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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,161 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,161 reviews

January 21, 2023

Great service from sales to finance. Friendly staff and clean showroom. Looking forward to bringing my car in for service. More

by MMELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
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Jan 24, 2023 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 20, 2023

Great experience from start to finish! Very friendly and responsive assistance, thanks for your help! I really enjoy my new vehicle! More

by CHOOT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in sales
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Jan 23, 2023 -

Toyota of Kent responded

Hi Choot, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

They listen to my issues and have promptly addressed them. I believe they do the best they can with those complicated auto systems. More

by RANDTM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Varnes
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Jan 23, 2023 -

Toyota of Kent responded

Hi Randtm09, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

January 19, 2023

Very friendly people and person I dealt with explain everything to me. He answered all questions. More

by HDEAN275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 23, 2023 -

Toyota of Kent responded

Hdean275, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

January 19, 2023

My husband and I have been buying and servicing cars at toyota of kent (don joseph) for almost 20 years! After the death of my husband, I needed a new car and I had a lot of pre anxiety, until I walked int More

by MarKat62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Report | Print
Jan 23, 2023 -

Toyota of Kent responded

Markat62, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

January 19, 2023

Fast, professional and friendly service writers, and the truck was cleaner than when we came in. More

by Vwhite1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get her name
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Jan 23, 2023 -

Toyota of Kent responded

Vwhite1024, thank you for your kind words and this wonderful review! We hope to see you soon!

January 18, 2023

Always pleasant and efficient I never have had a bad time here. And very reasonable thank you John More

by ljlkate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik
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Jan 23, 2023 -

Toyota of Kent responded

Hi Ljlkate, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

January 17, 2023

Always great service and recommendations. We called for an appointment and had one that same day. Keep doing what you doing. You are my families choice for service. More

by ACXSSMITH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Employees and Mechanics
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Jan 23, 2023 -

Toyota of Kent responded

Hello Acxssmith3, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 17, 2023

Quick friendly service and comfortable waiting area. Free car wash finalized a great visit. Thank you. More

by QUARTELWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 23, 2023 -

Toyota of Kent responded

Quartelwilliam, thank you for sharing your positive experience! We're looking forward to your next visit with us!

January 15, 2023

Excellent service. The appointment was timely and John, the service rep, processed everything quickly. John was friendly and cordial as always. I will say I was a li More

by DEHOWDYSHELLJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, in service. Tom in sales
Report | Print
Jan 18, 2023 -

Toyota of Kent responded

Hi Dehowdyshelljd, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

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