Toyota of Lancaster

Top Notch Service Advisor (Rey) Consistently experienced great customer service. Very professional staff. Friendly, caring, fun,helpful staff, even the staff that are not directly wo Consistently experienced great customer service. Very professional staff. Friendly, caring, fun,helpful staff, even the staff that are not directly working with me are friendly. Every courtesy van driver is helpful, professional and nice. (I wish I could remember their names). The intake advisor, service advisor, everyone I came in contact was great. Rey my service advisor has been helping me since 10/2016 and he is honest, knowledgable and I trust that he will help me out. More

The Best Service was great. The service manager ( Shannon) is knowledgeable .professional and super friendly.She is a great asset to the company and the coffe Service was great. The service manager ( Shannon) is knowledgeable .professional and super friendly.She is a great asset to the company and the coffee is excellent! More

Pleasant but ultimately shocking. Everything was pleasant but, as is always the case, the bottom-line price came as a shock. I had hoped to order a car to my specifications but that wa Everything was pleasant but, as is always the case, the bottom-line price came as a shock. I had hoped to order a car to my specifications but that was never even raised as a possibility. It seemed that my only real choices were vehicles in stock or in the stock of dealers in your network. I'm happy with my purchase, but I ended up with some options that I really didn't want or need and that tempers my enthusiasm somewhat. More

Great Service I have been going to Sierra Toyota for many years, bu in the past year or so my car has needed some much needed services, and every time I schedule an I have been going to Sierra Toyota for many years, bu in the past year or so my car has needed some much needed services, and every time I schedule an appointment with Chanin I get nothing but honest and great service. Thank you Chanin! I really appreciate all your help. Sincerely Laura A. More

Amazing team! Hector was amazing through our entire process of buying. He was patient, understanding, and not pushy like most of the other dealerships we've encount Hector was amazing through our entire process of buying. He was patient, understanding, and not pushy like most of the other dealerships we've encountered. We will be back! More

Friendly service From the shuttle drivers to the cashiers to the service writer, everyone at Sierra Toyota is very friendly and helpful. Always a good experience. An From the shuttle drivers to the cashiers to the service writer, everyone at Sierra Toyota is very friendly and helpful. Always a good experience. And they take good care of my car. More

Excellent Experience My experience at Sierra Toyota could not have been better. My sales consultant was Blaine and he was great! He was very knowledgeable about the vehi My experience at Sierra Toyota could not have been better. My sales consultant was Blaine and he was great! He was very knowledgeable about the vehicle I was interested in and it's various models and features. He patiently answered all my questions while shopping and after I picked up the car , he walked me through all the bells and whistles. I really appreciated his follow through in making sure I was pleased with my purchase. And I am. Thank you Blaine ! More

Very Pleased I was treated very well by all Sierra Toyota's employees. They seamed very concerned that my car buying experience was handled professionally and eff I was treated very well by all Sierra Toyota's employees. They seamed very concerned that my car buying experience was handled professionally and efficiently. I'm very happy with both the vehicle and Sierra Toyota. More

I always have a good experence at Sierra Toyota everyone was very nice, I did not have to wait long to be taken to an agent. they had my car for 5 hours, but I had them shuttle me home. My agent was everyone was very nice, I did not have to wait long to be taken to an agent. they had my car for 5 hours, but I had them shuttle me home. My agent was informative and friendly More

Truly Exceptional The Prius Prime Advanced which Jim Landreth sold us is the third Prius we have purchased from Sierra Toyota. Jim was very friendly and extremely knowl The Prius Prime Advanced which Jim Landreth sold us is the third Prius we have purchased from Sierra Toyota. Jim was very friendly and extremely knowledgeable about the myriad of menu selections on the new Prius. He gave us his cell phone number and said to call him with any questions we might have in the future, a truly exceptional sales experience. As for the Sierra Toyota Service department, we have been very happy dealing with Jose Martinez for years. The speed he gets us in and out are beyond terrific. I would say that the service is even as good as the service I receive at Porsche. More