Ryan Urban
Ryan Urban at Toyota of Kent

Ryan Urban

General Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.6
84 Reviews
4.6

84 Reviews

Write a Review

84 Reviews of Ryan Urban

March 28, 2024

Dealership Rating
Employee Rating

The Toyota of Kent dealership was extremely helpful in finding the right vehicle for me. The sales team especially Ryan Dodge took their time showing me different vehicles and going over specific features More

by mkaszar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams, Kelsie Komisarek , Ryan Dodge

Mar 30, 2024

Toyota of Kent responded

Hi Meghan, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a good one!

August 14, 2023

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The staff at Toyota of Kent are very professional, friendly, and knowledgeable. I am confident in their service. More

by miamisteve88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 10, 2023

Dealership Rating
Employee Rating

Very quick, helpful and to the point. They didn’t try to add anything on. Fixed when I came in for. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Toyota of Kent responded

J, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2023

Dealership Rating
Employee Rating

The sales representative Ryan Dodge was excellent! Will highly recommend him and Toyota of Kent to friends. More

by Agreenfield52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Toyota of Kent responded

Hi Agreenfield52, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2023

Dealership Rating
Employee Rating

Dealership is well maintained and the service department is efficient and quick at doing maintenance and repairs. More

by RISINGSTARSHINE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Toyota of Kent responded

Risingstarshine5, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave a review. Have a great day!

July 07, 2023

Dealership Rating
Employee Rating

Service department was super quick and efficient. John kept me updated as they rotated my tires and changed my oil. Wandered up to the showroom and spoke with some of the staff there too, they are ve More

by TylerCash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Toyota of Kent responded

Thank you for the stellar review! We will be sure to pass along your kind comments to the team here at Toyota of Kent. We hope to see you soon. Take care!

June 29, 2023

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Employee Rating

We had a great experience with buying our new Toyota Sienna. Everything was done very professionally and quickly. More

by BILENKA5
Purchase Time
Recommend Dealer
Yes

June 27, 2023

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Employee Rating

Great people, service and a really friendly staff. This is our first experience with Toyota of Kent and it was amazing. More

by Mario Fortin
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Anthony Bonina

June 22, 2023

Dealership Rating
Employee Rating

My car was in 5 days later than they said it would be. They told me it was going to be there that day after I signed for it but it wasn’t.. I feel this dealership is untrustworthy. More

by JANELLEHEISER1973
Service Price Transparency
Recommend Dealer
No
Jun 25, 2023

Toyota of Kent responded

Hi Janelleheiser1973, thank you for taking the time to let us know again about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We apologize for the inconvenience that Toyota motor company has caused you with the delay in notice of the vehicle status. We try our very best to give you an accurate pick up date, based off the information Toyota gives us. Thank you again.

June 21, 2023

Dealership Rating
Employee Rating

It was a very nice and smooth transaction but this won't have been easy without Tom. He did an amazing job. His market skills are second to none. More

by AKRAHEEM76
Sales Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

Toyota of Kent responded

Akraheem76, we are so pleased you enjoyed your visit to Toyota of Kent! Feel free to reach out to us if you need anything. Have a wonderful day.

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