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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,547 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,547 reviews

June 03, 2026

Fast great customer service and Brailyn is great service advisor One two three four five More

by DANNYACABZEE1312
Recommend Dealer
Yes
Employees Worked With
Brailyn Dicob
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June 03, 2026

I scheduled my appointment for the same day and when I arrived they took care of my car right away More

by syfernandez47
Recommend Dealer
Yes
Employees Worked With
Service Dept
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June 03, 2026

Once they have your money in finance, expect to be ghosted until you have Toyota Motor North America get involved. Not to mention, they will close the case first and state to TMNA they resolved the si More

by bhibler15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Toyota of Lancaster responded

We are sorry to hear that you remain dissatisfied with your experience. Our team has maintained communication with you through both phone and email and has provided all requested information throughout the process. We remain committed to assisting you and addressing any additional questions or concerns you may have.

June 03, 2026

I'm a new customer but every time I've driven up to the service department immediately I'm helped out. Everyone is courteous and professional. More

by ESTRADAPDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hachey, Greg Grimes
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Jun 03, 2026 -

Toyota of Lancaster responded

Thank you for choosing us and for sharing your experience! We're delighted to hear that every visit to our service department has been met with prompt, courteous, and professional assistance. We truly appreciate your trust as a new customer and look forward to providing you with the same great service for many years to come. Thank you for being part of our Toyota family!

June 02, 2026

I was a little disappointed that when I brought my Toyota Tundra for an oil change, and also wanted them to check my front suspension that was making some clicking noise when turning . The service manager sa More

by ssnoeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Toyota of Lancaster responded

Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your visit. While we were glad to assist with your oil change, we understand your disappointment that we were unable to diagnose the clicking noise in your front suspension at that time. On certain days, diagnostic services may require an appointment to ensure a qualified technician is available to properly inspect the concern. We appreciate your understanding and would welcome the opportunity to schedule a visit so we can thoroughly evaluate the issue and assist you further.

June 02, 2026

I have been using the service center at Lancaster Toyota for over twenty years and I wouldn’t go anywhere else. Great people and excellent service. More

by KarenS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
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June 02, 2026

Excellent service . Very happy to have you guys . I always recommend Toyota dealers for any type of service.. thank you Toyota More

by zonia0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Toyota of Lancaster responded

Thank you for your kind words and continued support! We're delighted to hear that you've had excellent service experiences and that you trust us with your vehicle's care. Your recommendation means a great deal to our team. We truly appreciate your loyalty and look forward to providing you with outstanding service for many years to come. Thank you for choosing Toyota!

June 01, 2026

Great service, very efficient! The young lady who took care of me was very helpful! I'm impressed how quickly oil change was done ? More

by glormonta
Recommend Dealer
Yes
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Jun 03, 2026 -

Toyota of Lancaster responded

Thank you for the wonderful review! We're thrilled to hear that you received great service and that our team member was so helpful during your visit. It's especially rewarding to know that you were impressed with the speed and efficiency of your oil change. We truly appreciate your feedback and look forward to serving you again in the future!

May 31, 2026

Toyota of Lancaster is my car family, and all of the working staff, are awesome, from the top to the bottom. Love you guys. More

by jlamonte771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brother Greg in the maintenance department
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Jun 01, 2026 -

Toyota of Lancaster responded

Thank you so much for your heartfelt review! We are truly honored to be considered part of your car family. Your kind words mean the world to our entire team, and we're grateful for the trust and loyalty you've shown us over the years. We'll be sure to share your compliments with everyone, from top to bottom. Customers like you are the reason we love what we do. Thank you for being a valued member of the Toyota of Lancaster family and we look forward to serving you for many years to come!

May 31, 2026

Todos son muy hamables y tienen la experiencia en su trabajo y sobre todo siempre están dispuestos a yudarte. More

by RAMIREZYANI922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2026 -

Toyota of Lancaster responded

¡Gracias por su amable reseña! Nos alegra saber que encontró a nuestro equipo amable, capacitado y siempre dispuesto a ayudar. Brindar un excelente servicio al cliente y asegurarnos de que nuestros clientes se sientan apoyados es muy importante para nosotros. Agradecemos sinceramente su confianza y esperamos poder atenderle nuevamente en el futuro. ¡Gracias por elegir Toyota of Lancaster!

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