fair, friendly and reasonable. We have now purchased our last three cars from this dealer. Jamie has steered us toward the best car for our family even if it resulted in a smaller co More

by Skigirl99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie rios, Jaime Rios
May 28, 2011

Let's face it. This is a business that doesn't exactly have the best of reputations (sadly due to a few bad eggs and irresponsible media portrayal. As such, when buying a vehicle I have always been a bit More

by Bd2269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Waters, Shawn Waters
Jul 27, 2011 -

Toyota of Keene responded

Thank you so much for your very candid comments that ring so true, as well as the praise for Shawn. Shawn is one of our veteran sales people who constantly goes to the extreme in terms of customer service with a high comfort level. We trust you are enjoying your purchase.

May 28, 2011

As I am in Banking I see alot of people that are looking for new or second hand cars. In discussions with them I ask about what they are looking for, where the looking, etc. I would never hesitate to recomm More

by dgallion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Waters, Shawn Waters
May 28, 2011

Shawn has always made sure that I was put into the correct vehicle for my needs. I never felt any pressureand he answered all of my questions when I was torn between two different Toyotas. He has al More

by NH Toyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Waters, Shawn Waters
May 28, 2011 -

Toyota of Keene responded

Thank you for taking the time to complete the survey , as well as your praise for Shawn and his professionalism. Shawn has been at TVK selling both Volvo and Toyota's for many years. We are very happy to have him on our team. We look forward to selling and servicing your transportation needs for may years to come. Sincerely, Scott Webber General Sales Manager

May 28, 2011

I never feel like a number with Shawn. Have bought every car I have needed from him the last few years. I know when I walk in that I will be well taken care of. Shawn listens to me and helps me find the rig More

by giambifan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Waters, Shawn Waters
May 28, 2011 -

Toyota of Keene responded

Robert, Thanks for all the kind words regarding Shawn as well as our service department. We at TVK go out of our way to perform the ultimate experience in all our departments. Sincerely, Scott Webber General Sales Manager

May 26, 2011

We gave Keene very short notice as to when we would be coming down to buy a new Matrix, but they were able to work with us remarkably well. We ended up there on a Sunday where they had some limited sta More

by jbell1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Pavnick
May 26, 2011

We were very happy with our experience at Toyota of Keene and found Tim Lajoie to be an excellent representative to help us in picking our new Tacoma. Tim was very friendly and knowledgeable about the Tacoma More

by saucyCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim LaJoie, Stephen Hill, Steve Hill
May 27, 2011 -

Toyota of Keene responded

Thank you for taking the time out to rate your experience with our store. I really appreciate your candor, and of course your business. Please let us know of anything yiu may need in the future. Sincerely, Scott Webber General Manager

May 26, 2011

Have dealt with Toyota Volvo of keene for many years specifically with Shawn Waters, Jaime and Bill. They make it easy to do business with with thier personable style and and knowledge and is always my More

by macmurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Waters, Jaime Rios, Bill Fenton, Jaime Rios, Shawn Waters
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