Toyota of Lancaster - Service Center

Joey was great and very helpful My experience getting my car fixed was amazing. It wasn’t uncomfortable and I felt more taken care of versus pressured to buy something/spend more on My experience getting my car fixed was amazing. It wasn’t uncomfortable and I felt more taken care of versus pressured to buy something/spend more on my car than I was comfortable. More

Excellent Customer Service Joey was very courteous and professional. Would definitely come back and refer others to him. Only concern is that the early morning service appointme Joey was very courteous and professional. Would definitely come back and refer others to him. Only concern is that the early morning service appointment line is too long. More

Service before major service required. I and other members of our family noticed a noise coming from the right front passenger side of our 2005 Toyota Avalon when we went above 40 miles per I and other members of our family noticed a noise coming from the right front passenger side of our 2005 Toyota Avalon when we went above 40 miles per hour.. It was recommended by a family member to have the right wheel checked out. Called Chanin at Toyota and she immediately had us bring the car down and had service performed on the right wheel housing. It was expensive, but what isn't. I feel safer with the noise now gone when driving my car.. Chanin is the best service representative I have ever dealt with. More

Customer service Great vibe very understanding an awesome help soon as I walked in he greeted me with kindness an asked how everything was with me an my truck made sur Great vibe very understanding an awesome help soon as I walked in he greeted me with kindness an asked how everything was with me an my truck made sure I was taking care of an was just a lot of help with everything I really appreciate the attitude he had the overall service he provided More

Quick Recall Service Came in for a Recall and drop off the corolla for the following day schedule. But Joe said he had time today and if I could wait. It was done in an ho Came in for a Recall and drop off the corolla for the following day schedule. But Joe said he had time today and if I could wait. It was done in an hour. Saved me the hassle of a rental car. Much obliged. More

Awesome service Joey told me the exact price of everything, including taxes. Service was quick and easy. He kept me updated while waiting. Other services were also re Joey told me the exact price of everything, including taxes. Service was quick and easy. He kept me updated while waiting. Other services were also recommended to me during my visit. More

Great service Been with Chanin for awhile now. She's very informative with my vehicle and answers any questions I have. Appreciate all the help she gives everytim Been with Chanin for awhile now. She's very informative with my vehicle and answers any questions I have. Appreciate all the help she gives everytime I bring my vehicle in. Always a pleasant visit with Toyota Lancaster! More

A Rare & Spare Miracle At a spare of a moment I brought my vehicle in for repair service. All the service employees were gone for the day. I needed my car repaired right awa At a spare of a moment I brought my vehicle in for repair service. All the service employees were gone for the day. I needed my car repaired right away but the shop was already closed. Kiara Santos was passing by and asked me if I needed help with something. I explained my situation to her and she kindly wrote out a service request Attention Chanin Yescas to have my vehicle looked and repaired the following morning. By the time I got off from work my vehicle was repaired and ready for pickup. More

Excellence through the entire process Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean Preston was particularly helpful throughout the process. More