My husband and I worked with Stacy, Jimmie, Nathan, and Tim today in the purchase of our Highlander. We found all 4 to be professional, knowledgeable, friendly, and courteous. I started online with Stacy, asked questions online and then we had a phone conversation that got us into the dealership for a test drive with Jimmie, also professional and courteous, who explained the dealership and the purchase process. Nathan helped with our application and general information. Tim got us out the door with financing. All 4 answered questions along the way. And, we were lucky enough to receive a catered barbecue lunch courtesy of the dealership who provided lunch for their excellent staff!