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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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December 21, 2021

The service I received was fast and high quality. The coffee in the waiting area was also very comforting. More

by MEDOKEIA0766
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guy in service
December 20, 2021

Problem wasn’t fixed. The shake didn’t go a away. I need to come in again More

by ABDULAZIZ.ALDHOHAYAN
Recommend Dealer
No
Employees Worked With
Don’t know
December 20, 2021

The staff was courteous and the wait time was excellent. The service was excellent. I am very pleased with the whole experience. More

by TBORGES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria Allgood and Owen M.(service)
December 19, 2021

We've always gone there. Everyone there are great and easy to talk to. Corse it was Don Joseph's then. More

by DBLACKERBY2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Powers
December 18, 2021

As always I am impressed with the service that I receive at DJ Toyota (Now Toyota of Kent). From my initial call to schedule and until completion of work being done, everyone is pleasant and professional. More

by GMILLER32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor, Daniel Varnes
December 18, 2021

Alway great, friendly, courteous service. I called ahead and they had to order a part and it was in and ready by the time of my scheduled service. The car was done with service when they said it would be. More

by KARENCRANE815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
December 17, 2021

Excellent customer service!! Service manager keeps you informed of what is happening and what’s needed. Very quick service!! Fantastic maintenance records kept to know exactly what is needed on vehicle. More

by GRUMPYOLDMANLARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Friendly,knowledgeable, prompt, informative, and they don’t try to make their entire income off one person, meaning reasonably priced. Thanks 😊 More

by RBRINEHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
December 17, 2021

I brought cards and played with my friend while I waited for them to replace my sway bar end links. Nice waiting area. More

by LCAMPBE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none of the above worked with service don't remember her name
December 17, 2021

Was concerned it did t say full synthetic oil on my receipt. I called and they said it was so I hope that’s correct. Service was fast and rep friendly. More

by MAGRAY8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.