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Toyota of New Orleans

New Orleans, LA

3.9
345 Reviews

13150 Interstate 10 Service Rd

New Orleans, LA

70128

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Showing 345 reviews

July 13, 2010

Went to dealer for a used car. Assistant sales manager helped me and was everywhere but with me. They ran my credit and as soon as they saw it wasn't going to be a easy deal they dropped me. Salesperson d More

by 504sold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crowell
Sep 07, 2010 -

Toyota of New Orleans responded

Dear customer, On behalf of the entire Paragon Automotive Team Team, we are sincerely sorry and disappointed to hear of your experience with us. We have reviewed your comments with the management team, Advisors, and other support staff in an effort to avoid such an experience in the future. Please feel free to call us, and hopefully we can assist you with your unsatisfactory opinion. We look forward to resolving this issue and will see to it that this matter is looked into further to ensure the quality and integrety of our establishments. The Paragon Automotive Team

Sep 07, 2010 -

Toyota of New Orleans responded

Dear customer, On behalf of the entire Premier Automotive Team Team, we are sincerely sorry and disappointed to hear of your experience with us. We have reviewed your comments with the management team, Advisors, and other support staff in an effort to avoid such an experience in the future. Please feel free to call us, and hopefully we can assist you with your unsatisfactory opinion. We look forward to resolving this issue and will see to it that this matter is looked into further to ensure the quality and integrity of our establishments. The Premier Automotive Team

Sep 07, 2010 -

504sold responded

Found a van that was a way better deal than the van you all were trying to sell me. I am very upset and I tell everyone I know to stay away from all the premier named stores! Good luck with your shady business practices and thanks for nothing!

Nov 16, 2010 -

Toyota of New Orleans responded

Dear customer, On behalf of the entire Premier Automotive Team, we are sincerely sorry and disappointed to hear of your experience with us. In order for us to better service you, please contact our office and ask for Gerry Call. I would like to learn more about your experience and see to it that the problem is resolved. We hate to have you feel the way you do about our establishment. Please call (504) 940-0000 The Premier Automotive Team

February 05, 2010

Had a great experience with Gerry Call, he was extremely helpful and knowledgable when I came in to purchase a new Toyota for Toyota of New Orleans. Since dealing with him, both my mom and my sister have b More

by Happycust504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Call
Sep 07, 2010 -

Toyota of New Orleans responded

Dear Ray, Thank you so much for your review and kind words about our Gerry Call. At Toyota/ Scion of New Orleans, we take great pride in our team and ensure they deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for you and your family for many years to come. Best regards, The Premier Automotive Team

July 28, 2009

BEWARE of THIS DEALERSHIP>>>>We purchased a 2009 Sequoia two days before Christmas 08. Before we left the dealership we noticed there was a nick on the window. Dennis said he would have someone come to th More

by Donnarobins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Sanders
Sep 09, 2010 -

Toyota of New Orleans responded

Dear customer, On behalf of the entire Premier Automotive Team Team, we are sincerely sorry and disappointed to hear of your experience with us. We have reviewed your comments with the management team, Advisors, and other support staff in an effort to avoid such an experience in the future. Please feel free to call us, and hopefully we can assist you with your unsatisfactory opinion. We look forward to resolving this issue and will see to it that this matter is looked into further to ensure the quality and integrity of our establishments. The Premier Automotive Team

May 05, 2009

I am a single female, buying a car alone. I now live in Georgia and tried a few dealers in my area however felt somewhat ambushed. I decided to return to my original home in New Orleans to locate the dea More

by raycharlotte1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Clark
Sep 07, 2010 -

Toyota of New Orleans responded

Dear Ray, Thank you so much for your review and kind words about our staff. At Toyota/ Scion of New Orleans, we take great pride in our team and ensure they deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Best regards, The Premier Automotive Team

May 26, 2006

sold me a car that wasn't there. paid full balance and had the order slip, complete with vin #, in my hand within an hour. While at my insurance agents office i recieved a call from the dealer telling me More

by koolkingtrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 07, 2010 -

Toyota of New Orleans responded

Dear customer, On behalf of the entire Premier Automotive Team Team, we are sincerely sorry and disappointed to hear of your experience with us. We have reviewed your comments with the management team, Advisors, and other support staff in an effort to avoid such an experience in the future. Please feel free to call us, and hopefully we can assist you with your unsatisfactory opinion. We look forward to resolving this issue and will see to it that this matter is looked into further to ensure the quality and integrity of our establishments. The Premier Automotive Team

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