Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,163 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Contact Dealership
View Awards

1111 W. Main St.

Kent, OH

44240

Directions

By Type

Showing 1,163 reviews

May 19, 2022

It was fast and quick transaction i went in and told them what i need they were coordinating and got my car ready in one hour More

by RKHALIL841
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 19, 2022

I always have excellent service when I bring my Tacoma to get serviced there. Thank you! More

by LILREBEL2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 19, 2022

Very friendly and efficient. We traded in a car and picked up our new one and Justin was great to work with. More

by D7422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Tiffany Lucas
Report | Print
May 20, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 19, 2022

Fast friendly service. Got the exact truck I wanted before estimated delivery! Delivery process was fun and exciting. More

by NATHANLBROCKWAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Powers
Report | Print
May 20, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 18, 2022

I DONT DO ONLINE REVIEWS five words is enough for what I am telling you More

by GARYSTRAUB1
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
May 19, 2022 -

Toyota of Kent responded

Hi, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

May 18, 2022

Excellent experience as usual since I have been coming to this dealership for many years. More

by CSCHAUFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 19, 2022 -

Toyota of Kent responded

Hi, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

May 18, 2022

Quick and easy. No problems. Clean waiting area. No pushy service sales tactics. I like this place for oil changes. More

by JRGREGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
May 19, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

May 18, 2022

In my limited experience, it appears the acquisition has not affected service. Still friendly staff and good service. I had a broken sunglass holder in my 2020 highlander and they did not give me any troub More

by CJMANN10185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

May 18, 2022

Fast, friendly service! Got in and out in under an hour and for way less than I thought More

by BENJACK116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 18, 2022

I was in on time. Repairs took much longer than I was told. I was surprised the cost was so high. More

by JBERTINO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 20, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

1
...
80
81
82
...
117