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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,031 Reviews

4,031 Reviews of Toyota of Lancaster - Service Center

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April 22, 2019

Great service Been with Chanin for awhile now. She's very informative with my vehicle and answers any questions I have. Appreciate all the help she gives everytim More

by VBON1316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2019

A Rare & Spare Miracle At a spare of a moment I brought my vehicle in for repair service. All the service employees were gone for the day. I needed my car repaired right awa More

by PRSSLUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
April 20, 2019

Excellence through the entire process Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean More

by JIMBIETSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2019

False Promises All services that I was promised when I buy my car, were not true at all, that is the reason why I'm disappointed.the receptionist had a very bad atti More

by SONIA.FLOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Martinez
May 01, 2019 -

Toyota of Lancaster responded

Hi Sonia, We appreciate the phone conversation and your willingness to allow us a second attempt to perform at a higher level of customer service. Thank you for choosing us and for our continued relationship. Toyota of Lancaster

April 19, 2019

Best service ever I would give them 10 stars if it was available. Quick and friendly service. Check in check out. Everything was perfect I would recommend this to anybo More

by JINGAMADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 19, 2019

Great experience. Service writer got me in and out knowing I’m from out of town. The lounge was comfortable with food and drinks available for all. I don’t remember w More

by MARCUSWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 18, 2019

Always great service! I have been coming to this dealership for several years and have never once had a bad experience! Chanin Yescas is the best service drive manager arou More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2019

Consistent Quality of Stellar Service Chanin continues to be such a great help, professional, easy to understand when giving me details of my car needs, and knowledgeable. The rest of the More

by tsakura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2019

Great work Joey Gonzales is refreshing new member of your team. I'm glad I have been assigned to him as my advisor for the needs of my car and to me personally. More

by GREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 17, 2019

Oil change and inspection First experience with toyota of Lancaster. Trying to call and get questions answered before hand left me on hold and transferred to voicemail. Trying More

by JJBROKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
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