3,957 Reviews of Toyota of Lancaster - Service Center
Excellent Ready and approachable service with excellent quality service. Waiting period for service is not excessive and they are good at reaching out fast to g Ready and approachable service with excellent quality service. Waiting period for service is not excessive and they are good at reaching out fast to get you on your way More
Chanin is really a first rate Service Manager! My Service Manager, Chanin Yescas, was very helpful. She explained to me what was wrong with my RAV-4 and really went out of her way to help me inter My Service Manager, Chanin Yescas, was very helpful. She explained to me what was wrong with my RAV-4 and really went out of her way to help me interact with my insurance company. Friendly, competent, and really helpful; I wish she could be my Service Manager on every visit! Thanks Chanin! Bob Vahle More
Excellent service I love going to this place because they provide service even without appointment. They are courteous and helpful. Another good thing is that there is I love going to this place because they provide service even without appointment. They are courteous and helpful. Another good thing is that there is shuttle service which drops you and picks you up. More
Great Experience I’ve taken my vehicle in to be serviced at Toyota of Lancaster for the past four years. I’ve never had a problem what secure an appointment. I have ha I’ve taken my vehicle in to be serviced at Toyota of Lancaster for the past four years. I’ve never had a problem what secure an appointment. I have had a wonderful service manager in Max Ciotti. He takes his time to sit down with me to let me know what services are required and why, he provides estimated cost/time for repairs and he’s gone so far as to make sure if I need to sit and wait on my vehicle that he communicates with me via text message so I’m not lingering. The staff is courteous and I’ve had nothing but a very positive experience. I would highly recommend Toyota of Lancaster service department. More
Replace rim due to rock damage. Jorge Lopez was very professional and made my experience very easy. He was knowledgeable of my tire warranty and made sure I was taken care of. Nice g Jorge Lopez was very professional and made my experience very easy. He was knowledgeable of my tire warranty and made sure I was taken care of. Nice guy! More
great service from sean preston and staff!!! they are always courteous and never overcharge me. I do not have to wait long. my 20 year old lexus runs great!!! They have parts in stock. they are always courteous and never overcharge me. I do not have to wait long. my 20 year old lexus runs great!!! They have parts in stock. More
Always great quick, great experience from the service team!! No appointment, no problem!!! Never a long wait, everyone is very nice and you nevr feel rushed. Chanin is always professional and takes the time to No appointment, no problem!!! Never a long wait, everyone is very nice and you nevr feel rushed. Chanin is always professional and takes the time to chat and get to know me. More
Service Mr. Martinez is honest and I trust his recommendations when sevicing my cars. He doesn't make me wait long for my appointments and he's hard working. Mr. Martinez is honest and I trust his recommendations when sevicing my cars. He doesn't make me wait long for my appointments and he's hard working. More
Purchasing a new car WHEN I CAME IN MY CAR WAS IN NEED OF SERVICING AND I WANTED TO HAVE IT LOOKED AT BY YHE MECHANIC. IT WAS 5 P.M. LATE IN THE DAY. I ENDED UP COMING HOM WHEN I CAME IN MY CAR WAS IN NEED OF SERVICING AND I WANTED TO HAVE IT LOOKED AT BY YHE MECHANIC. IT WAS 5 P.M. LATE IN THE DAY. I ENDED UP COMING HOME WITH A BRAND NEW CAR YHAT I LOVE AND A DEALERSHIP THAT I WILL RECOMMEND TO MY FRIENDS. I HAD A GREAT EXPERIENCE. I FELT THEY WENT OVER AND ABOVE TO HELP ME HAVE A POSSITIVE EXPERIENCE IN A POTINTIALLY STRESSFUL SITUATION. More
Mr. Martinez’s integrety Toyota Service Rep Jose Martinez has been an honest straight shooter and respectful to my wife and I. Other reps there are good, but Jose makes us fee Toyota Service Rep Jose Martinez has been an honest straight shooter and respectful to my wife and I. Other reps there are good, but Jose makes us feel like he has our best interests as his goal. We have done business with Lancaster Toyota since we bought the car new. The dependable work done there and Jose’s service is why we return. More