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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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June 08, 2022

Always a wonderful experience at Toyota of Kent. Service was faster than expected...our second vehicle purchased at Toyota of Kent and it won't be our last! More

by TONI.RAVIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2022

Are all personnel are very friendly. The service employees really take their time to let you know what they observed and also explained how they fixed the problem with my 4 runner. More

by ANDREAFRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the names!!!
Jun 08, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 07, 2022

Love it. I’ve gone there for years and everyone has always been very nice and honest. Will continue to recommend you to everyone i know More

by KATHYMARUNA
Recommend Dealer
Yes
Employees Worked With
Don in service.
Jun 08, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 06, 2022

Friendly and informative service staff. Mechanics that seem to know what they’re doing. Prices are high but that’s the cost of good service. More

by PLAIN.JAYNE42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jun 08, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

It was easy to check in, the work was done on a timely manner, check was easy as well. More

by MELSPICERSEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas, Kaylee Genthner
Jun 08, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Good communication. Very quick service. I don’t know what else to say but I need fifteen words so here. More

by EMW1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know any of the names
Jun 07, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2022

they have always helped me with what ever the issue was with my truck, and has been very helpfull. More

by BKARLOVEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
Jun 06, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2022

They have always been so helpful and quick with everything! Always been a positive experience ever time I have gone there! And I love my car!!! More

by RAHRENS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas, Kaylee Genthner
Jun 05, 2022 -

Toyota of Kent responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2022

Timely reminder of appointment, excellent advice on how to handle problems with car. Friendly and helped with coupon. Would like for coupons to be sent to email though. More

by ALAN37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 05, 2022 -

Toyota of Kent responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2022

Very friendly and easy check in process. I came at a busy time and had to wait a bit but once I was checked in everything was great! More

by JOHN.BEDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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