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Toyota of New Bern

New Bern, NC

4.8
348 Reviews

5010 U.S. 70

New Bern, NC

28560

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348 Reviews of Toyota of New Bern

June 22, 2026

Very professional and concerned about the appointment. Real good service attendant she was. Thank you. More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 23, 2026 -

Toyota of New Bern responded

Thank you for the kind words, Terri! We're glad our team provided professional and attentive service. We appreciate your business and look forward to assisting you again at Toyota of New Bern.

June 03, 2026

Sam was very helpful on the questions I had. Oil change and tire rotation were performed in a timely manner. I have had my car serviced here since 2017. Great dealership. More

by joanneboydwest
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 04, 2026 -

Toyota of New Bern responded

Thank you for sharing your experience with Sam and our team, and for being such a loyal customer since 2017. We truly appreciate your business! - The Toyota of New Bern Team

May 29, 2026

Very nice experience. Took my car in right away even though I was a half hour early. Excellent service. Everyone was very polite More

by Cechele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Jones
Jun 01, 2026 -

Toyota of New Bern responded

Hi Cechele, thank you for sharing your experience! We’re happy to hear our team got your car in right away and made sure you were comfortable at Toyota of New Bern. Safe travels ahead!

May 21, 2026

It was a very pleasant experience. Amber in the Service Department was great! Our car was ready as promised. We've had this car approximately 12 months and this was the one year ser More

by Debra and Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
May 22, 2026 -

Toyota of New Bern responded

Debra and Keith, we are so pleased to hear that you had such a positive experience with our Service Department, especially Amber! We appreciate your business and your kind words. We look forward to serving you again at Toyota of New Bern!

May 13, 2026

Robert was very friendly and professional from the start. Kept me informed by text messages about the cars status. More

by SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 13, 2026 -

Toyota of New Bern responded

Hi Sue, thank you for sharing your kind words about Robert! We appreciate your business and hope to see you again at Toyota of New Bern.

May 09, 2026

Always enjoy fast , expert service on all my vehicles . Can’t wait to try the new drive through wheel alignment. More

by Lwynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 11, 2026 -

Toyota of New Bern responded

Thank you for your loyal business and your fantastic review of our Service Team! We look forward to welcoming you back for your next drive-through wheel alignment service. See you then! - The Toyota of New Bern Team

May 01, 2026

What a joy it was to have Mike and the staff come to our aid. We have been looking for a Highlander for over a year. Many dealerships. Thanks to Mike we weren’t able to drive a new Highlander home. We li More

by Bashairfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pedranti
May 04, 2026 -

Toyota of New Bern responded

Thank you for sharing your experience! It's wonderful to hear Mike and our team were able to assist you so well. Congratulations on your new Toyota Highlander and safe travels from Virginia. We truly appreciate your recommendation. It's music to our ears to hear it was a five-star experience for you. See you next time at Toyota of New Bern!

April 30, 2026

Always the best and very helpful good customer service they tell you what you need to do and what you don’t need 😊 More

by Ibrahim.alssoudi29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 30, 2026 -

Toyota of New Bern responded

Ibrahim, we are grateful for your five-star review and for choosing Toyota of New Bern. Our Service Team looks forward to seeing you at your next appointment!

April 13, 2026

I found the dealership to be very personable, informative and professional. The salesman was very knowledgeable and helpful and patient. He gave us facts and we left to think about everything and returned a More

by dktrish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Augsburget
Apr 14, 2026 -

Toyota of New Bern responded

We're ecstatic that you had such a smooth and informative car-buying experience with our team! Thank you from all of us at Toyota of New Bern!

April 11, 2026

I personally have had Toyota of New Bern service my vehicle and I give them 100% of professional work that was performed on my vehicle. I would recommend Toyota of New Bern to everyone for quality serv More

by suozzosandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would say all employees will be good
Apr 13, 2026 -

Toyota of New Bern responded

Your recommendation means so much to all of us at Toyota of New Bern, Sandra! Thank you for putting your trust in our team and making the trip from Greenville. We wish you safe travels ahead!

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