Toyota of Nashua

EASY SALE Have been looking for a new highlander since early december.Went on nashua of toyota website and found the vehicle we liked. Contacted Emily by email Have been looking for a new highlander since early december.Went on nashua of toyota website and found the vehicle we liked. Contacted Emily by email ,made an offer and the deal was done in fifteen minutes! Went to the dealership the same day to finalize the paperwork.There we dealt with Alice Jovel from the sales dept.Alice did an excellent job closing the deal and walking us thru our new highlander. Again, Thank you Emily and Alice for making this purchase simple and easy. George Rowe More

outstanding service i have never bought a Toyota but I have heard great feedback on the Toyota and decided to lease for the first time. I received excellent service, eve i have never bought a Toyota but I have heard great feedback on the Toyota and decided to lease for the first time. I received excellent service, every thing was explained to meet regarding all of the paperwork and then taking the Rav 4 for a test drive and being explained all the bells and whistles. Several told me that they love their toyota More

They do not keep their word Long story short. I went there to trade in my car for a 2012 Prius and I talked to Ron from Toyota of Nashua, he was actually very helpful through the Long story short. I went there to trade in my car for a 2012 Prius and I talked to Ron from Toyota of Nashua, he was actually very helpful through the process but when he delivered the car to me there was only 1 key and he promised that he would mail the 2nd key to me. I called several times and was given the run around. Then he stopped answering my phone calls. I went to a Toyota near me and was quoted about $500 for another key, I can't afford that. I think its very disrespectful to tell a customer you are going to do something and then don't. I wouldn't recommend this place to anyone, because they do not keep their word. BUYER BEWARE! More

Excellent We were treated fairly right from start by Mark offering the best trade-in value for my truck. I had visited 2 other dealerships looking at their inv We were treated fairly right from start by Mark offering the best trade-in value for my truck. I had visited 2 other dealerships looking at their inventory before returning to them. The issues I had with my newly purchased truck were immediately dealt with in a friendly and understanding manner by Jerry Gannon to my satisfaction ie: scratches on interior panels and exterior paint. This is the second truck I have bought form Toyota of Nashua and will definitely go there for my third. More

Worst Experience with a Manager at a Dealership EVER I had been in the market for a car for over a year. I know what I wanted, needed, and I know my budget. I did my research on what was the best car for I had been in the market for a car for over a year. I know what I wanted, needed, and I know my budget. I did my research on what was the best car for my budget and traveling needs. I also had a trade that I knew what I should be expecting to get for it. I went in the morning and dealt with a manager named Mark who was awesome and a sales man named Anthony who was helpful. At the time I did not have my vehicle for them to look at and let them know I would be back later in the day. I went back with my vehicle that evening. Anthony was no longer at work, but came back to help me. This I thought was amazing service. I then had to deal with a different manager, who I do not even know his name. I do not know his name because he did not take a second to introduce himself to my father or myself. He treated me as if I was just a number and more of a bother than anything. He has ZERO people skills. I was completely taken back by his lack of care for customer service and manners. When dealing with my trade he low balled me significantly. I was receiving offers that were 3-4,000 dollars higher then what he offered. He then went on to LIE and state that my car's engine was smoking.At this point my father and I walked out. Earlier that day I actually had my car in the shop getting all checked and cleared by my mechanic so that it was ready for a trade. My car was cleared with no concerning problems. This manager just kept rambling about things that were not accurate not just in regards to my car but also in prices for the vehicle I was interested in and for mine. When he spoke he spoke in a condescending tone with a lot of attitude in his voice. I was completely appalled by this behavior. I took my business else where and I am more than happy with the respect and friendliness I was treated with at the other dealership and I love my new car! I was told to not go to Toyota of Nashua and I am sorry that I did not listen to my friends. I will NEVER be back. More

Outstanding Service Vicky Back and Tammy Costigan were extremely professional and very competent during my recent transmission repair. It was a pleasure to meet and work Vicky Back and Tammy Costigan were extremely professional and very competent during my recent transmission repair. It was a pleasure to meet and work with them both. I would recommend them and Toyota of Nashua Service department to anyone. More

Poor communications Purchased 3 cars totaling over $140,000.00 in the past 4 months and they will not return my phone calls about an issue I am having. I feel I have spok Purchased 3 cars totaling over $140,000.00 in the past 4 months and they will not return my phone calls about an issue I am having. I feel I have spoken to everyone even the General Manager Bob Draper, and still have not received a phone call back. I quess the next thing is to get in touch with the owner...Good luck and "Buyer beware" More

Excellent custmer service. I just recently took my mother to Toyota of Nashua in search for a used car. Our experience was outstanding and we were very happy with the 2012 Toy I just recently took my mother to Toyota of Nashua in search for a used car. Our experience was outstanding and we were very happy with the 2012 Toyota Corolla she ended up with. The Sales manager Jerry Gannon went above and beyond to assist my mom in finding both the right car for the right price. The sales associate, (Quincy) was also very helpful and knowledgeable. I would recommend anyone to Toyota of Nashua in the future. Go see Jerry or Quincy to get the ball rolling in the right direction! More

The Best Toyota Dealership! Our experience buying a car at Toyota of Nashua with Marc Renaud was excellent. The entire process was seamless. Before going to Toyota of Nashua, w Our experience buying a car at Toyota of Nashua with Marc Renaud was excellent. The entire process was seamless. Before going to Toyota of Nashua, we had horrible experiences at two other Toyota Dealerships. Thank you Toyota of Nashua! More

Heather be thy name Few months back, I contacted Internet Agent Heather Guillen, as to a Certified 2013 Toyota 4runner Trail Edition. Sadly, this rare vehicle was sold up Few months back, I contacted Internet Agent Heather Guillen, as to a Certified 2013 Toyota 4runner Trail Edition. Sadly, this rare vehicle was sold upon my discovery. However, Heather continued to reach out to me, searching for another vehicle of the like. As it turned out, I placed a deposit and had an appointment with Boch Toyota, which was the same distance, but South. Boch's 4Runner was damaged, and they refused to correct, and when I now decided a new vehicle at four to five thousand dollars more, with it's model updates, leather seats and better warranty would be more suitable, Boch again refused to deal at or below invoice. Boch's manager stated "why would I sell to you, as you are not in my demographic". Shortly thereafter, I secured an invoice price with Ira Toyota, but Heather now emailed me again, asking how my search went. While in the Ira lot, Heather stated she would sell me a 2015 4Runner TEP for $1200 under invoice. Ira wanted to now match, however I stated, "If everyone used other dealerships quotes as leverage, then no one would ever offer a good price". I then drove to Nashua, met with a nice Salesman, Paul Smith, and secured a great finance rate for six years with Jose Ferreiras. The only issue was that of the extra running around I had to do to register this m/v in Mass. But all and all, I would recommend Nashua Toyota with Heather and Paul at the helm any day over Boch in Norwood. More