Toyota of New Bern

Paul Morgan is a great salesman. He understands what you are needing & woks to make it happen He understands what you are needing & woks to make it happen More

Needed TPS replaced for 2 tires. Customer service was excellent. Cost was based on my initial request. Issue with additional TPS, wasn’t discovered with diagnostic. Customer service was excellent. Cost was based on my initial request. Issue with additional TPS, wasn’t discovered with diagnostic. More

As every time, I got easly my appointment the work was Fast, accurate, and respectful, even though the labor was expensive. Fast, accurate, and respectful, even though the labor was expensive. More

Great sales and service! When I bought the car it was excellent and now my 1st service visit was excellent! When I bought the car it was excellent and now my 1st service visit was excellent! More

I've been taking my 2021 Land Cruiser here for four years for service. They are efficient, courteous and very knowledgeable. The waiting area is clean. Bathrooms are clean and coffee is free. The rep stays for service. They are efficient, courteous and very knowledgeable. The waiting area is clean. Bathrooms are clean and coffee is free. The rep stays in touch as to status and is quick with follow up questions. They bring my vehicle back to service entrance and have it ready to go. Impressive team. Highly recommend them. More

My truck was promptly serviced and I was kept informed of what was being done what was being done More

I bought my car used and brought it in for a recall notice. The service advisor was very professional and explained the process. I was out in about 30 minutes, but will have to return once the parts ar notice. The service advisor was very professional and explained the process. I was out in about 30 minutes, but will have to return once the parts are available for install. Overall, a great experience. More

Thorough analysis of the vehicles I take for service resulting in their optimal functioning over the years. resulting in their optimal functioning over the years. More

Sam was very courteous and professional, and gave me some helpful suggestions about the car Because I was having trouble getting out of the car, the surroundings were very relaxing helpful suggestions about the car Because I was having trouble getting out of the car, the surroundings were very relaxing More

Great dealership like a small dealer in personality and leadershibut great availability and getting the car you want! All service is free as long as you own car! Can’t beat that! Much easier commute fro leadershibut great availability and getting the car you want! All service is free as long as you own car! Can’t beat that! Much easier commute from AB to New Bern. Just used the body shop as unfortunately we had a lady hit us in rear st stop light causing 6200 damage. Body shop was fantastic. Work is very good. Only had 7000 miles on car so I was sick but they did a great job. Highly recommend this dealership! William is superb in body shop and general sales mgr but extremely kind and help. When you go in for service they great u with smile, paper car mat and oil iPad to check you in. Overall this Toyota dealer is bating A+ More