Toyota of Kingsport

Cudo's Wonderful Experience!!!!!!! Chuck, Lee and Shaun were EXCEPTIONAL. And made us feel that we were important!!! We are the proud owner of a Toyota Hig Wonderful Experience!!!!!!! Chuck, Lee and Shaun were EXCEPTIONAL. And made us feel that we were important!!! We are the proud owner of a Toyota Highlander More

Great People What impressed me most was the friendliness of the people that I dealt with. Will was very helpful throughout the entire purchase process of my new T What impressed me most was the friendliness of the people that I dealt with. Will was very helpful throughout the entire purchase process of my new Tacoma and Priscilla was likewise helpful explaining all the features of my new truck. Best buying experience ever! More

EXcellent Cant ask for a better bunch of guys. First time trading at this dealership glad I did. Would highly recommend. All personal in all the depts. I talked Cant ask for a better bunch of guys. First time trading at this dealership glad I did. Would highly recommend. All personal in all the depts. I talked too were very friendly. More

New Car Buyer Had gone to another dealership and just did not have that warm and fuzzy feeling. When I walked in to Kingsport my saleman Andy Tate listen to me. T Had gone to another dealership and just did not have that warm and fuzzy feeling. When I walked in to Kingsport my saleman Andy Tate listen to me. Took is time with me, and I did not feel pushed into anything and received a great deal and got a car with more than I thought I could. The whole staff was friendly and took the scary part out of buying a car especially a female. Priscilla was very knowledgeable and help with my extra and scheduling my followup maintenance. Stop by and see for yourself. More

Outstanding experience! I was nervous about shopping for a car alone as a woman, but the entire staff put me completely at ease and made it a lot of fun! Marvin made sure I I was nervous about shopping for a car alone as a woman, but the entire staff put me completely at ease and made it a lot of fun! Marvin made sure I got exactly what I wanted and was completely satisfied. Teresa was wonderful throughout the delivery process. Flawless experience! More

MY BRAND NEW TOYOTA 4 RUNNER MARVIN TOLLY MADE MY FIRST PURCHASE OF A BRAND NEW TOYOTA 4 RUNNER GO PRETTY SMOOTH. HE WAS VERY CONSIDERATE, FRIENDLY AND COURTEOUS. THIS WAS A FIRST MARVIN TOLLY MADE MY FIRST PURCHASE OF A BRAND NEW TOYOTA 4 RUNNER GO PRETTY SMOOTH. HE WAS VERY CONSIDERATE, FRIENDLY AND COURTEOUS. THIS WAS A FIRST PURCHASE ON MY OWN WITHOUT MY HUSBAND WHO PASSED AWAY OVER 2 MONTHS AGO. THANK YOU MARVIN AND ALL :) More

Excellent Service Expierence Once again I have taken my Toyota 4 Runner to Toyota of Kingsport and I received the great service that I have always gotten. Friendly service setti Once again I have taken my Toyota 4 Runner to Toyota of Kingsport and I received the great service that I have always gotten. Friendly service setting up the appointment and fast friendly service when I first drove up in the building. They made sure I had no other concerns other than the reason I was there. They let me know exactly what they would be doing and while I wait, they gave me a run down on what was available to me in their service department waiting area. While I waited just about every employee that past through the area where I was sitting spoke to me and several asked if I was OK and was there anything they could do for me. After my car was on the rack they came to me and asked me if I wanted to get my rotors done. Then once the service was complete they went over the work that had been done.. I live in Johnson City but it has always been worth the ride to Kingsport to get work done on my car. These guys are number one in my book. More

Eye Opening On 10-17-2015 I stopped by Toyota of Kingsport to possibly trade my vehicle. After talking to the salesman about trading we test drove a few vehicles On 10-17-2015 I stopped by Toyota of Kingsport to possibly trade my vehicle. After talking to the salesman about trading we test drove a few vehicles. Now it was time to talk money so naturally they wanted to look my vehicle over. After they took my offer then began the famous two pencil negotiations as they call it. This negotiation consists of you making an offer then they counter with an offer that insults your intelligence. The first pencil counter was so bad that the salesman Lee Gregg who seems like a good guy wouldn't show it to me. After this Steve Kondik comes swooping in to save the day by telling you the faults of your car and why it isn't worth anywhere near what you think it is. In my case he discovered surface rust on the tow hitch of an eleven year old vehicle and to him it was such a devastating find he wasn't sure he would be able to resale the vehicle. Then for the icing on top after him looking at my vehicle which for eleven years has had one problem and runs like a top he discovered that the dash was lit up light a Christmas tree with warning lights. This took me by surprise I had just got out of the vehicle and no lights were on or had been on that I can remember. I checked the owners manual of the vehicle and it indicated that pushing the brakes obsessively can cause these lights to come on. It seems to me which I could be wrong that if these lights were truly on when he started the check, because they were definitely on when he finished, he had the keys and the service department was open so why didn't Steve just have it checked and inform me what the problem was because when I left the lights went off and never came back on. Kind of makes me wonder. Then he pulls out a paper from what he says is from Kelly blue book. I've been to kbb several times and never encountered a page looking like what he showed me. I got the impression that Steve thought he was the smartest guy in the room and that I could either soak in his wealth of knowledge or go somewhere else. Well lucky for me there are several Toyota dealerships around. BUYER BEWARE More

Toyota of Kingsport Rocks I will go back to Toyota of Kingsport because of Marvin Tolly and all his help and time he spent with us. He is the Best of what he does, I will be ba I will go back to Toyota of Kingsport because of Marvin Tolly and all his help and time he spent with us. He is the Best of what he does, I will be back this is the 3rd car I have bought from Marvin Tolly. Thank you for making my experience pleasant. More

oil appt Service center is Excellent. Very Friendly and Helpful. Wait time was under 20 min. And very comfortable. I will be returning for future visits. Thank Service center is Excellent. Very Friendly and Helpful. Wait time was under 20 min. And very comfortable. I will be returning for future visits. Thanks TOK More