Toyota of Midland

Mario and JR did a nice job of the sales ,intrest rate was misrepresented , found out at finance step of process . The detail of my truck was worse than poor , vehicle had very little gas in it when I too was misrepresented , found out at finance step of process . The detail of my truck was worse than poor , vehicle had very little gas in it when I took possession , I would suggest firing the detail group of whoever did my truck … More

George did a great job at find us a car in a timely manner and getting the price right for us all in all we are very satisfied with the service manner and getting the price right for us all in all we are very satisfied with the service More

Number one Dealership in Midland. Excellent customer service and very pleasant to talk to. Very clean Excellent customer service and very pleasant to talk to. Very clean More

Great service at a fair price. Got to the work soon after I arrived and performed all work expeditiously and completely. Thank you. Got to the work soon after I arrived and performed all work expeditiously and completely. Thank you. More

Absolutely the best experience I’ve ever had at a dealership. Cody and Baldo were both phenomenal and took excellent care of me. dealership. Cody and Baldo were both phenomenal and took excellent care of me. More

Stood at the check in counter of service department and no one offered to help. Two women were just standing there talking/gossiping amongst themselves. Finally had to walk to the counter behind me where y no one offered to help. Two women were just standing there talking/gossiping amongst themselves. Finally had to walk to the counter behind me where you go to collect your license and someone kindly walked me over to who was apparently my service advisor. Service advisor informed me that she accident gave my paperwork to someone else with my same last name. So now apparently someone else has my paper work with my address on it??? I also never received a phone call or text message that my vehicle was ready. Extremely disappointed. Everyone in the service department used to be so friendly but now it seems like they all hate their jobs. More

Very good customer service ,felt comfortable, helped us find the right car ,appreciated so much ,thanks 🙏 amen find the right car ,appreciated so much ,thanks 🙏 amen More

Incredibly professional I came in last minute, and they took care of me, polite and organized, extremely friendly and helpful took care of me, polite and organized, extremely friendly and helpful More

Very friendly, fast service, very helpful. Will be back again. Thank you for everything Toyota service side. Will be back again. Thank you for everything Toyota service side. More

I have never had such a terrible experience at a dealership, our company has had our vehicles serviced here for years, but this time we came in for an electrical issue they said they couldn’t find, dealership, our company has had our vehicles serviced here for years, but this time we came in for an electrical issue they said they couldn’t find, only to tell me a list of other problems they say they found. We pay to get those items fixed, leave without finding the original issue, drive to an Oriellys and within 5 minutes they are able to tell me what wrong with it. You would think a Toyota dealership would be able to tell you what’s wrong with your Toyota but apparently it takes a parts store employee instead of a certified Toyota mechanic to tell you what’s wrong. We will not be using Toyota of Midland again for service or vehicle purchase. More