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Toyota of Kent
Kent, OH
1,325 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,325 reviews
March 04, 2022
the service is excellent, the waiting area is comfortable, the staff is great but I miss the chocolate chip cookies. blame COVID for that! comfortable, the staff is great but I miss the chocolate chip cookies. blame COVID for that! More
by MSICIARZ
Verified Customer
March 03, 2022
Tom was great. He listened to what I was looking for, pulled options that fit my needs and found a car that day! Awesome team at Toyota Kent He listened to what I was looking for, pulled options that fit my needs and found a car that day! Awesome team at Toyota Kent More
by KVUE90
Employees Worked With
Tom, Dale
March 03, 2022
I thought they should have at least washed my car and put some gas in it some gas in it More
by DENNY626
Employees Worked With
March 02, 2022
Most of the work was done over the phone that was really nice because of the distance I live from the dealership nice because of the distance I live from the dealership More
by JIMDESSENBERG
March 01, 2022
I received the same competent and courteous service as with the previous ownership. I have been doing business at this dealership for the past 16 yrs. with the previous ownership. I have been doing business at this dealership for the past 16 yrs. More
by ACMRN
Employees Worked With
Daniel J Varnes service advisor
February 28, 2022
Great work! Everyone at Toyota of Kent was very friendly and courteous. Well done, everyone! Everyone at Toyota of Kent was very friendly and courteous. Well done, everyone! More
by KBHATIA1979
Employees Worked With
February 28, 2022
Have delt with this dealer for decades. Friendly, reliable customer service with reasonable pricing for a dealer. Will continue to return for future service. Friendly, reliable customer service with reasonable pricing for a dealer. Will continue to return for future service. More
by JORICH314
Employees Worked With
Did not work with these people
February 25, 2022
Your web page sucks, scheduled oil change for 30000 mile. There is no 30000 maintenance on web page, when I came for scheduled oil change I told your associate I needed the 30,000 mile maintenance and he tol There is no 30000 maintenance on web page, when I came for scheduled oil change I told your associate I needed the 30,000 mile maintenance and he told me I would have to make another appointment for that, all he can do is the oil change and rotate my tires, I did tell him that my Oil is overfilled and smelled like gasoline, and I never added any oil to the vehicle, he said he would have the mechanic look at it. He told me there was no problem and if it happens again to make a appointment. If there wasn’t a problem to begin with why should I make a appointment,this isn’t the first time and they never put it on the work order. More
by JAMESON.PAUL
Employees Worked With
Dan
