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Toyota of Midland - Service Center

Midland, TX

4.5
216 Reviews

216 Reviews of Toyota of Midland - Service Center

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November 08, 2023

Toyota of Midland is a good dealership. The service department is efficient and the employees are courteous. The wating time for an oil change and maintenance service was one hour. More

by PLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 23, 2023

Great customer service walked in n and out clean no time wasted explained all details done to my truck More

by Pphinojosa74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 26, 2023 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can help you with.

October 11, 2023

I needed an oil change and it seems like I’m aways too busy to do that. Today I was driving by the Toyota dealership on my way home. I stopped and asked how long it would take. They said 25 minutes a were More

by Mark N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kittley
Oct 16, 2023 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that our team can help you with.

October 05, 2023

Friendly Sales and Service Advisors Service tickets often are not completed ie Oil Changes and Tire Rotations…next service is not posted on sticker, tires are not inflated properly, computers not reset for n More

by mcdocktor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Crawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn, Brandon Granado
Oct 06, 2023 -

Toyota of Midland responded

We are sorry that your experience was not 5 star worthy. Please reach out to us and ask for management to discuss any concerns.

September 18, 2023

Very friendly staff from the sales department to the service department. I feel they have my best interests at heart. More

by kevin williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 20, 2023 -

Toyota of Midland responded

Thank you so much for the review!

August 26, 2023

Always prompt and polite. I usually have to remind them to Serrano the maintenance page and they always do. Been a good place. More

by wazaponing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 28, 2023 -

Toyota of Midland responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.

August 14, 2023

Great customer service i was ver impress with all the representative of the dealer . Thank you More

by Jotolpar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept
Aug 16, 2023 -

Toyota of Midland responded

Thank you for the review on your experience!

August 10, 2023

Midland Toyota Dealer is neat & excellent in rotating back wheels to front & front wheels to back. I am eager to come back to experience it again. More

by duaneholst1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service people are neat, excellent & wonderful.
Aug 10, 2023 -

Toyota of Midland responded

Thank you so much for providing your review on your experience at our dealership!

August 06, 2023

David Cook did an outstanding job helping my grandson w/ tire rotation service & going over general PM needs he should know about his 2016 forerunner as he is going off to University of Oklahoma next week More

by 4 Runner service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cook , service
Aug 07, 2023 -

Toyota of Midland responded

Thank you so much for the review on your experience!

July 28, 2023

Excellent customer service and rapid service . So professional and polite people.I”ll go back again !!! More

by elymay17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 31, 2023 -

Toyota of Midland responded

Thank you for the review on your experience! We appreciate your wonderful feedback.