Toyota of Kenner

I've been doing some shopping around at several Toyota dealerships. I love Toyotas and my Camry has been very good to me these last 16 years. I started shopping around for a new Toyota through the nation dealerships. I love Toyotas and my Camry has been very good to me these last 16 years. I started shopping around for a new Toyota through the national Toyota website which seemed like it automatically assigned or delivered my e-mail requests to people at each of the dealerships that I contacted. I got a response from Charlie Dubord, an Internet Sales Director. Charlie gave me some initial information and then mentioned some salespeople that would help me proceed with obtaining more information and setting up an appointment. I had played phone tag with some of the recommended sales people, but due to scheduling conflicts, was unable to get the information that I requested. Charlie had no problem stepping right in and taking care of what I needed taking care of. He was even able to find the vehicle that I wanted and get it for a lower price than other dealerships were offering. Charlie was inviting, straightforward, and very professional in all of the conversations and correspondence that we had. He was the first person to jump in and help (and wound up being the last as I bought from Ray Brandt). He discussed things and provided answers to questions that I did not know I even had! He’s obviously very experienced well beyond his years. He lacked any of the stereotypical qualities one usually thinks about when one hears “car salesmen,” and he refrained from badmouthing any other dealerships or salespeople which was surprisingly common elsewhere. He is what initially brought me into Ray Brandt Toyota and kept me there as well. I also worked with Richard Ray to finalize the sales process. Richard was very good humored (hence “The Clown” title) and really knew the Toyota vehicles inside and out. He too made me feel like my business was appreciated at Ray Brandt Toyota. I am extremely happy with the car purchase that I have made. More

The service department is a joke, take your vehicle somewhere else. If there is something to screw up, these guys will do it. They can't even put air in the tires properly. The service department ex somewhere else. If there is something to screw up, these guys will do it. They can't even put air in the tires properly. The service department exhibited very poor knowledge of vehicles and are not willing to assist you. Just like pulling teeth. Mike Meek was good to deal with regarding the sale of the vehicle and was knowledgeable. It was a pleasure to buy from him and the sale went very smoothly. I would buy from Ray Brandt again. David Zoller is a xxxxx and is not willing to help you out unless forced to do so. More

This is my fifth vehicle from Ray Brandt. We have always been treated extremely well by the sales and service personnel. Ray Brandt, the owner, has always made himself available to us and has always been t been treated extremely well by the sales and service personnel. Ray Brandt, the owner, has always made himself available to us and has always been truly grateful for our business. It is not often that you find an entire business that is so dedicated to the customer's satisfaction. My wife and I have recommended over twenty-five people to the Ray Brandt Dealer Group for vehicle purchases and services. Everyone has received the same exceptional treatment without exception. More

Friendly and caring salespeople. Very knowledgable without being overly pushy. Perfect salesman. Would highly recommend buying from this dealership. Took time to assist in setting up bluetooth phon without being overly pushy. Perfect salesman. Would highly recommend buying from this dealership. Took time to assist in setting up bluetooth phone and making sure all features of car were well understood. More

I bought my new Sienna from this dealership and it was a great experience. Joshua was very kind, friendly, and cooperative to make the deal. Even though negotiation took a while to reach the end, he was pat great experience. Joshua was very kind, friendly, and cooperative to make the deal. Even though negotiation took a while to reach the end, he was patient and tried to listen my request as much as he could. His hard work made me very happy with the very reasonable final price. Also I learned later that the service part is good, too. I was surprised to see my car was washed after regular oil and filter change. More

I was called at my house by a salesperson telling me that it was a good time to shop. He expressed how the managers were making good deals on Tundra trucks which I was looking to buy. I drove about an hour it was a good time to shop. He expressed how the managers were making good deals on Tundra trucks which I was looking to buy. I drove about an hour or more to visit the dealership. I was led to the big inventory and picked out the one I liked. We went to the salesman desk and I was asked to write down the price that I was looking to spend. I wrote it down and the salesman went to the manager and said they could make the deal that day. I met other people including the finance manager and made it easy to secure a Toyota loan. I had a good experience buying my Toyota Tundra. More

The guys were very helpful and friendly. They answered every question we had and the transaction went very smooth. I would reccomend this location to all my friends. And the car is great too! The car was every question we had and the transaction went very smooth. I would reccomend this location to all my friends. And the car is great too! The car was giving to me in excellent condition and a full tank of gas. I'm so glad I went to Toyota! More

absolutely no pressure to buy something i didn't want, explained everything we had questions on, lived up to every comittment they made.even at the close of the sale, which is usually when you get shafted explained everything we had questions on, lived up to every comittment they made.even at the close of the sale, which is usually when you get shafted, jeff was straightforward and did not try to talk me into anything. car was delivered as promised, when promised and has been perfect. More

Ray Brandt was truly a great deealership to deal with. I appreciated the the straightforward negotiation process. I simply told them the price I wanted to be at, and they were able to meet it. Also, they appreciated the the straightforward negotiation process. I simply told them the price I wanted to be at, and they were able to meet it. Also, they located a 2010 4Runner with all the options I wanted at another dealership, and had it shipped in from over 200 miles away and ready for delivery at Ray Brandt the next day (Christmas Eve). It's nice to have a dealership treat you as a valued customer and not just another sale. More

This is the second vehicle i have purchased from Ray Brandt Toyota and i have had good experiences with both. I also have been very satisfied with the service department and i always bring my highlande Brandt Toyota and i have had good experiences with both. I also have been very satisfied with the service department and i always bring my highlander to Ray Brandt for all repairs or services. I will continue to do so. More