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Toyota of Kent
Kent, OH
1,164 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,164 reviews
September 05, 2022
Dale was super informative and very friendly. Ryan the sales rep also spoke to me and helped me with issues I was having with my hybrid. I’m Always so happy to take my car to Toyota of Kent. Ryan the sales rep also spoke to me and helped me with issues I was having with my hybrid. I’m Always so happy to take my car to Toyota of Kent. More
by ILABLUCY
Verified CustomerEmployees Worked With
Dale
September 05, 2022
Representative kept me informed of wait time and offered options for my car. Finished on time options for my car. Finished on time More
by LUCYRIBELIN
Employees Worked With
September 04, 2022
Good customer service. Quality, expedient service is always provided. I never feel as though extra services are attempted to be sold. Quality, expedient service is always provided. I never feel as though extra services are attempted to be sold. More
by STEFFCOMMON
Employees Worked With
Don’t remember
September 04, 2022
Tom Powers and Ashley were phenomenal to work with. They were respectful, kind, professional, and efficient. I have had bad experiences in the past and this was the best experience I have had. Tom Powe They were respectful, kind, professional, and efficient. I have had bad experiences in the past and this was the best experience I have had. Tom Powers is t listed as the sales person. I did not work with Gary I worked with Tom and had a great experience. More
by KC140605
Employees Worked With
September 02, 2022
Steven Olmsted and Kalyee were excellent to work with as they were both punctual in there communications and very knowledgeable. Great experience! they were both punctual in there communications and very knowledgeable. Great experience! More
by DAVIDTDOLSON
Employees Worked With
Steven Olmsted , Kaylee Genthner
September 01, 2022
No pressure salesman. Mike. I talked myself into sale Only purchase Toyota vehicles now. Good purchase. Mike. I talked myself into sale Only purchase Toyota vehicles now. Good purchase. More
by DAV2715JANWOOD
September 01, 2022
Friendly staff. I bought the vehicle there, have had almost all the service done there. I trust their advice and have been happy with the service. I bought the vehicle there, have had almost all the service done there. I trust their advice and have been happy with the service. More
by borg5150a
Employees Worked With
August 31, 2022
I was into the dealership today for service and I am so impressed with the customer service. My last three vehicles have been Toyota's and I have never had any issues with bringing my vehicles here for ser impressed with the customer service. My last three vehicles have been Toyota's and I have never had any issues with bringing my vehicles here for service. I always feel that I am being treated fairly and that everyone is upfront with me in regard to what I need to best maintain my car. Thanks for keeping my car going and me on the road! More
by gabriel57b421
Employees Worked With
Dale
August 31, 2022
If Ashley is in finance than I give her 5 stars. Who the heck is Anthony Bonina? I hate this Toyota ever since Don Joseph sold it. They don't keep their word. Their only interest is selling cars Who the heck is Anthony Bonina? I hate this Toyota ever since Don Joseph sold it. They don't keep their word. Their only interest is selling cars. Good for Them! They've lost this long time Toyota owner! More
by JOJONOWNTHEN
Employees Worked With
