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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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January 01, 2022

I have a long-term relationship when the dealership was named Don Joseph Toyota. This is my second Toyota purchase with them, and the service has always been reliable. More

by ROBINSONVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb and Frank Munzo who are no longer at the dealership
January 01, 2022

The personnel are just as friendly as always but the service is slower now that there is a new owner. Paper work has changed also so I did not get a detailed report on the work done. More

by LKROEBKE
Recommend Dealer
Yes
Employees Worked With
John in the service department and a woman who's name I don't remember
January 01, 2022

Un buen servicio gracias por estar disponible para nosotros hacen bien su trabajo excelente gracias More

by Elisabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

timely, friendly, and great customer service! always have a good experience at this location with every employee. More

by MEREDITHHASKELL18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
January 01, 2022

Great customer service, prompt attention to details, got ride home between service and nice driver More

by MAKING2400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Women
January 01, 2022

service department seems to be very efficient and organized -- waiting room was also very comfortable More

by SUEW.WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Always friendly, keeps me aware of any additional maintenance I may need on my vehicle. Great experience every time I come to the dealership. More

by HARWELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blazsik
January 01, 2022

Great service department. I have taken my cars to them for many years. Never had a problem. More

by GMPRENDERGAST1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john blazik
January 01, 2022

Very good work but not always the cheapest option for simple things like oil change. More

by JCINDERICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Don Joseph has provided excellent service every time I have visited the store since 2009. When I have needed a loaner car that too has been thoughtfully provided. More

by RANDTM09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Grand
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