Toyota of New Bern

Zoe, my salesperson, was excellent to deal with. No pressure from her, was very knowledgeable about vehicle and pleasant personality! Once purchased, spent time helping me to set up programs and m No pressure from her, was very knowledgeable about vehicle and pleasant personality! Once purchased, spent time helping me to set up programs and made sure I was able to understand. Think Toyota of New Bern is very fortunate to have her representing them! Nathan was pleasant to deal with in financing. More

Toyota of Newbern is my go to for service. They are honest and do their best to do highly quality work. Heather, the service representative is absolutely great at her job. She is knowledgeabl They are honest and do their best to do highly quality work. Heather, the service representative is absolutely great at her job. She is knowledgeable, genuine and it shows. A pleasure to deal with. More

Heather was very professional and kept me informed about my vehicle. She also made sure we were able to receive shuttle service my vehicle. She also made sure we were able to receive shuttle service More

Married early and was promptly greeted in service by Amber. I was in for a recall. The service was surprisingly quick. I love Toyota service department. Amber. I was in for a recall. The service was surprisingly quick. I love Toyota service department. More

Showroom is very clean and spacious. Employees are friendly. Matt Feeney is knowledgeable about the vehicle in which i was interested. Employees are friendly. Matt Feeney is knowledgeable about the vehicle in which i was interested. More

Very easy to schedule service. Staff was efficient and polite. Work was completed in a timely manner. Staff was efficient and polite. Work was completed in a timely manner. More

Wonderful experience, genuine caring people, very clean. This was my first service on my truck, it was done fast. Mike my service contact was very nice, friendly. This was my first service on my truck, it was done fast. Mike my service contact was very nice, friendly. More

They are friendly, clean and concerned about your needs. The time I was quoted for the service is the amount of time I waited. I appreciate the accuracy. The time I was quoted for the service is the amount of time I waited. I appreciate the accuracy. More

Sam was excellent to deal with at the Toyota dealership. He was knowledgeable and courteous from start to finish. Mike, who sold me the car, always speaks and ask if there are any concerns. He was knowledgeable and courteous from start to finish. Mike, who sold me the car, always speaks and ask if there are any concerns. More

Dealership was good, but I would avoid Scott Tusing if at all possible. I would recommend Amber. Scott never smiled one time. We purchased four Premium Michelin tires, Scott never wrote down, even though we all possible. I would recommend Amber. Scott never smiled one time. We purchased four Premium Michelin tires, Scott never wrote down, even though we mentioned it several times, asking the service personnel to replace the spare tire. Guess what? The spare tire was not replaced. Amber took care of it. I mentioned it to Scott, he acted like he could not be bothered with it. More