Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of New Bern
New Bern, NC
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
323 Reviews of Toyota of New Bern
August 29, 2025
Heather was very helpful this morning as I tried to sort out a technical recall on my brakes that come to find out is beyond the 36,000 MI warranty, which is really screwy considering it's brakes it should out a technical recall on my brakes that come to find out is beyond the 36,000 MI warranty, which is really screwy considering it's brakes it should be covered. More
by tc1183
Employees Worked With
Heather
August 28, 2025
Made an appointment 1 day. Got it in immediately. The next day to care of all the needs that was requested and I linked the period of time very pleased with the dealership and Got it in immediately. The next day to care of all the needs that was requested and I linked the period of time very pleased with the dealership and Romney. More
by PAB82752
Employees Worked With
Robert
August 21, 2025
We looked around for the right car from Jacksonville NC and Wilmington and New Bern NC the dealers we friendly but coming to New Bern Toyota was the best choice in of them all. The staff was friendly but S and Wilmington and New Bern NC the dealers we friendly but coming to New Bern Toyota was the best choice in of them all. The staff was friendly but Steven and the staff at New Bern Toyota we the best. They listened t I our concern and the type of car that we were looking for and was not having to be placed on a waiting list. They had the right car on the lot several.of them and we chose the one that we wanted not being pressured. We are truly a satisfied with our purchase and the help of Steven and the staff at New Bern Toyota. We will recommend New Bern Toyota to all of our friends that are looking for a new car. More
by cobb3150
Employees Worked With
Steven Smith
July 31, 2025
The reason why I use toyota of new Bern is your two tec supervisors ,Amber Frazie and Rob Briggs. They get me in on time and keep me posted on the work on my vehicle they are both assets to your dealership supervisors ,Amber Frazie and Rob Briggs. They get me in on time and keep me posted on the work on my vehicle they are both assets to your dealership. More
by william moller
Employees Worked With
Rob Briggs and Amber Frazie
July 28, 2025
Brought my Corolla in for some routine service last week. Scott Tusing had me in and out in record time. He was super friendly! This is a well-run dealership. Scott Tusing had me in and out in record time. He was super friendly! This is a well-run dealership. More
by Bill
Employees Worked With
Scott Tusing
July 26, 2025
Have dealt with this dealership for over 20+years and have no complaints. Everyone treats their customers with respect and I have had no complaints about the work they do. have no complaints. Everyone treats their customers with respect and I have had no complaints about the work they do. More
by Lady E J
Employees Worked With
Michael Moore
July 25, 2025
The repair took longer than expected because delivery of a part was delayed, but they fixed a previous mistake without charging us for the repairs. a part was delayed, but they fixed a previous mistake without charging us for the repairs. More
by tcrimmer
Employees Worked With
Heather
