Toyota of Nashua

Jason was friendly, helpful and patient as we decided between 2 models we drove. Atmosphere of dealership and everyone working there was friendly not only to us but to each other, that was a plus. Whe between 2 models we drove. Atmosphere of dealership and everyone working there was friendly not only to us but to each other, that was a plus. When I returned to pick up my car, Jason seemed more excited about the car than I did (alot going on in life, and the car was more of my husbands idea, than mine) but his upbeat attidute quickly rubbed off on me. He showed me around the parts and service area, and introduced me to the guys working there, that was different. Even after my purchase, I called to ask about something, he got back to me within an hour or so. Today, I called to ask another question, he wasn't in, but Jack took my call and answered my question. We have bought a couple of trucks in the past at Toyota of Nashua, and will go there to buy in the future, right now I love my car! More

Toyota of Nashua beat by far, the many Dealerships I contacted both in person and by phone in all phases regarding the purchase of my new 4 Runner-Price,Their relentless pursuit of the exact vehicle I w contacted both in person and by phone in all phases regarding the purchase of my new 4 Runner-Price,Their relentless pursuit of the exact vehicle I wanted, and their incredible response to my every phone call,Thanks so much to Heather,Chris and Frank,A POWERHOUSE TEAM AT TOYOTA OF NASHUA! Thanks Again ,Jonathan Sabo,Retired Union Mason More

I purchased a used Subaru 03 Forrester in November of 2009. I appreciate when I was purchasing the vehicle that everything was explained to me regarding price and what my payments would be as well as an 2009. I appreciate when I was purchasing the vehicle that everything was explained to me regarding price and what my payments would be as well as any extended warranties or maintainance plan options for used vehicles not only by the sales person but also by the sales manager Jack Burke himself. This is the third car I've purchased from Toyota of Nashua and have been more than sattisfied every time. I have and will continue to refer friends and family to this reputable dealership. Thanks again for having such a knowledgeable sales staff and managers. This is a dealership you can trust! More

we were given a price for a new venza and had a computer printout of the financing and was very happy with everything. the salesman turned out to be our neighbor and we were very comfortable with him. we t printout of the financing and was very happy with everything. the salesman turned out to be our neighbor and we were very comfortable with him. we told him we were there three years ago and the salesman was very arogant so we left and bought an infinity. four days later they located our color and we were on our way to nashua toyota with a bank check for $2,000. and dennis gets a call from chris prescott that there is a problem we'll talk about it when we get there. we get there and find out they made a mistake by $300. a month. they are sorry but instead of $279. a month it's $525. and jack burke feels so bad he is making chris do the dirty work and never comes out to apologizes. we said we couldn't aford this and it was tuff this was it or nothing. i have since spoke to another person who said they pulled this on him. i don;t need this crap in my life. i just want to buy a nice car from nice people. not people like you. More

Toyota of Nashua suprised me with the quality of service. Friendly staff and willingness to work with me to fit my prefrences. They really deliver on a great experience. I should know. I'm in the waiting roo Friendly staff and willingness to work with me to fit my prefrences. They really deliver on a great experience. I should know. I'm in the waiting room right now. As for Chris Prescott. He went out of his way. On his day off no less to get me seated in the car I wanted. I didn't have to compromise and that's the definition of great service and great salesmanship. Thanks Chris and thanks Toyota of Nashua. You just nabbed another loyal customer. More

Bought a used Maxima from them.. Didnt want to spend alot of money but wanted to make sure that the car we were purchasing would pass inspection.. I was told the car was "as is" and I was getting a good deal of money but wanted to make sure that the car we were purchasing would pass inspection.. I was told the car was "as is" and I was getting a good deal so take it or leave it.. I told Abdel, why would I buy a car that was a great deal that wouldnt pass inspection and needed work? He was not friendly to the point of being rude... Needless to say the car did NOT pass inspection.. Shocker ha... I called the next day and he said I told you it was as is.. I will be bringing this car back as soon as possible for a full refund of my money and will NEVER do business with them again.. I will NEVER refer anyone or have a good word to say about them.. It is so typical, when we hadnt made the deal they were so accomodating, as soon as they got our money we were non existant.. More

I went there with my dad on a friday night. I said to our salesman that we were browsing and that was going to be "no sale" that night. He was extemely nice to my dad who had nothing to do with my decis our salesman that we were browsing and that was going to be "no sale" that night. He was extemely nice to my dad who had nothing to do with my decision and was there just for size. We were trying to narrow down our search for the next day, Saturday, when my husband was going to be making the final decision since he was going to be the one driving this car. I brought my husband back on Saturday around 2, Kevin MacNamara met us, and he did everything right. We had then continued to shop at other dealerships. We came back to toyota of Nashua with intent to buy if they could meet our needs. They met our needs!! Price, attention, and product! Eventually, we get to the point where we are meeting the Sales manager, Robert Marcoux. Well, he made a normally stressful situation extremely enjoyable! This guy was so down to earth, real and we actually left there feeling GOOD about our purchase and as funny as it sounds...wanting to hang out with them!! We will absolutely, if possible do all our business with Robert Marcoux and Toyota of Nashua. We will reccomnend them to all our friends. Although Robert Marcoux closed the deal...Kevin Mac started it!! Way to go Toyota of Nashua and we WILL BE BACK!!!!!! Oh and one more detail...even after they had sold us the car..they continued to sell us the car..paying the same amount of attention to us after the deal was done...oh and did I mention it was two hours after they had closed and never once did they make us feel like we were holding them up!!! Just Awesome.... More

We went into the dealership because we owned a Matrix but it just wasn't big enough. We had a RAV-4 in mind walking into the dealership. While looking around, we saw a few sales people, approached by two- ap it just wasn't big enough. We had a RAV-4 in mind walking into the dealership. While looking around, we saw a few sales people, approached by two- apparently they didn't want to hear "we're just looking" and they kept walking; nice because these guys looked like the typical salesmen and I personally didn't want to deal with them. A few minutes later Kay shows up smiling and friendly. My Dad was with us and he is NOT an easy customer; but she stayed with us and was patient as we perused the RAVs. We spoke to Tony who I thought was the typical "let me sell you something you really don't need" guy (BAD experience with this kind of guy in IRA of Manchester) but he ended up not only having a sense of humor but got us to buy a LoJack. I have to mention...at one point Kay got up to get some paperwork, another salesperson came over and sat at her desk looking for something. Although we were already there, he just said a quick "how ya doin" and then ignored us! Seriously, like we weren't even there! I was thinking “who the hell is THIS guy”? Another note, we took a walk outside (we were there for 3 hours collectively) and were approached by 3 salesmen. Once we said we were helped- we were snubbed, seriously- they made us feel like crap. My Mom was also with us, and I really wanted to punch the guy who made my Mom feel bad! Although Tony was a good guy; if it wasn't for Kay, we would NOT have bought our vehicle that day. This is my 3rd bad experience with salespeople at Toyota of Nashua- I have also had bad experiences with the service desk guys in the past. We (my family) have bought 7 Toyotas through the years though Toyota of Nashua. Love the cars, so I'm willing to look past those other salespeople this time; but those salespeople (besides Kay) have got a lot to learn about CUSTOMER service! More

Toyota of Nashua has always helped me with service, parts and purchase of one new and one used car.....although they are not perfect, when things don't go great....... (which has been rare) , they have alwa and purchase of one new and one used car.....although they are not perfect, when things don't go great....... (which has been rare) , they have always been there to correct anything, you just have to make them aware of your concerns....this is a dealer that has seen me though the fog of repairs, parts and sales like no other I have been to and trust me, I've been EVERYWHERE.... ...................................... More

I bought a 2010 Toyota RAV-4 on my birthday, March 5th. When I first woke up that a.m. I knew what my day would be like and quite frankly got a pit in my stomach thinking I was going to have to barter back When I first woke up that a.m. I knew what my day would be like and quite frankly got a pit in my stomach thinking I was going to have to barter back and forth all day. I was not looking forward to the endeavor ahead of me but knew I needed a new car. I was at the Toyota, Nashua dealership by 10:30 am. I was walking in thinking "just jump into it and see what happens". I was immediately greeted by Ben LeBlanc. A very nice eye to eye contact with a sincere good morning. Not too pushy, etc. He introduced himself and he listened to every word "exactly"... I wanted to see 2 Rav4's one basic and one limited. Within 10 minutes he had the basic pulled up and ready to go and once I was done with that one, he immediately had me in the Limited just like I wanted. He didn't try to cut any corners for himself, he didn't try to push me into one or the other which because of this he still had my attention. Within less than an hour I was asking where do I signed. I was so pleasantly surprised at the price of the vehicle and the trade in offer. I was not insulted by there offers, I was not pushed or brainwashed one way or another. I have a dealership one mile away from my home address and I have walked away 3 times. How is it that Toyota, Nashua was able to keep my attention and within an hour have me in the car I wanted, in the price range I wanted and on top of all that feeling of being very happy and very "comfortable" with my decision - hello am I dreaming!!!!. I couldn't believe that I was having such a pleasant experience. I was convinced that something was coming around the corner but it never did. Ben stayed with me to assure every additional step I took and answered every question I had in a very non-intimidating manner which was exactly what I was looking for. I was then introduced to Jerry Gannon, the finance manager and again the process was short and sweet and no feeling of being pushed into anything. I came to work this morning and I have already told 20 people I work with my pleasant experience and how impressed I was. A good thing always goes a long way and your dealership and the attitude they offer to people is "exactly" how to sell cars in such a tough economy. Kudos to Ben Leblanc!!! Ben don't change your great selling tactics - you're on to something for sure. I willl share your name and the name of Toyota, Nashua to many and for many months to come. I hope to send customers your way as I would like others to experience my "pleasant", relaxing and comfortable experience!!!! I am still very happy and I have no regrets. The Rav4 is exactly, exactly what I wanted, color, bells and whistles which doesn't always happen when purchasing a vehicle. More