Toyota of Newnan

If I could give this dealership negative stars, I would. This was the worst dealership experience I’ve ever had. I drove 4 hours one way to help my daughter purchase a vehicle that the dealership had list This was the worst dealership experience I’ve ever had. I drove 4 hours one way to help my daughter purchase a vehicle that the dealership had listed on multiple websites. The dealership REFUSED to sell the vehicle to her because we weren’t from Georgia or one of the surrounding states. The manager said that the owners wouldn’t allow them to sell to other state residents due to taxes. I have bought every vehicle I’ve owned over the last 20 years from an out of state dealership. Never once has any dealership mentioned any issue with taxes. In fact, it eliminated some paperwork for them. The bottom line is that Toyota of Newnan is lazy and isn’t willing to do the tax paperwork required. They literally wouldn’t take our money, either cash or through financing. I am in disbelief. The one pleasant part of our experience was with our salesman Austin. He was trying everything he could to get the sale to work, but the owners decided that he didn’t need a sale. Unbelievable. Avoid this dealership! More

Great sales representative very helpful, Serge Civil. He made sure he answered all our questions which lead us to our decision to ultimately purchase the vehicle. He made sure he answered all our questions which lead us to our decision to ultimately purchase the vehicle. More

Serge was very nice and welcoming. Answered all the questions nicely and stayed late without hesitation to get things done. However the other sales staff including the sales desk manag Answered all the questions nicely and stayed late without hesitation to get things done. However the other sales staff including the sales desk manager was extremely rude and not pleasant to deal with. I would give Serge 5 stars but the dealership only 3 stars More

My experience at this dealership was phenomenal . Serge helped us find a car that fit our needs and budget which I really appreciated. They also have a large selection of used cars to choose from. If Serge helped us find a car that fit our needs and budget which I really appreciated. They also have a large selection of used cars to choose from. If your want a reliable car go get a Toyota from Newnan! More

Everyone there was super helpful and a blast to talk to. Shout out to Serge!! Shout out to Serge!! More

I Would Say Find A Different Dealership and Group of People. I had my time to be wasted, and they wanted me to drive back to return the truck after 30 days. I asked for them to come and pick it up becau People. I had my time to be wasted, and they wanted me to drive back to return the truck after 30 days. I asked for them to come and pick it up because I was not person who made it appear the deal was done. So, I would tell everyone to stay away from this location. The worst experience I have ever had at a dealership. While I went there back in October of 2024 just looking at the options. I did not make a purchase that day but over the months The dealership would call and me asking if I was still interested in a purchase. So, moving forward to March 1st, 2025, I go to the dealership, and I made a purchase. The poor level of respect to tell me a 30 days later the deal did not work. I would think that everything should have been done before I left the location. These people will do anything to so make a sell. Do Not Trust These People. More

They were great! I came from a little ways to look at a car and they stayed late for us. We ended up purchasing the car and I am so happy with it! I came from a little ways to look at a car and they stayed late for us. We ended up purchasing the car and I am so happy with it! More

Had read bad reviews, so we were wary, but went anyway. We sure are glad we did! Our experience was excellent, from our sales rep, Darius (a most delightful young man), to our experience with finance. You We sure are glad we did! Our experience was excellent, from our sales rep, Darius (a most delightful young man), to our experience with finance. You should always do your homework, but our experience with Toyota of Newnan was A+!! Did I mention DARIUS??!! Be sure to ask for him - you won’t be disappointed! More

My experience with Israel was absolutely the best experience ever! He is the best literary! Everything I asked for he was able to provide. experience ever! He is the best literary! Everything I asked for he was able to provide. More

I bought a used 2019 Ford Explorer from them, when I went to get a tag for the car, emissions had not been done. The lady at the tag office said the dealership usually does them. Now, 15 days after purchasi to get a tag for the car, emissions had not been done. The lady at the tag office said the dealership usually does them. Now, 15 days after purchasing this vehicle, it overheated leaving me, a 69 year old female cancer patient stranded at night on the road. The vehicle had to be towed and Newnan Toyota said, if extended warranty was not purchased they are sorry. No 30 day 500 mile warranty!!!!!!!!!!!!!!!! More