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I was surprised to find I could reserve a service appointment online and I could lists what specific services I needed. I got the appt time I needed but when I got there the service person had no id appointment online and I could lists what specific services I needed. I got the appt time I needed but when I got there the service person had no idea what I wanted...no communication of employees. As it was I was glad to talk with Shae because she was able to tell me what I needed. Nice waiting area, nice employees everywhere. Shae was a gem. I was surprised to pay over $200 for a light bulb in left headlamp that I had completely replaced a year ago! I wish she would have had a service person explain this to me...but I didn't press either. I also wished they would have told me about incredible construction work I had to navigate to find the place! More
My visit was pleasant and painless.The sales people were not pushy and very helpful.I will return for future purchases!I recommend this dealership to everyone. not pushy and very helpful.I will return for future purchases!I recommend this dealership to everyone. More
Michael Towns (Sales Consultant) was extremely helpful in finding the car we wanted. We gave him our specs, he showed us 2 cars that met our preferences, and we bought one. He answered all our questions pati finding the car we wanted. We gave him our specs, he showed us 2 cars that met our preferences, and we bought one. He answered all our questions patiently, provided written information, met with us on multiple occasions, took us for several test drives, and assisted us in working out a final price for the car. He was cheerful, informative and helpful - we did not feel pressured to buy, but he was there to help us make a decision. Glenn Thompson (Sales Manager)was very helpful in our purchase. He evaluated our trade-in car, discussed possible prices and then negotiated a final price so we were able to purchase the car we wanted. He appeared honestly interested in helping us find a car at a price we could afford. He was also friendly and helpful, but again did not pressure us to buy. We feel he went above and beyond to help us work out a deal. Bill Dixon (Finance Manager)was very patient with us while he discussed the various options for financing, extended warrenty programs and interest rates. He was thorough, competent, and efficient, and we felt we understood all the finances by the time we signed the papers. He too was friendly, helpful and trying hard to sell us a plan that met our needs. We were very pleased with our experience, and will recommend this dealership to everyone. More
John was great to work with and made the purchase easy. This transaction was my best experience yet with an auto dealership. I will purchase my next vehicle at Toyota of Newnan as well. This transaction was my best experience yet with an auto dealership. I will purchase my next vehicle at Toyota of Newnan as well. More
The owner Walt is great. He takes the time to say hello and shows a genuine kindness. However, his service dept. has a lot to learn about doing a thorough job. Several times after having a simple oil chan and shows a genuine kindness. However, his service dept. has a lot to learn about doing a thorough job. Several times after having a simple oil change and tire rotation I find my tires service light and wind shield dash lights coming on shortly after the service. This simply tells me the service people are NOT being thorough; they're not checking resevoirs or checking tire pressure. If they are short in this area then how many other areas do they fall short in?!?!? More
I bought a new Highlander from Toyota of Newnan in February,2011. I dealt with Greg Faison by phone and email. He delivered exactly what he said he would at the price that we agreed on. I have reco February,2011. I dealt with Greg Faison by phone and email. He delivered exactly what he said he would at the price that we agreed on. I have recommended Greg and this dealership to many friends who were looking to buy a new vehicle. It was the best experience I have ever had in purchasing a new car. More
From sales to service, nothing but problems. Bought 2 care from them in about a 3 year period. One used, one new. Will never go back again. Spoke to owner himself. Learn from my mistakes. care from them in about a 3 year period. One used, one new. Will never go back again. Spoke to owner himself. Learn from my mistakes. More
This was a very pleasant experience when compared with previous encounters with other dealerships. Chris Kenner was very professional and answered all of our questions. He allowed us to proceed at our o previous encounters with other dealerships. Chris Kenner was very professional and answered all of our questions. He allowed us to proceed at our own pace. Chris worked with the management to get what we wanted with our trade-in. At delivery Chris again reviewed all of the features with the new Highlander. We would highly recommend contacting Chris if you are interested purchasing a Toyota. More
This is the 2nd used car I have purchased from Toyota of Newnan. Both experiences were great. Jeremie Morris was the salesman and I couldn't ask for a better guy. Very professional and knowledgeable. When t Newnan. Both experiences were great. Jeremie Morris was the salesman and I couldn't ask for a better guy. Very professional and knowledgeable. When the auto came in that I was looking for, he called me immediately. I feel I can call Jeremie or the dealership anytime without hesitation. The overall experience was awesome just as it was on my first visit. I highly recommend Jeremie and Toyota of Newnan. More
I had a great experience at the dealership. Everyone was very nice. The sales people as well as the sales managers were great. The were not pushy, and were will tp work with you. very nice. The sales people as well as the sales managers were great. The were not pushy, and were will tp work with you. More

