Toyota of New Orleans

Excellent service. .they took time and explained all repairs needed and waited for me to get there after I got off work .they took time and explained all repairs needed and waited for me to get there after I got off work More

There was great I'll be telling my friend about Toyota. In new Orleans la. In new Orleans la. More

Very dishonest will tell you one price then try to add another 1000 dollar to original.quote best thing find a good mechanic shop let them sit there with no business this is what they deserve for doing sh another 1000 dollar to original.quote best thing find a good mechanic shop let them sit there with no business this is what they deserve for doing shady business will never do business with them again loss customer for Life. More

Went to dealership for oil change and tire rotation. I was charged and didn’t get my tire rotated. Call dealership to report it and technician said he apologized he overlooked the work order. I’m furiou I was charged and didn’t get my tire rotated. Call dealership to report it and technician said he apologized he overlooked the work order. I’m furious. Now I have to wait until next week to go back for them to do it because my next off day is Thursday More

The salesman was very courteous and very helpful. He did his best to satisfy me. He did his best to satisfy me. More

They were supposed to rotate and balance the tires, but instead they changed the oil, but they didn't rotate them. I still had 5,000 miles left until my next oil change. It seems to me that the person who instead they changed the oil, but they didn't rotate them. I still had 5,000 miles left until my next oil change. It seems to me that the person who helped me had a very bad face since I arrived. I explained to him that I had come for the 5,000-mile inspection, but the man didn't pay attention to me and did whatever he wanted. I even asked him if he understood my English, and since I'm Hispanic, I wasn't very satisfied. Now I have to find a place to have the work done. More

Everyone that was involved in the purchase of my new car was very accommodating. All questions and concerns were answered with complete transparency. was very accommodating. All questions and concerns were answered with complete transparency. More

Carla was an excellent help, I feel very well taken care of here. Toyotas services are unmatched! of here. Toyotas services are unmatched! More

I bought my first car at age 16. Since then I can say with certainty my recent purchase from Toyota of New Orleans is the worst purchase experience I've ever had. Anyone in the area Since then I can say with certainty my recent purchase from Toyota of New Orleans is the worst purchase experience I've ever had. Anyone in the area should consider going elsewhere for their purchase. First off, they use psychological manipulation to get you off balance. I live 5 hours away from New Orleans, so I wanted to get the credit approval done and the agreed price set before I arrived. I unfroze my credit and reported that to the salesman. A few hours later I get a text saying the finance guy says the credit is still frozen. I recheck everything and it's indeed unfrozen. I told them to check the next day, and they said I'm approved. The next day when we arrive at the dealer, on two occasions they say, "OK, I need such and such document.." which I had already given them. I have to start looking through my folder of papers for the document, and once they see you're all flustered, they say, "Oh, here it is." That happened with the salesman and the finance guy. Later I'm in with the finance guy. Sure enough, their bottom line is different than the one I had agreement on from the salesman. Soon there are three guys in the office against me and my wife. The number I had was straight off of their own website for this car! They didn't want to look at that. We went around and around for 20 minutes until the sales manager says, what number do you want? I gave them the number from the website forgetting that their website title and tax calculator showed a number $101 higher than the calculator the dealer uses in the office. The dealer number was actually lower. Great, but they ended up rolling that $101 into the purchase price. We were in a hurry to get out of there and I missed it in the ton of paperwork being presented to me. When I caught the $101 overcharge the next day, I sent an e-mail to the salesman and asked that it be forwarded to the finance guy requesting a refund in some form of the $101. After several days with no answer, I asked the salesman for the general manager's e-mail, and got no response. The whole experience left me feeling cheated. I'm sure the dealer made thousands of dollars off this deal, and they still had to gip me out of $101. They knew since I lived in another state, they didn't have to worry about me being a repeat customer. Have all of your guards up if you use this dealer. More