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Toyota of New Bern

New Bern, NC

4.8
317 Reviews

5010 U.S. 70

New Bern, NC

28560

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317 Reviews of Toyota of New Bern

July 31, 2025

The reason why I use toyota of new Bern is your two tec supervisors ,Amber Frazie and Rob Briggs. They get me in on time and keep me posted on the work on my vehicle they are both assets to your dealership More

by william moller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Briggs and Amber Frazie
Jul 31, 2025 -

Toyota of New Bern responded

William, thank you for sharing your feedback about Amber and Rob! We will pass along your kind words. See you again next time at Toyota of New Bern!

July 28, 2025

Brought my Corolla in for some routine service last week. Scott Tusing had me in and out in record time. He was super friendly! This is a well-run dealership. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Tusing
Jul 29, 2025 -

Toyota of New Bern responded

Bill, we're glad to hear Scott provided such efficient and friendly service. Thank you for choosing Toyota of New Bern!

July 26, 2025

Have dealt with this dealership for over 20+years and have no complaints. Everyone treats their customers with respect and I have had no complaints about the work they do. More

by Lady E J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Jul 29, 2025 -

Toyota of New Bern responded

Thank you for your 20 years of loyalty! We are proud to have you as a customer, and we hope to continue our relationship for many more years. - Toyota of New Bern

July 25, 2025

The repair took longer than expected because delivery of a part was delayed, but they fixed a previous mistake without charging us for the repairs. More

by tcrimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 29, 2025 -

Toyota of New Bern responded

Thank you for sharing your feedback with us! We apologize for the delay, but we're glad we could resolve the previous issue at no cost to you. We look forward to serving you again and thanks for choosing Toyota of New Bern! Safe travels!

July 23, 2025

Great experience with Dan and the service team today. They got me in and out quickly. More

by pprescottjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan xxxxx
Jul 24, 2025 -

Toyota of New Bern responded

Dan and the team at Toyota of New Bern loves seeing great reviews! Thank you!

July 18, 2025

As I said before, a great dealership. I found everyone polite, courteous and professional. Most likely making a return. More

by tdornjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles
Jul 21, 2025 -

Toyota of New Bern responded

Thank you for your continued business and confidence in our Toyota of New Bern team!

July 18, 2025

Friendly, knowledgeable folks that went out of their way to satisfy us. We found the car we wanted with the exact options we were looking for. Every thing was set up and the operation of all features explai More

by lvwrt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Jul 21, 2025 -

Toyota of New Bern responded

Thank you for sharing your 5-star review of Michael and the team! We enjoyed working with you at Toyota of New Bern and hope to see you again.

July 11, 2025

They were good about selling me a car . not so sure how it’s going to be after the fact. time will tell. More

by vickyann625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Alexandra
Jul 11, 2025 -

Toyota of New Bern responded

Thank you for choosing Toyota of New Bern. We are grateful for your business and we will do our best to ensure that you have a positive experience with our team going forward. Have a wonderful day!

July 11, 2025

The people at Toyota of New Bern are extremely friendly and do a great job at giving their customers great service! Alex Barletta in particular was wonderful! More

by Happyarewe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Barletta
Jul 14, 2025 -

Toyota of New Bern responded

We're delighted that Alex and the team took such great care of you! Thank you for choosing Toyota of New Bern and for sharing your support.

July 09, 2025

Went out of their way to accommodate me and deliver excellent results! Thanks to Scott for going above and beyond. More

by icwdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 10, 2025 -

Toyota of New Bern responded

Your praise is music to my ears! Thank you for choosing Toyota of New Bern and for highlighting Scott's service.

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