Toyota of Lancaster - Service Center

Pleasant experience From start to finish, always a pleasant experience at this dealership. Went in to get my car serviced and decided to look at new vehicles while I wait From start to finish, always a pleasant experience at this dealership. Went in to get my car serviced and decided to look at new vehicles while I wait. Troy was amazing and helped me walk away with a 2020 toyota corolla hybrid. Love the attitude and attentiveness they have for their customers. Troy made this an enjoyable experience by not being a pushy salesman and just openly listening to my needs and giving suggestions. Not once did I feel pressured to buy a vehicle which helped my anxiety in making a decision. Also thankful to the service agent that connected me with Troy. Unfortunately I don't remember his name to give him credit. But he was also very nice and listened to my original needs with my previous vehicle and the service needed. More

great service My alternator went out, had to tow to toyota service. Joey got me in the same day even tho they were very busy. Very friendly and professional. explai My alternator went out, had to tow to toyota service. Joey got me in the same day even tho they were very busy. Very friendly and professional. explained everything to me in detail. Thx again Joey More

Friendly staff Stephanie was knowledgeable about every question I had about my car. Made me feel confident about the services I was getting done for my vehicle. Stephanie was knowledgeable about every question I had about my car. Made me feel confident about the services I was getting done for my vehicle. More

Service was excellent They took care of all my needs in a professional and timely manner, I'll use them again and would recommend to others. Hope this helps.. R.Watts They took care of all my needs in a professional and timely manner, I'll use them again and would recommend to others. Hope this helps.. R.Watts More

Great Customer Service As always, Team Toyota of Lancaster performed spectacularly. Friendly and courteous professionals that provide high quality and timely service. Thei As always, Team Toyota of Lancaster performed spectacularly. Friendly and courteous professionals that provide high quality and timely service. Their service continues to evolve...improve. Thank you for a great experience. More

Joey was awsome! This appointment had a dubious start because it was busy and they were running behind.... but Joey saved the day and turned it around and made it my b This appointment had a dubious start because it was busy and they were running behind.... but Joey saved the day and turned it around and made it my best service visit ever! He went out of his way so I could meet my schedule, and did it cheerfully and with vare for this customer. Ten stars for this visit! More

You did not have the parts needed The customer service was great 👍 but they did not have the parts for the work they suggested . They had a convenient waiting room and restaurant The customer service was great 👍 but they did not have the parts for the work they suggested . They had a convenient waiting room and restaurant More

First service I hit my first five thousand mile service which was just a tire rotation, top off fluids and inspection, the greeter and service advisor were great. S I hit my first five thousand mile service which was just a tire rotation, top off fluids and inspection, the greeter and service advisor were great. Speedy service as well. More

Excellent customer service I have been a customer at Toyota of Lancaster for the past 7 years. Sean has been my service consultant from day one. His service to me has been nothi I have been a customer at Toyota of Lancaster for the past 7 years. Sean has been my service consultant from day one. His service to me has been nothing less than excellent. More

Regulars car service Person who assisted me was very helpful and respectful. I enjoyed my service! The service guy informed me that my car would be ready in 4-5 hours how Person who assisted me was very helpful and respectful. I enjoyed my service! The service guy informed me that my car would be ready in 4-5 hours however got me out of there in 1 1/2 hours! Thanks More