Toyota of Montgomery - Service Center

Service people are nice and helpful. Wait time is normally reasonable. There was a time it was not but it seems to be better. Wait time is normally reasonable. There was a time it was not but it seems to be better. More

My maintenance appointment at Toyota was fast ( only took 30 minutes. Jazmin Fleming was my assigned tech . She was very professional , helpful and friendly. Thank you Jazmin. 30 minutes. Jazmin Fleming was my assigned tech . She was very professional , helpful and friendly. Thank you Jazmin. More

The service was very fast and efficient. The staff was friendly and made sure to make me feel welcome. The staff was friendly and made sure to make me feel welcome. More

They were very polite and got me and my vehicle out in a timely manner timely manner More

Sidney and the garage service team did a great job with prompt check in, smiles, clear communication on my service options, estimated costs and the time the vehicle would be done with the required/requeste prompt check in, smiles, clear communication on my service options, estimated costs and the time the vehicle would be done with the required/requested service. That is the service I expect from the dealership! More

Karsen did a great job. She communicated clearly and assisted with any follow up questions. She communicated clearly and assisted with any follow up questions. More

Jaz was a pleasure to work with. She kept me up to date on the progress of my vehicle, and got me out of there in record time. She kept me up to date on the progress of my vehicle, and got me out of there in record time. More

Jalen was very personable and seemed anxious to answer any questions I had and he followed up with any inquiry and was attentive to details. He’s learning a new job and will do well with proper guidance… any questions I had and he followed up with any inquiry and was attentive to details. He’s learning a new job and will do well with proper guidance… Toyota Mgmt should proud to have Jalen in a customer service position… do what you can to train him and keep him! More

Good customer service! They had had free coffee but were out of snacks! It’s OK, I lived without them! They had had free coffee but were out of snacks! It’s OK, I lived without them! More

It should NEVER take 5 hours for an oil change. It shouldn't even take an hour to get an oil change! My recent experience was horrible!!! However, Ms. Jasmine was awesome!!! It shouldn't even take an hour to get an oil change! My recent experience was horrible!!! However, Ms. Jasmine was awesome!!! More