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212 Reviews of Toyota of Midland - Service Center
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February 13, 2020
The service was quick and staff were friendly and polite. Always a good experience when I come to get our vehicles serviced. Also it’s nice to have snacks and drinks while you wait. Always a good experience when I come to get our vehicles serviced. Also it’s nice to have snacks and drinks while you wait. More
by devin5069
Employees Worked With
Lupe Reyes
Helpful February 12, 2020
Scheduled an appointment but was running behind. They were still able to get me in for service. Really helpful and took care of my vehicle. Only thing I would recommend is having a small play area for sm were still able to get me in for service. Really helpful and took care of my vehicle. Only thing I would recommend is having a small play area for small children. More
by Lety.hamilton
Employees Worked With
Amanda Anderson
February 12, 2020
Service department was great today we were to have appointment at 1:30 but we are from Lubbock and needed to get back it was about 10:30 and they got us right in. They did oil change, wheel rotation a appointment at 1:30 but we are from Lubbock and needed to get back it was about 10:30 and they got us right in. They did oil change, wheel rotation and inspection. Service there is great. More
by Happy customer
Employees Worked With
Don’t know the man that helped us. He told me his name but I don’t remember
October 26, 2019
Couldn’t have asked for anything better! Took care of everything needed, diagnosed problem and repaired problem quickly. Felt happy and safe knowing repair was done and that they cared. Micha Took care of everything needed, diagnosed problem and repaired problem quickly. Felt happy and safe knowing repair was done and that they cared. Michael was the absolute best and all I came in contact with were very nice and friendly. More
by Happy Customer
Employees Worked With
Michael Fisher
April 27, 2019
15,000 Service Check Wonderful service at Toyota of Midland yesterday. Had an appointment to get a regular Service Check done. I arrived an 50 minutes to soon and everyo Wonderful service at Toyota of Midland yesterday. Had an appointment to get a regular Service Check done. I arrived an 50 minutes to soon and everyone was on the ball. It was busy as anticipated, hence the reason I arrived early. Everyone was pleasant to work with. “Glen” was my service representative. Sorry I didn’t catch the last name. Great! Cheerful Courteous attitude with a smile and personality to match. Looking forward to the next service. Very professional with a since of “at home “ feel. Thanks for making sure everything was done in a timely manner. Goodness it was busy. Blessings and Shalom!!! More
by Tina G
Employees Worked With
Glen, Lupe Rayos
April 26, 2019
Amanda Anderson was AWESOME! AMANDA ANDERSON! She is absolutely a flawless service advisor. I have been bringing my Toyota and Lexus to Midland Toyota and have been very well take AMANDA ANDERSON! She is absolutely a flawless service advisor. I have been bringing my Toyota and Lexus to Midland Toyota and have been very well taken care of by Amanda. Her extensive knowledge of vehicles along with her passion of taking care of her customers is very evident. She's an honest, fair, and understand service advisor and I wouldn't take either one of my cars anywhere else! No pressure and no hassle from her! Thank you Amanda and the Midland Toyota Team. Kayvon More
by Carguy2020
Employees Worked With
Amanda Anderson
November 12, 2018
Bad Customer service, dishonest business Turns out Toyota of Midland will fix water damaged vehicles and not report that these very vehicles had prior damage. I am the unfortunate victim of s Turns out Toyota of Midland will fix water damaged vehicles and not report that these very vehicles had prior damage. I am the unfortunate victim of such facts and now own a car that had a $19k fix done to it due to water damage that was not reported either from Toyota of Midland nor Allstate the insurer of the vehicle. Buyers beware, you can sell a water damaged vehicle in Texas but disclosure of said fact has to be made. I have all paperwork and documents to support all facts and will make sure as many people know about the sad and dishonesty herein. More
by Dylan C.
Employees Worked With
Michael Fisher
December 30, 2017
Repeatedly ripped off. The service department has repeatedly ripped off on multiple occasions. They never admit to make mistakes, and ask to get paid for their mistakes!!, T The service department has repeatedly ripped off on multiple occasions. They never admit to make mistakes, and ask to get paid for their mistakes!!, They refuse the diagnostic paperwork, installed parts back. Never believe their promised time either. More
by James Pond
Employees Worked With
Lupe Rayos
August 17, 2017
Best Service Department This dealership has the best service department of any dealership I've done business with. Attentive, helpful and polite. Excellent workmanship and fa This dealership has the best service department of any dealership I've done business with. Attentive, helpful and polite. Excellent workmanship and fast. Five Star. More
by JI
Employees Worked With
Several
December 10, 2016
Willingness to correct problems I had a minor issue. There were some initial frustrations but once they fully understood the problem they were willing to make things right. I appre I had a minor issue. There were some initial frustrations but once they fully understood the problem they were willing to make things right. I appreciate the response. More
by Rob
Employees Worked With
Richard (I think, could be wrong about the name)
