216 Reviews of Toyota of Midland - Service Center
Overcharged me for 7 it's oil when car only took 5. 5 it's, tood exceedingly long to chg oil and go over fluids and did not advise me correctly about being 6 hrs to do this, plus tried to scam me on oil 5 it's, tood exceedingly long to chg oil and go over fluids and did not advise me correctly about being 6 hrs to do this, plus tried to scam me on oil. Person name appt with me never showed up and kept me in bay over 15 min before 2nd person took order. I am handicapped and had no help getting walker out of car with men all around. Had to leave car 6 hrs snd have a 3rd person handle my ticket. Then they had wrong in f I on whst was robe yo up car and I had to correct her several t imes More
Absolute swindlers. Master Toyota technician completely destroyed my brand new 2024 tundra. Put me and my family at risk by bot a brake line when a lift kit was put on T Master Toyota technician completely destroyed my brand new 2024 tundra. Put me and my family at risk by bot a brake line when a lift kit was put on Toyota OEM parts by a Toyota Master technician. Confronted the dealership and they put their heads in the sand had to get Toyota corporate involved for multiple issues with the botched install of the Lift kit which was put on before I purchased the vehicle brand new. After dealing with Toyota corporate for several months my truck was repaired. The case manager for Toyota and several other representatives, Toyota corporate, stated that Midland Toyota has multiple corporate complaints due to botched installs and countless other issues. Do yourself a favor and do not even give this dealership a second glance. With all the issues that Toyota is going through right now do you want a dealership that’s gonna work with you not one it’s gonna run away at the first sign of a problem. they’re only job at this dealership is to overcharge you for their vehicles and then they’re done with you. Absolutely disgusting customer service and accountability. More
JD is very professional in our dealing with him. All the work has successfully resolved our problems. All of the charges have been reasonable. We recommend Toyota of Midland to anyone. All the work has successfully resolved our problems. All of the charges have been reasonable. We recommend Toyota of Midland to anyone. More
The Service department staff, JD, Jacob's his twin brother along with Glenn are excellent service department members and always take care of me like I'm a VIP customer. I've been a customer since 2016 brother along with Glenn are excellent service department members and always take care of me like I'm a VIP customer. I've been a customer since 2016. Kudos!! More
The service appointment is easy to book . The appointment was in and out. Everything went as expected. They did not try to add on anything I did not need. There was not any unnecessary add The appointment was in and out. Everything went as expected. They did not try to add on anything I did not need. There was not any unnecessary add ons that they recommended. They did what was expected. Let me know anything else and let me go on. More