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Everyone we encountered was friendly and helpful. We did not feel as if we were being targeted to make a quota but more that they were interested in selling us what’s we wanted at the price we wante We did not feel as if we were being targeted to make a quota but more that they were interested in selling us what’s we wanted at the price we wanted. More
Darius assisted me in my search for a SUV. I knew after 5 minutes of talking with him that he was very knowledgeable about cars. I had a friend with me who has been in auto sales and training I knew after 5 minutes of talking with him that he was very knowledgeable about cars. I had a friend with me who has been in auto sales and training for 25 years who was also quite impressed with Darius professionalism, mannerisms and his knowledge of the inventory. And even though I did not find the vehicle I was looking for, a great impression was left with me about the dealership by my interactions with Darius. A very good representation of what salesmanship should imbody. More
Salesman Joshua Amie helped me by pairing my phone to the new car then driving around the back to “get it ready” all the while hacking my phone, going into my FB and making us friends, then posting fake revi new car then driving around the back to “get it ready” all the while hacking my phone, going into my FB and making us friends, then posting fake reviews about himself as me. Total fraud & lack of privacy. Then the loan manager Zachary decided to not credit the down payment but swears “It’s in there!” This place has scam & illegal written all over it. More
Darius and Tyler were absolutely phenomenal to work with from start to finish. They heard my concerns. They found a car that fit my exact needs and I never felt like I was a number personalized service is a from start to finish. They heard my concerns. They found a car that fit my exact needs and I never felt like I was a number personalized service is an understatement. I would highly recommend New # and Toyota and they have created awe’re absolutely phenomenal to work with from start to finish. They heard my concerns. They found a car that fit my exact needs and I never felt like I was a number! Personalized service is an understatement. I would highly recommend Newnan Toyota and they have created a customer for life. If you need a car, go see Darius you will not be disappointed. More
Had a great experience working with Alex Wilde! He was very knowledgeable and made the car-buying process very smooth and stress-free. Highly recommend! He was very knowledgeable and made the car-buying process very smooth and stress-free. Highly recommend! More
I give my overall experience a 10/10. I worked with Sergio and he was kind, patient and very professional! I would recommend asking for him if you’re looking to buy your dream car. I worked with Sergio and he was kind, patient and very professional! I would recommend asking for him if you’re looking to buy your dream car. More
I’m not the typical person to leave reviews but I feel compelled to say. My husband and I researched and found a car at this location and we like to do a lot of communication and pre-buying online or thro compelled to say. My husband and I researched and found a car at this location and we like to do a lot of communication and pre-buying online or through email before going to the dealership. With all of that being said we live about two hours from the dealership. In the first day of communicating Over my 2025 Camry was very aggravating, stressful, and unprofessional. I would ask questions and get responses that did not answer any of my questions which made me extremely skeptical and uneasy. We would be driving two hours to go to buy the car that I had chosen. It was putting a terrible taste in my husband‘s mouth Dealing with Brooke Shepherd. It just seemed very unprofessional and very rushing me to get in there telling me that there was no pre-paperwork approval could be done over the phone or through email. Everything had to be done in person which my husband and I haven’t really had to go in person to buy a car in 15 years other than to sign the final paperwork. The second day I woke up, I contacted the finance department. I did not tell them who I was, and I asked them if they allowed preapproval and buying process before arrival, the answer was YES! I informed Zack in finance of all of the issues that my husband and I had been dealing with the day prior and he said he was going to handle it. Upon arrival at the dealership on July 16 it was an entirely different experience. Serge was our salesman upon arrival. Serge was wonderful, extremely laid-back, non-pushy, very understanding great personality and easy to work with. You felt like it was more of a friend than a sales person and they were looking out for you versus looking out for any underhanded technicalities. Then we moved over to the finance department. Jose was our finance manager. It was like icing on the cake and adding the cherry on top because this man made it so smooth, extremely friendly loyal, non-pushy on upgrades and extra additions as far as warranties and coverages. He even explained that we have up to a week to look it over and still add these coverages on if we choose to again it was like dealing with family versus somebody just trying to make the mighty dollar. Jose was completely non-pushy and extremely informative and got us exactly what we went in for, for the exact price we went in for. I give a solid 5 stars to Serge and Jose!! More
I am wondering why you call to make an 8 AM appointment to get your car to the service center for an oil change and tire rotation when you don't pull out of Newnan Toyota's parking lot until 12:17 PM. I w to get your car to the service center for an oil change and tire rotation when you don't pull out of Newnan Toyota's parking lot until 12:17 PM. I was told that the staffing looked good until about 9:30-10:00 AM and it got really bad. The service rep. discussed the larger service that my car needed due to the mileage and I said I just wanted to get oil changed and tire rotation this time. I was asked if I was short on time. When I said yes, the reply was no problem. This is not the first time. The sales department should take note since the service department is a direct reflection on the dealership. No recommendation! More