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4,031 Reviews of Toyota of Lancaster - Service Center
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February 14, 2019
Great Service From Chanin I went in for tire repair per my service agreement and I Chanin's excellent customer service was great! She gets me in and out quickly and takes very I went in for tire repair per my service agreement and I Chanin's excellent customer service was great! She gets me in and out quickly and takes very good care of my cars. More
by Jay D
Verified CustomerEmployees Worked With
February 13, 2019
Chanin is awesome! I keep going back to Toyota of Lancaster for service due to Chanin's EXCELLENT customer service! She takes very good care of both my husband's and my I keep going back to Toyota of Lancaster for service due to Chanin's EXCELLENT customer service! She takes very good care of both my husband's and my car! More
by dtaschner
Employees Worked With
February 12, 2019
1.5 years free service The service manager said that he wouldn't replace the battery if part of the battery tested bad. He asked me if the whole battery was bad and I truthf The service manager said that he wouldn't replace the battery if part of the battery tested bad. He asked me if the whole battery was bad and I truthfully answered no. More
by BIZTEMS
Employees Worked With
I don't know
February 12, 2019
Awesome 👍 Great customer service, and very knowledgeable. I have coming here since 2008 and love the service. Chanin is a very knowledgeable person , she knows Great customer service, and very knowledgeable. I have coming here since 2008 and love the service. Chanin is a very knowledgeable person , she knows her stuff. In general all the staff is friendly. More
by JR.RODRIGUEZ86
Employees Worked With
February 12, 2019
Desappointing First Experience We bought a 2019 Toyota Sienna and paid upfront for an adhesive protection of the hood and front spoiler as well as for a pro-pack. It took a while fo We bought a 2019 Toyota Sienna and paid upfront for an adhesive protection of the hood and front spoiler as well as for a pro-pack. It took a while for the parts to be ordered and we had to do the leg work to get the ball rolling on that since we didn't receive any calls. We ended up setting up an appointment but there seemed to be some hesitation when I showed up at services as to what was supposed to be done on the car. Furthermore, it would have been convenient to do both the adhesive shield and the pro-pack in one session but that wasn't possible. Coming from Edwards AFB , I had a rental that day (that you exceptionally kindly provided upon my request - thank you) and having to come back for the pro-pack - despite the fact that it was purchased with the car and at the same day as the shield - is time consuming since I can't necessarily leave the dealership during the time the car is worked on. Thank you Fabrice Suplisson More
by FABRICE.SUPLISSON
Employees Worked With
Stephanie Santiago
February 12, 2019
Excellent Quality Service Sierra Toyota has been the dealer who takes care of my RAV4 maintenance for the past 5 years and they’ve been doing an excellent job. Special credit i Sierra Toyota has been the dealer who takes care of my RAV4 maintenance for the past 5 years and they’ve been doing an excellent job. Special credit is given to Chanin Yescas. She’s GREAT! More
by Rav42015AJ
Employees Worked With
February 11, 2019
Toyota"s A+ Service Sean always takes good care of me and my car!! Fast Friendly Service with great emphasis on detail. Toyota always stands by their work and presents th Sean always takes good care of me and my car!! Fast Friendly Service with great emphasis on detail. Toyota always stands by their work and presents their services in a clean professional manner! More
by JAPELINO1
Employees Worked With
February 09, 2019
Always friendly, always professional This is the best car service center I’ve used, hands down. They take such great care of my new car that I recommended my mom take her 2013 here for re This is the best car service center I’ve used, hands down. They take such great care of my new car that I recommended my mom take her 2013 here for regular maintenance. They charged her less than Jiffy Lube and tell her exactly what they will do and the cost before they start. No “surprises”, and no hidden costs. Work is always too notch. I highly recommend them, regardless of vehicle type. More
by mdawne33
Employees Worked With
Jose Martinez
February 07, 2019
Great staff, efficient service! Micheal santamaria is a great service provider and is an efficient worker. He made my feel sure my car was in great hands. He explains everything simp Micheal santamaria is a great service provider and is an efficient worker. He made my feel sure my car was in great hands. He explains everything simply so the customer understands what's being done and for future servicing. More
by LIZZIE25977
Employees Worked With
Micheal santamaria
February 07, 2019
Service - 40,000 mi I was disappointed my Service Manager Rey is no longer with the company, but Max was great and went above and beyond to provide outstanding service. I was disappointed my Service Manager Rey is no longer with the company, but Max was great and went above and beyond to provide outstanding service. More
by Toyotafan
Employees Worked With
Max Ciotti
