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Toyota of Murfreesboro
Murfreesboro, TN
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 323 reviews
January 10, 2020
They did a great job getting me and out of my service on my vehicle. Justin Greenhut- the service advisor- kept me informed of my vehicle the whole time ! I plan to return for any future service I mite need my vehicle. Justin Greenhut- the service advisor- kept me informed of my vehicle the whole time ! I plan to return for any future service I mite need. Great Job Service Department A- Plus Service On my RAV4! More
by Momdad8777
Employees Worked With
Justin Greenhut
January 09, 2020
The service was good & the staff was very pleasant & courteous + wait time was excellent. I really do not know what else I should say was there for a 6,000 + rotate tires, check fluids, etc. courteous + wait time was excellent. I really do not know what else I should say was there for a 6,000 + rotate tires, check fluids, etc. More
by Jbd106456
Employees Worked With
Justin Greenhut
December 17, 2019
Great service department I brought our 2007 Toyota Sienna for multiple repairs. It had engine light miss firings, VSC, and Track light codes. I also had them check the oil lea I brought our 2007 Toyota Sienna for multiple repairs. It had engine light miss firings, VSC, and Track light codes. I also had them check the oil leaks and front left CV Alex. It would require pulling the engine. The van had 298,00 miles but the engine was still in good condition. They worked on it for about a week. Furnished us with a rental during the repairs. They went beyond and above great customer service and repair. Clark and the mechanic were absolutely the best. I have worked on car repairs for over 40 years. I believe the van will last another 200,000 miles. If you take your vehicle to them for service you will be very happy. I also anyone should buy their next car or suv from Toyota. What a great place to do business. More
by Mazda2006
Employees Worked With
Clark Roberts and the mechanic
December 16, 2019
Fast friendly service and great staff was done ahead of appointment time. Dealership was clean and service was fast and friendly will come back again appointment time. Dealership was clean and service was fast and friendly will come back again More
by scroberts
Employees Worked With
Clark Roberts
December 11, 2019
Andrew Bartlett is and exceptional good service adviser. He should be service manager. He is that good. And a very knowledgeable guy. Keep up the good work Mr. Barlett. He should be service manager. He is that good. And a very knowledgeable guy. Keep up the good work Mr. Barlett. More
by Wbishop48
Employees Worked With
Andrew Bartlett
December 11, 2019
We was only looking at vehicles and ended up trading our vehicle and buying a new Tacoma. Salesman ‘Z’ offered us beverages several times during our visit, vehicle and buying a new Tacoma. Salesman ‘Z’ offered us beverages several times during our visit, More
by JorgeR.
Employees Worked With
Azeem “Z” Khan
December 06, 2019
Staff has always been friendly and helpful. I chose to buy a vehicle from this dealership instead of the one in my town because of the way I was treated. It takes a little longer for me to travel there f buy a vehicle from this dealership instead of the one in my town because of the way I was treated. It takes a little longer for me to travel there for service, but the experience is worth it. More
by DLC
Employees Worked With
John Emerson, Various others last 3 years
December 06, 2019
Matt was the best sales professional i have ever had, i highly recommend this professional sales person to everyone who wants to buy a vehicle, the entire dealership not only is the nicest dealership i hav highly recommend this professional sales person to everyone who wants to buy a vehicle, the entire dealership not only is the nicest dealership i have ever been in, the entire staff was the bedt. Made purchase as smoothly and left knowing i made a great purchase. Thanks to Ashley also, she was awesome. More
by J Wilson
Employees Worked With
Matt,Ashley
November 06, 2019
Great experience I had new brake pads and the discs turned, oil change, tires rotated and a new battery installed and the front lights replaced due to scratches on the I had new brake pads and the discs turned, oil change, tires rotated and a new battery installed and the front lights replaced due to scratches on the outer lens. I dropped the Tundra off in the morning and by 3:00 it was done. The service department even washed the truck without my asking and did not charge for it. The service department always does a good job and I trust them. More
by Rzrbrn
Employees Worked With
Taylor
November 03, 2019
I went to Toyota of Murfreesboro with an appointment on a Saturday morning. All I needed was a software update for my Entune to try to solve connectivity issues. I got there and didn’t know where to go so I Saturday morning. All I needed was a software update for my Entune to try to solve connectivity issues. I got there and didn’t know where to go so I parked and went into ask. No one even acknowledged me. I found a cashier counter and asked about the appointment. They told me to get my car in line in the service area. I was directed into the garage and parked and waited about 10 minutes until an associate gets in the truck parked I front of me and proceeds to back up almost into me until I laid on my horn to get his attention. I got no apology from him, only an eye roll. I was then approached by another associate at my window who started my ticket, was reluctant to do so, he did apologize and said the service would be comped. He said the time would be about 1 hour, I re wives a text when the ticket was entered that said if I had questions to just text that number, I did after over an hour and a half. I waited another 45 minutes and went to ask about the time. I was then told it was being washed and would be ready. The “car wash” was a hose off. I will not go back there. Did not feel valued as a customer I would rather drive the extra miles to another dealer next time. More
by Momof4
Employees Worked With
Deandre
