Toyota of Newnan

Awful! Bought tires at a Toyota dealership in FL. Came with a tire warranty as part of the purchase. I’ve since moved to PTC. Got a nail in the tire and called the Newman dealer to inquire about my warranty. Lady told me, on the phone, there is “NO warranty” on tires purchased at dealer.Then said, “well, you have to have evidence of tire rotations according to manufacturer schedule and no unusual wear and there are just a lot of variables “. I knew I was being swindled and asked to look up our account by giving her our phone number. She asked if I bought the tires at the Newman dealer and I replied that I had not. She said she would not have access to our vehicle account from a different dealer. Hahahahaha!!!! You’ve got to be kidding me! It was like dealing with a cheating, greasy, fast Eddy type dealer. I’m SO THANKFUL that service at Discount Tire in PTC was off the charts fantastic!!! My whole family drives only Toyotas. We love the manufacturer but will never deal with this dealer. Wife wants to buy a new vehicle to replace her aging 4Runner for upcoming birthday. I’d drive to the moon to do business anywhere but at the Newman Toyota dealer. Sadly, poor service is becoming common in the marketplace but this was an extreme example of it! I still can’t believe it! No need to reach out to me. I’m a customer driven by service and integrity, not cost. You’ve absolutely lost me.

Terrible experience. I was quoted a price for a new car. I drive an hour and the salesperson that was supposed to be there wasn’t. I’m then told he gave me the wrong price. They had no choice but to honor it since I had it in writing. However, they tried to make up the difference by ripping me off on my trade in. They also tried to give me a higher interest rate due to the fact I was getting a “deal” on the car. My credit score is in the excellent range, I should have gotten the best rate available. I asked for the manager and he refused to speak to me. They are definitely some shady people. Beware!

The best experience I’ve had at a dealership! Greg, Brandon S, and Andrew were all knowledgeable and great to work with! I will definitely buy from Toyota of Newnan in the future. I highly recommend them!

I had to go to the Newnan dealership, because the one where I live would not come off the price. So I called Newnan, and Brandon Stremland answered. And I think I got the absolute best! He was amazing. Due to the chip shortage, there is a wait for getting a car. He made sure he answered any questions I had. Even when he wasn’t at work. Car shopping can be such a negative experience, and I honestly was dreading it. I will refer him to everyone I know. Brandon Stremland is a 10/10 recommend. thank you again so much for everything you did for me!

I don't know from where to start writing about my 2020 Camry buying experience. I have researched earlier before entering the Newnan dealership. And also had positive reviews on the dealership & designated salesperson I made my appointment. Ryan Staple and Newnan Toyota really impressed me with their friendly and helpful attitude. The most important factor I noticed about them is their transparency on the price and overall cost of the car. The true drive out price was exactly same as I spoke earlier before going to the dealership. And they did not hide/add any unnecessary crappy price; like Nitrogen filled tire fee, window tilt fees etc. Moreover, as I traded-in my 2017 Nissan Sentra Newnan Toyota also provide the payoff balance before the 10 day period. I would like to thank Sales person Ryan Staple, Finance Manager Vu and rest of the team for making my experience so wonderful. You not only earned my business this time, but also next time if I decided to buy a Toyota next time. Thanks again.

Took my 2012 Toyota Prius there because coolant was disappearing daily. I was told that they could not find any issues and that they cleared the codes and topped off the coolant. The service advisor mentioned that it may be the water pump going out. I scheduled another appointment to bring the car in to have the water pump replaced. On the pre-scheduled service date I was told that the water pump was not ordered, they topped off the coolant again. I was told it was OK to continue to drive the vehicle to just keep an eye on the coolant level daily. 2 Days later the Head gasket on the car blew, causing catastrophic engine damage. Avoid this dealership, as a matter of fact avoid Toyota products. After contacting Toyota USA I was told that they are very sorry for what happened and I was offered $ 1000.00 toward the purchase of a new Toyota vehicle. In the past 8 years I have purchased 5 Toyota vehicles from various dealerships. Toyota has lost me as a Customer and an advocate of the brand.

We picked this dealership based on their advertising and our daughter's experience in purchasing a car. After years of buying a different brand it came down to the basics, good price, dealing with exceptional personnel, and my wife liked the RAV-4 over the other vehicles we looked at. Our search started online followed by site visit and we were paired up with Ryan Staple. He was informative and resolved all questions and made the buying experience enjoyable.

Very clean Dealership Brandon was very helpful with the sale of my tundra. Love the new Tundra Finance Manager Voo was a pleasure to work with as well.

I had 20,000 mile service and inspection. The service department always meets and exceeds my expectations! I love my Toyota RAV4 and know it’s dependable because having regular maintenance is easy.

I worked with Ryan through email and he was prompt and straightforward with answers to any questions I had. He went above and beyond to help me purchase my new Corolla. I definitely recommend this dealership.