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Toyota of New Bern

New Bern, NC

4.8
358 Reviews
Call Dealership (252) 637-7200
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5010 U.S. 70

New Bern, NC

28560

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358 Reviews of Toyota of New Bern

August 22, 2026

I was able to get an appointment with their service department quickly….upon arrival I was greeted by Sam, who was both friendly and professional. I was able to get in out in less than an hour. More

by Drsbeiern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in the Service department
Report | Print
August 18, 2026

Toyota of New Bern was a great experience. My salesman Michael was great very knowledgeable and easy going. He made buying my new truck very easy.There was never any pressure to buy. I would More

by frankcatanese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Aug 18, 2026 -

Toyota of New Bern responded

Hi Frank! We're happy to hear Michael made your truck-buying experience so smooth and pressure-free. Thank you for recommending Toyota of New Bern, and enjoy your new truck! Safe travels!

July 25, 2026

Quiet clean and peaceful! The service went well with no distractions. The amenities was refreshing More

by canteyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Jul 27, 2026 -

Toyota of New Bern responded

Thanks so much for taking the time to leave Toyota of New Bern a great review!

July 23, 2026

I have owned my Toyota RAV4 for a year and purchased it from Toyota New Bern. It is a wonderful dealership and they have been professional and caring every time I have required a service or assistance. More

by caroline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jul 23, 2026 -

Toyota of New Bern responded

Caroline, thank you for sharing your thoughtful review of our team! We appreciate your business and hope to see you again at Toyota of New Bern. Take care!

July 10, 2026

Heather is always super friendly and professional. She was the one who discovered my radiator issues everyone else would blow off. Thanks heather More

by usmcbrat84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jul 13, 2026 -

Toyota of New Bern responded

We're so glad Heather could assist you so thoroughly! Thank you for choosing Toyota of New Bern and sharing your experience.

July 09, 2026

They are available whenever I need help with the Toyotas. I just don’t like their phone answering system. More

by Clint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barletta
Report | Print
Jul 09, 2026 -

Toyota of New Bern responded

Hi Clint, thank you for your feedback. We're glad our team is always available to assist you at Toyota of New Bern. We'll take note of your comments regarding our phone system for improvement. Safe travels!

July 04, 2026

Had a great experience that was very kind and helpful in everything thanks to all there. More

by Breadnotes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Report | Print
Jul 06, 2026 -

Toyota of New Bern responded

We're grateful to have you as a Toyota of New Bern customer. Thanks for the review!

July 03, 2026

Pleasant,very polite. But I was in and out in record time great people. Waiting space is large and comfortable with coffee available. More

by Art1bycatherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather in service department , Michael Moore
Report | Print
Jul 06, 2026 -

Toyota of New Bern responded

We are happy to hear you had a quick and pleasant experience at Toyota of New Bern! Thank you for the review and for your business, Catherine!

June 27, 2026

Caring, Robert & Michial Moore went out of their way to help my wife and I when we encountered car trouble on vacation.. More

by dbrabrand
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert, team 5, Michael Moore
Report | Print
Jun 29, 2026 -

Toyota of New Bern responded

We're thrilled to hear that Robert and Michael were able to assist you during your vacation at Toyota of New Bern.

June 25, 2026

Amber is the best Service Adviser and made sure I got my Toyota back in time to get to an appointment. Thank you! More

by Raven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Jun 26, 2026 -

Toyota of New Bern responded

We’re proud to have Amber on our team! Thank you for choosing Toyota of New Bern and for sharing your experience with us. Safe travels, Raven!

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