4,031 Reviews of Toyota of Lancaster - Service Center
Great service Been with Chanin for awhile now. She's very informative with my vehicle and answers any questions I have. Appreciate all the help she gives everytim Been with Chanin for awhile now. She's very informative with my vehicle and answers any questions I have. Appreciate all the help she gives everytime I bring my vehicle in. Always a pleasant visit with Toyota Lancaster! More
A Rare & Spare Miracle At a spare of a moment I brought my vehicle in for repair service. All the service employees were gone for the day. I needed my car repaired right awa At a spare of a moment I brought my vehicle in for repair service. All the service employees were gone for the day. I needed my car repaired right away but the shop was already closed. Kiara Santos was passing by and asked me if I needed help with something. I explained my situation to her and she kindly wrote out a service request Attention Chanin Yescas to have my vehicle looked and repaired the following morning. By the time I got off from work my vehicle was repaired and ready for pickup. More
Excellence through the entire process Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean Preston was particularly helpful throughout the process. More
False Promises All services that I was promised when I buy my car, were not true at all, that is the reason why I'm disappointed.the receptionist had a very bad atti All services that I was promised when I buy my car, were not true at all, that is the reason why I'm disappointed.the receptionist had a very bad attitude on the phone and in person. More
Best service ever I would give them 10 stars if it was available. Quick and friendly service. Check in check out. Everything was perfect I would recommend this to anybo I would give them 10 stars if it was available. Quick and friendly service. Check in check out. Everything was perfect I would recommend this to anybody that owns a Toyota. They’ll take care of you. More
Great experience. Service writer got me in and out knowing I’m from out of town. The lounge was comfortable with food and drinks available for all. I don’t remember w Service writer got me in and out knowing I’m from out of town. The lounge was comfortable with food and drinks available for all. I don’t remember who I dealt with. More
Always great service! I have been coming to this dealership for several years and have never once had a bad experience! Chanin Yescas is the best service drive manager arou I have been coming to this dealership for several years and have never once had a bad experience! Chanin Yescas is the best service drive manager around! More
Consistent Quality of Stellar Service Chanin continues to be such a great help, professional, easy to understand when giving me details of my car needs, and knowledgeable. The rest of the Chanin continues to be such a great help, professional, easy to understand when giving me details of my car needs, and knowledgeable. The rest of the staff there are also observed to be friendly, professional and hardworking. The location is always clean, positive, and prompt as well. I love it here. More
Great work Joey Gonzales is refreshing new member of your team. I'm glad I have been assigned to him as my advisor for the needs of my car and to me personally. Joey Gonzales is refreshing new member of your team. I'm glad I have been assigned to him as my advisor for the needs of my car and to me personally. Thank you, Greg Braendel More
Oil change and inspection First experience with toyota of Lancaster. Trying to call and get questions answered before hand left me on hold and transferred to voicemail. Trying First experience with toyota of Lancaster. Trying to call and get questions answered before hand left me on hold and transferred to voicemail. Trying online chat got me nowhere either. Took a chance and went in early, they were very busy but got the job done. More