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Toyota of Midland - Service Center

Midland, TX

4.7
212 Reviews

212 Reviews of Toyota of Midland - Service Center

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September 18, 2023

Very friendly staff from the sales department to the service department. I feel they have my best interests at heart. More

by kevin williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 20, 2023 -

Toyota of Midland responded

Thank you so much for the review!

August 26, 2023

Always prompt and polite. I usually have to remind them to Serrano the maintenance page and they always do. Been a good place. More

by wazaponing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 28, 2023 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

August 14, 2023

Great customer service i was ver impress with all the representative of the dealer . Thank you More

by Jotolpar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept
Aug 16, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!

August 10, 2023

Midland Toyota Dealer is neat & excellent in rotating back wheels to front & front wheels to back. I am eager to come back to experience it again. More

by duaneholst1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service people are neat, excellent & wonderful.
Aug 10, 2023 -

Toyota of Midland responded

Thank you so much for providing your review on your experience at our dealership!

August 06, 2023

David Cook did an outstanding job helping my grandson w/ tire rotation service & going over general PM needs he should know about his 2016 forerunner as he is going off to University of Oklahoma next week More

by 4 Runner service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cook , service
Aug 07, 2023 -

Toyota of Midland responded

Thank you so much for the review on your experience!

July 28, 2023

Excellent customer service and rapid service . So professional and polite people.I”ll go back again !!! More

by elymay17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 31, 2023 -

Toyota of Midland responded

Thank you for the review on your experience! We appreciate your wonderful feedback.

July 17, 2023

Staff were all friendly. April was extremely courteous and explained the process of getting your car serviced, where to wait, and what to expect. More

by mburley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April and Jeff
Jul 18, 2023 -

Toyota of Midland responded

Thank you for the review and wonderful feedback on your experience!

July 05, 2023

I purchased a used car with an agreement to complete some maintenance work. Work was only half completed despite paperwork stating what was agreed upon. The kid in the service department was lazy, rude, and More

by Hocdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Jul 10, 2023 -

Toyota of Midland responded

We are sorry to hear that you are unsatisfied with your experience. Please reach out to us and ask for management to address any issues or concerns.

Jul 10, 2023 -

Hocdoc responded

I reached out to a manager. He didn’t care. I reached out to an assistant manager. She also didn’t care.

June 18, 2023

Very professional. -15 thousand mile check, oil change and had me on my way in 30 minutes More

by Johnhalwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!

June 17, 2023

Eric Barrera is our preferred service advisor. Curteous and knowledgeable. Service including state inspection is done well and quickly. More

by Jancweaver46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shara Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!