Toyota of New Bern

The price I was quoted for a car I was interested in was listed at a considerable amount Less on the website. When I called to talk with the sales manager about the discrepancy his answer to my question ab listed at a considerable amount Less on the website. When I called to talk with the sales manager about the discrepancy his answer to my question about it was "I don't know." It seemed to me he (the sales manager) wasn't interested in listening to me since I had not actually bought the vehicle, he was talking to people in the background and kept saying "I don't know what to tell you." He did not seem to fazed by me saying he'd lost a customer either. *If* I *had* bought the vehicle and found listed for $2,000 LESS on the site that I was quote (and had agreed to pay) he'd've gotten more than a polite phone call from me. Needless to write, I am not impressed at all. I don't think Toyota is going to be much impressed about this, either. More

I had a very positive experience with Brett Emmers. Brett was professional, knowledgeable, and trustworthy. He exceeded my expectations in every aspect. I would recommend Brett Emmers to anyone. was professional, knowledgeable, and trustworthy. He exceeded my expectations in every aspect. I would recommend Brett Emmers to anyone. More

Over all I was very pleased with the service that was extended to me. I was picked up and taken to the dealership(which I have never heard of being done). The salesman was very pleasant and friendly when extended to me. I was picked up and taken to the dealership(which I have never heard of being done). The salesman was very pleasant and friendly when dealing with me. More

Mr. Beasley is an out standing sales person. I do not believe we would have purchased a car that day if not for his experience and salesmanship. We always would like to get a better price, but he was abl believe we would have purchased a car that day if not for his experience and salesmanship. We always would like to get a better price, but he was able to put us in the car we wanted at a price we could do. More

This is my 4th car purchased from this dealer. They are very friendly and will work with you to arrive at a fair price.Their allowance for a trade in is outstanding. In particular, the salesman,Paul Stokes very friendly and will work with you to arrive at a fair price.Their allowance for a trade in is outstanding. In particular, the salesman,Paul Stokes is an honest person and appears to really enjoy his work. He does not pressure you and always gives you as much time as you need. More

i found the sales team and finance department to be very friendly and they worked hard to meet the payment amount that I could afford. The dealership is always spotless and they try hard to accomadate you i friendly and they worked hard to meet the payment amount that I could afford. The dealership is always spotless and they try hard to accomadate you in any way they can. This is my 2nd car that I have bought from them and my son has also bought a vehicle there. More

Great experience. Paul is a great guy and a pleasure to work with. I would highly recommend New Bern Toyota. Overall I am highly satisfied. work with. I would highly recommend New Bern Toyota. Overall I am highly satisfied. More

I originally came to Toyota of New Bern for service, and after having a conversation with Michael Moore in the waiting room, I knew that if I came back for anything else, I would contact him. Although he w after having a conversation with Michael Moore in the waiting room, I knew that if I came back for anything else, I would contact him. Although he was not part of the service situation, which was excellent for my Scion, he represented Toyota of New Bern and Toyota with the best of service. His ability to talk about his product generated a sense of loyalty to him and his product that caused me to visit again for a lease of a RAV4. What more can I say, he made the sale! Would I come back? The answer is definitely yes. More

Paul was very helpful and knowledgeable while road testing and efficient with paper work so we were able drive our new vehicle home that day. testing and efficient with paper work so we were able drive our new vehicle home that day. More

Toyota of New Bern was flawless to work with. I had planned on buying in early May, so I visited the dealership in late March to see what model of Tacoma I wanted. After I decided on which model I wan planned on buying in early May, so I visited the dealership in late March to see what model of Tacoma I wanted. After I decided on which model I wanted I just had to wait. In late April I contacted Gray Beasley and told him what I wanted. He was straight forward and didn't mess around. It just so happened that a model very close to what I wanted was on the lot. I made an appointment with him and went back to the dealership on May 2nd. Upon my arrival I was given a very friendly greeting and had some coffee, then Gray came out to speak with me. He and Bob showed me the truck and Bob took me on a test drive. I knew I wanted the truck after driving about 100 yards. After the test drive and the estimate on my trade in, the process was smooth as could be. There was no haggling as the sales price I was given on the truck was way below what I expected to pay. Bob made the whole process fly by and then handed me over to Jason to finish off the paperwork. Jason was very polite and professional, especially in explaining the extended warranty to me. The extended warranty is an awesome value and lasts a lot longer than I thought it would. I had my truck for 14 years and I have never bought a brand new vehicle. I am very happy that I chose Toyota of New Bern to purchase my first brand new truck. They treated me like I was family and I appreciate that very much. I will definitely recommend Toyota of New Bern to anyone. When it comes time, I will definitely purchase from them again. More