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Toyota of New Bern

New Bern, NC

4.8
310 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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310 Reviews of Toyota of New Bern

July 11, 2025

They were good about selling me a car . not so sure how it’s going to be after the fact. time will tell. More

by vickyann625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Alexandra
Report | Print
Jul 11, 2025 -

Toyota of New Bern responded

Thank you for choosing Toyota of New Bern. We are grateful for your business and we will do our best to ensure that you have a positive experience with our team going forward. Have a wonderful day!

July 11, 2025

The people at Toyota of New Bern are extremely friendly and do a great job at giving their customers great service! Alex Barletta in particular was wonderful! More

by Happyarewe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Barletta
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July 09, 2025

Went out of their way to accommodate me and deliver excellent results! Thanks to Scott for going above and beyond. More

by icwdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jul 10, 2025 -

Toyota of New Bern responded

Your praise is music to my ears! Thank you for choosing Toyota of New Bern and for highlighting Scott's service.

July 09, 2025

I was pleasantly surprised today when my transaction with the staff at toyota of new bern was A+.From the minute I walked in to the time I left the employees treated me like gentlemen.The transaction was qu More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt,Nathan,Dana
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Jul 10, 2025 -

Toyota of New Bern responded

John, what a great review! Thank you for choosing Toyota of New Bern and highlighting the great work of Matt, Nathan, and Dana. Safe travels until we see you next time!

July 03, 2025

Work was done efficiently and I was helped for a technical issue while I was there. More

by Wadobish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Jul 03, 2025 -

Toyota of New Bern responded

We appreciate your business and your review! Thanks from the Toyota of New Bern Team.

July 03, 2025

Amber is a very friendly technician and explains the whole process of what they are doing at Toyota of New Bern. More

by SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Jul 05, 2025 -

Toyota of New Bern responded

Sue, we are delighted to hear that Amber and the team took such great care of you! Thank you for choosing Toyota of New Bern and for sharing your support on social media.

June 05, 2025

I’ve had two experiences with the collision center. Rebecca and the rest of the staff are the best. Not only due they provide excellent results but they keep you informed with updates until the repair More

by frank4mets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Jun 05, 2025 -

Toyota of New Bern responded

Thank you for sharing your positive experience with our collision center team at Toyota of New Bern! We're delighted to hear that Rebecca and the staff kept you well-informed throughout the process. Your recommendation means a lot to us, and we're here whenever you need assistance!

June 01, 2025

I am always pleased with this dealership and this time as well. I came in for my 60,000 mile service and was done in a pretty decent time. Robert suggested a few services I should have done but did not pre More

by Sandkop2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jun 02, 2025 -

Toyota of New Bern responded

Thank you for sharing your experience with us! We're glad to hear that Robert and the team at Toyota of New Bern provided a pressure-free service visit. We appreciate your trust in our recommendations, and we're here whenever you need us!

May 22, 2025

Paul Morgan is a great salesman. He understands what you are needing & woks to make it happen More

by Mintonjk70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Paul Morgan
Report | Print
May 22, 2025 -

Toyota of New Bern responded

Thank you for leaving Toyota of New Bern a five-star review! We are glad that Paul was a pleasure to work with. Enjoy your new ride!

May 19, 2025

Needed TPS replaced for 2 tires. Customer service was excellent. Cost was based on my initial request. Issue with additional TPS, wasn’t discovered with diagnostic. More

by brian4026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
May 19, 2025 -

Toyota of New Bern responded

Brian, we're glad to hear you received excellent customer service at Toyota of New Bern. We appreciate your feedback and are here if you need any further assistance!

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