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Toyota of New Orleans

New Orleans, LA

4.0
346 Reviews

13150 Interstate 10 Service Rd

New Orleans, LA

70128

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Showing 126 service reviews

February 21, 2026

Thank you Donny for going the extra mile, squeezing me in for repairs at the last minute ☺️ More

by bettierhodes31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny, (forgot the last name)
September 09, 2025

The service at Toyato always had been great. The people working there are wonderful and has great personalities. I feel like I’m home there all the time. The service is timely and never have to More

by joslynbanks58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Montgomery, Chuck Lamarche, Bee Nguyen
September 05, 2025

The service attendant was very professional and courtesy. The coffee was very good as well! More

by sthickman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Montgomery
July 11, 2025

Very cool very great service very intelligent working woman Cassidy I will recommend her to everyone I know if need service at Toyota on service road in New Orleans East very polite and very helpful I lo More

by Pwhite_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
May 22, 2025

Excellent service. .they took time and explained all repairs needed and waited for me to get there after I got off work More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy and Allison in rental, Chad Montgomery, Bee Nguyen
December 04, 2024

Very dishonest will tell you one price then try to add another 1000 dollar to original.quote best thing find a good mechanic shop let them sit there with no business this is what they deserve for doing sh More

by RonaldSorina376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
October 17, 2024

Went to dealership for oil change and tire rotation. I was charged and didn’t get my tire rotated. Call dealership to report it and technician said he apologized he overlooked the work order. I’m furiou More

by Wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Montgomery, Chuck Lamarche, Bee Nguyen
September 23, 2024

The salesman was very courteous and very helpful. He did his best to satisfy me. More

by robertesmithii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farrell Williams
August 10, 2024

They were supposed to rotate and balance the tires, but instead they changed the oil, but they didn't rotate them. I still had 5,000 miles left until my next oil change. It seems to me that the person who More

by Laura Ontiveros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Guidry
November 22, 2023

Worst service department ever. Always rude and officious. Routine oil change and tire rotation took 1 hour and 44 minutes!! More

by bashleylawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David is new service manager.
Nov 24, 2023 -

Toyota of New Orleans responded

Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to Carlos Watson at cwatson@toyotaofneworleans.com, so we can work with you to make this right.

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