Toyota of New Orleans

Recall Airbag replacement The main reason I purchased my vehicle from Toyota of New Orleans is because of the service department. This is my second vehicle purchased from this The main reason I purchased my vehicle from Toyota of New Orleans is because of the service department. This is my second vehicle purchased from this dealership. Robert my service advisor is always super friendly and very knowledgeable. Will do anything to make your visit a pleasure. The service is always quick and they do a great job. I highly recommend Robert and this service dept. More

Cudos to Mr. Alfred Taylor for Excellent Service!!!! Mr. Alfred Taylor is the face of this dealership for me. I rate his customer service skills and friendliness as EXCELLENT. Unlike most vehicle salesm Mr. Alfred Taylor is the face of this dealership for me. I rate his customer service skills and friendliness as EXCELLENT. Unlike most vehicle salesmen I've experienced, he is kind, compassionate, courteous, an attentive listener and extremely patient. I explained my budget and my needs only once and he found a vehicle that met my needs. He treated me with such dignity and respect despite I did not purchase a new or late model vehicle which would earn him a good commission which I'd dare to say he earned nothing from my purchase. He gave me service as if I were purchasing a Bentley or Rolls Royce. I consider Mr. Taylor a man of integrity and high character as others would have handled me with disdain for wasting their time because they would get no benefits for their time spent with me. I am already sharing my experience with others who know I've been without transportation for a while. I plan to suggest anyone looking for transportation to Mr. Taylor so he can work some magic for them also. As for the older woman in the cashier role, she was less than pleasant and didn't acknowledge myself or Mr. Taylor when we appeared at the window and waited for several minutes for her to recognize me. Even if involved doing something else, a quick greeting that she'd be with us shortly would have sufficed as good customer service. After my payment method did not go through, I had $50 cash and another card to bridge the $115 shortage on the primary payment card which I placed on the counter both cash and additional credit card. After counting the cash and leaving the second credit card on the counter, she announced that I was still short $65. I responded that was why I provided the second credit card. She replied snappy that she didn't know I was using another card because no one told her so. Her response seemed disgenuine since I placed the credit card on top of the cash and she received the cash. More

Care, compassionate, thoughtful The service I received was beyond wonderful and compassionate. Those guys did a great job and was thoughtful through my experience. I went there in a The service I received was beyond wonderful and compassionate. Those guys did a great job and was thoughtful through my experience. I went there in a difficult situation and they made the experience a little easier. More

Attentive, quick service Everything was explained about repair needs. Wait for repairs was reasonable and so was the cost. Staff was very friendly and helpful. Waiting area Everything was explained about repair needs. Wait for repairs was reasonable and so was the cost. Staff was very friendly and helpful. Waiting area was comfortable. More

Excellent Experience! If you are in the market for a Toyota I highly recommend that you visit Toyota of New Orleans! I had an amazing experience; from selecting the vehicle If you are in the market for a Toyota I highly recommend that you visit Toyota of New Orleans! I had an amazing experience; from selecting the vehicle that was right for me, financing and taking possession of my new vehicle. My salesman Tracy was amazing throughout the process!!! Will did a wonderful job getting my financing! The process did not take hours like at other dealerships! I cannot day enough wonderful things about my experience!! Thanks again to Tracy and Will for making this a good experience and I look forward to working with you all again!!! More

Very pleasant, awesome salesman This is my second time getting a truck from toyota of new Orleans dealership. I would recommend anyone and everyone to go there. They will work with y This is my second time getting a truck from toyota of new Orleans dealership. I would recommend anyone and everyone to go there. They will work with you. Ask for Mario and he'll make you feel welcomed and get you the best deal possible. More

Very Efficient.,Courteous and Timely I made an appointment for oil change got there at 10am..Complete at 10:45am. Nice job..did not have to sit 1 hour or more.Robert Jenkins service advis I made an appointment for oil change got there at 10am..Complete at 10:45am. Nice job..did not have to sit 1 hour or more.Robert Jenkins service advisor so nice and efficient..So I had a Great experience. More

My overall experience was excellent. Mr. Lagos was very professional, courteous and friendly. It was a pleasure having Mr. Lagos as my service advisor. I will definitely be returning to Mr. Lagos was very professional, courteous and friendly. It was a pleasure having Mr. Lagos as my service advisor. I will definitely be returning to get my vehicle serviced in the future. More

Very good experience buying new Camry Staff is friendly, especially if you know who to look for. I went to Tony and Anthony and the service was excellent! They were more than willing to le Staff is friendly, especially if you know who to look for. I went to Tony and Anthony and the service was excellent! They were more than willing to let me take my time to choose and test cars over the course of several days and were willing to negotiate a price as well. More

Complete Satisfaction The sales team working together from GM through Finance and beyond was a great Customer Service experience. I do teach customer service and was impres The sales team working together from GM through Finance and beyond was a great Customer Service experience. I do teach customer service and was impressed at the quality. Thanks. More