Toyota of Nashua

Very easy to deal with and accommodating. We made our selection and they worked with us on our trade-in to get the deal that we thought was fair. The sales team and support staff were friendly and made m selection and they worked with us on our trade-in to get the deal that we thought was fair. The sales team and support staff were friendly and made my wife and I feel comfortable throughout the sales process. More

These two men went above and beyond anything I have experienced at other dealers. They were friendly, helpful and willing to do whatever was necessary to be sure that I was satisfied and comfortable experienced at other dealers. They were friendly, helpful and willing to do whatever was necessary to be sure that I was satisfied and comfortable with my new purchase. The next time some asks me where to look for a car, I will be sure to suggest Toyota of Nashua. More

This is possibly the best experience that my husband and I have ever had! I filled out a request online for trade in value on my vehicle and within minutes a woman named Kay had sent me an email letting me I have ever had! I filled out a request online for trade in value on my vehicle and within minutes a woman named Kay had sent me an email letting me know she would be touching base with me. I got a call that evening with a name of a salesperson- Kevin Flynn and she said to stop by anytime to see him. Kevin followed up with a phone call, and I was on my way that same evening! Kevin had the make and model ready for my husband and I to test drive! We loved the car, but were concerned about the sticker price, and mileage on the car- (mostly because I owed on my other car and had to roll a portion of the loan over) They worked to get my payments lower by negotiating the price as well as providing my top dollar for my trade in! We were there until 11:30pm- and the entire department was still there willing to work with us to get the car out that night! WOW! Talk about service! There was a minor problem that surfaced with the car, and Toyota took the car in fixed the issue! We also noticed two small issues on the car that we wanted taken care of- (this is a used car so some things are bound to need a little cosmetic surgery) and guess what? THEY ARE FIXING THEM- The Sales manager also stayed with Kevin until we rode off with the new car, he came out and talked to me about concerns, and what he could do to make me feel comfortable with the purchase-WE HAD ZERO PRESSURE!! He addressed every need and worked exceptionally hard to get me a great trade in value! Kevin, took the time to set up blue tooth, review features of the vehicle, and follow up after the long weekend to see how things were going. Kevin even met me at the service department when i went to get it inspected and to address the small issue (which by the way there was no way of the sales persons knowing of until I brought it to their attention) He offered his cell phone number if I ran into anything else- as he was heading on vacation! (WHO DOES THAT??) There was only ONE time that I didn't feel valued- and that was when another sales manager wouldn't assist us with some of the two small interior issues.....I can't knock them down for it though, as that particular Sales manager didn't know us or our situation. He should have come out and talked to me rather than telling service what they would cover and not cover. My mother in law, father in law, have always purchased from Toyota of Nashua- its not wonder why! I don't think we will ever go anywhere else. At the very least, if you get the chance, work with both Kevin and Robert- both exceptional people- AND KUDOS to Kay for being so friendly and making my first interaction feel so personal- No pressure sale, friendly service, willing to make sure you make the right choice- This is the place to go! Two last notes, the times that I called Kevin and Robert I never got a voice mail, That is HUGE to me, also Robert emailed me back within seconds each time I reached out. This is also the Toyota dealer that offered to stay open 24 hours when the recall issue came up earlier this year- I remembered hearing that on the radio- and they were already top notch in my book for that alone- GOOD LUCK! And again, make sure you work with Kevin and that Roberts on duty! Heather & Loren Knight More

I gave an excellent review!! The level of service was above and beyond. My only problem was my key less entry remote was not programmed to my highlander. So I had to drive back to Toyota and get my remot above and beyond. My only problem was my key less entry remote was not programmed to my highlander. So I had to drive back to Toyota and get my remote programmed correctly! I would most definitely! More

Jason was friendly, helpful and patient as we decided between 2 models we drove. Atmosphere of dealership and everyone working there was friendly not only to us but to each other, that was a plus. Whe between 2 models we drove. Atmosphere of dealership and everyone working there was friendly not only to us but to each other, that was a plus. When I returned to pick up my car, Jason seemed more excited about the car than I did (alot going on in life, and the car was more of my husbands idea, than mine) but his upbeat attidute quickly rubbed off on me. He showed me around the parts and service area, and introduced me to the guys working there, that was different. Even after my purchase, I called to ask about something, he got back to me within an hour or so. Today, I called to ask another question, he wasn't in, but Jack took my call and answered my question. We have bought a couple of trucks in the past at Toyota of Nashua, and will go there to buy in the future, right now I love my car! More

Toyota of Nashua beat by far, the many Dealerships I contacted both in person and by phone in all phases regarding the purchase of my new 4 Runner-Price,Their relentless pursuit of the exact vehicle I w contacted both in person and by phone in all phases regarding the purchase of my new 4 Runner-Price,Their relentless pursuit of the exact vehicle I wanted, and their incredible response to my every phone call,Thanks so much to Heather,Chris and Frank,A POWERHOUSE TEAM AT TOYOTA OF NASHUA! Thanks Again ,Jonathan Sabo,Retired Union Mason More

I purchased a used Subaru 03 Forrester in November of 2009. I appreciate when I was purchasing the vehicle that everything was explained to me regarding price and what my payments would be as well as an 2009. I appreciate when I was purchasing the vehicle that everything was explained to me regarding price and what my payments would be as well as any extended warranties or maintainance plan options for used vehicles not only by the sales person but also by the sales manager Jack Burke himself. This is the third car I've purchased from Toyota of Nashua and have been more than sattisfied every time. I have and will continue to refer friends and family to this reputable dealership. Thanks again for having such a knowledgeable sales staff and managers. This is a dealership you can trust! More

we were given a price for a new venza and had a computer printout of the financing and was very happy with everything. the salesman turned out to be our neighbor and we were very comfortable with him. we t printout of the financing and was very happy with everything. the salesman turned out to be our neighbor and we were very comfortable with him. we told him we were there three years ago and the salesman was very arogant so we left and bought an infinity. four days later they located our color and we were on our way to nashua toyota with a bank check for $2,000. and dennis gets a call from chris prescott that there is a problem we'll talk about it when we get there. we get there and find out they made a mistake by $300. a month. they are sorry but instead of $279. a month it's $525. and jack burke feels so bad he is making chris do the dirty work and never comes out to apologizes. we said we couldn't aford this and it was tuff this was it or nothing. i have since spoke to another person who said they pulled this on him. i don;t need this crap in my life. i just want to buy a nice car from nice people. not people like you. More

Toyota of Nashua suprised me with the quality of service. Friendly staff and willingness to work with me to fit my prefrences. They really deliver on a great experience. I should know. I'm in the waiting roo Friendly staff and willingness to work with me to fit my prefrences. They really deliver on a great experience. I should know. I'm in the waiting room right now. As for Chris Prescott. He went out of his way. On his day off no less to get me seated in the car I wanted. I didn't have to compromise and that's the definition of great service and great salesmanship. Thanks Chris and thanks Toyota of Nashua. You just nabbed another loyal customer. More

Bought a used Maxima from them.. Didnt want to spend alot of money but wanted to make sure that the car we were purchasing would pass inspection.. I was told the car was "as is" and I was getting a good deal of money but wanted to make sure that the car we were purchasing would pass inspection.. I was told the car was "as is" and I was getting a good deal so take it or leave it.. I told Abdel, why would I buy a car that was a great deal that wouldnt pass inspection and needed work? He was not friendly to the point of being rude... Needless to say the car did NOT pass inspection.. Shocker ha... I called the next day and he said I told you it was as is.. I will be bringing this car back as soon as possible for a full refund of my money and will NEVER do business with them again.. I will NEVER refer anyone or have a good word to say about them.. It is so typical, when we hadnt made the deal they were so accomodating, as soon as they got our money we were non existant.. More