Toyota of New Bern
New Bern, NC
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342 Reviews of Toyota of New Bern
What a joy it was to have Mike and the staff come to our aid. We have been looking for a Highlander for over a year. Many dealerships. Thanks to Mike we weren’t able to drive a new Highlander home. We li aid. We have been looking for a Highlander for over a year. Many dealerships. Thanks to Mike we weren’t able to drive a new Highlander home. We live in Virginia. We would absolutely recommend anyone looking for a new or used vehicle to ask for Mike. We can assure you will leave a happy customer. Thanks again Mike. More
I found the dealership to be very personable, informative and professional. The salesman was very knowledgeable and helpful and patient. He gave us facts and we left to think about everything and returned a and professional. The salesman was very knowledgeable and helpful and patient. He gave us facts and we left to think about everything and returned a few days later. More
I personally have had Toyota of New Bern service my vehicle and I give them 100% of professional work that was performed on my vehicle. I would recommend Toyota of New Bern to everyone for quality serv vehicle and I give them 100% of professional work that was performed on my vehicle. I would recommend Toyota of New Bern to everyone for quality service and repairs. I drove all the way from Greenville for them to service my vehicle. More
We just purchased a new vehicle at this dealership and Matt Feeney was the sales agent. He was very helpful, courteous and very knowledgeable. He helped us through every step of the process. All the staff Matt Feeney was the sales agent. He was very helpful, courteous and very knowledgeable. He helped us through every step of the process. All the staff was so friendly and helpful and that made our experience a great one. Would definitely recommend to anyone looking to purchase a vehicle to go to this dealership and give them a try. You will be pleasantly surprised. More
I disagree with the billing for the service. The total payment was $298, and when I paid, the invoice didn't reflect the work done. I then called the representative, and they said they could ema The total payment was $298, and when I paid, the invoice didn't reflect the work done. I then called the representative, and they said they could email it to me if I wanted. I don't think this is professionalism from the agency; every invoice should show what was paid for. Furthermore, they left the paper that's supposed to keep the car clean on the driver's side floor, and it was covered in oil. That's unprofessional. More
Zoe, my salesperson, was excellent to deal with. No pressure from her, was very knowledgeable about vehicle and pleasant personality! Once purchased, spent time helping me to set up programs and m No pressure from her, was very knowledgeable about vehicle and pleasant personality! Once purchased, spent time helping me to set up programs and made sure I was able to understand. Think Toyota of New Bern is very fortunate to have her representing them! Nathan was pleasant to deal with in financing. More
Toyota of Newbern is my go to for service. They are honest and do their best to do highly quality work. Heather, the service representative is absolutely great at her job. She is knowledgeabl They are honest and do their best to do highly quality work. Heather, the service representative is absolutely great at her job. She is knowledgeable, genuine and it shows. A pleasure to deal with. More

