Toyota of Newport

Very helpful salesman. Not pressuring, informative and searched out info when he didn't know it. Helped negotiate a trade in on a new Rav 4 Hybrid. The finance person, how Not pressuring, informative and searched out info when he didn't know it. Helped negotiate a trade in on a new Rav 4 Hybrid. The finance person, however, was insensitive to my time-frame late in the day and tried to "wear me down" to accept extra warranties with inadequate l o n g explanations, despite knowing I/we had a long way to drive home in sketchy rainy condititions. Took at least an hour and a half longer than it should have to get things finalized. Nearly walked out without signing the agreement. It also seemed the dealership wasn't always up to snuff with what was going on in other departments - such as a full tank of gas when I drove off in the new vehicle, but the salesman has tried to make things right. More

I took my Sienna mini van to Toyota of Newport because I had a broken sliding door handle - they quoted me at $1644.00. I asked why it was so expensive and they said that it was because they had to remove had a broken sliding door handle - they quoted me at $1644.00. I asked why it was so expensive and they said that it was because they had to remove both doors and replace the "internal mechanisms." I thought this seemed high considering it was over a third of the total value of my van so I did some quick research. Turns out that I actually only needed new handles and all the internal parts were fine. It costed $20 for both door handles and it took less than a half hour to install at home without any special tools. Toyota of Newport are pirates and I've heard several stories about them doing this same thing to other people. BEWARE AND STAY CLEAR. More

Beware buying used! Sold my son an unsafe used vehicle with defrosters that didn't work and rotors that were too small so the brakes couldn't connect fully. Claimed they Sold my son an unsafe used vehicle with defrosters that didn't work and rotors that were too small so the brakes couldn't connect fully. Claimed they were sorry but will not return my calls. More

If you are buying or servicing a Toyota, this is the only place in Oregon to go. The service department is professional and prompt. I purchased a new Rav 4 Hybrid from the Sales Department and Jennifer K. wa place in Oregon to go. The service department is professional and prompt. I purchased a new Rav 4 Hybrid from the Sales Department and Jennifer K. was very well informed, personable and one of the hardest working persons I have ever met. This is also the most well managed team of professionals that I have had the good fortune to work with. Newport Toyota is a fine family of sterling professionals. Thank You, Sandra Peterson More

Let me start off by saying sometimes in our lives the positive forces that be put people in our lives to save us. I’ve been traveling from Washington down the US coast of 101 to eventually reach Californ positive forces that be put people in our lives to save us. I’ve been traveling from Washington down the US coast of 101 to eventually reach California. I’m a single woman newly retired on my own the first trip like this of my life hauling a camper and everything I own. On the first leg of this journey my Toyota tundra who I bought used from a dealer in Washington had its transmission completely die on a Saturday afternoon. Bright and early Monday morning I was at the dealership praying for a miracle, it turned out the entire transmission had to be replaced I was staying in a campground and only had limited time, when Rich in the service department heard my story he rallied every every force, sent out every dog, and pulled in every single favor and he actually performed a miracle! With a full schedule COVID-19 lockdown and people out sick he got my vehicle in with no notice, did all of the repairs and kept it at a price that I was able to manage! I will be forever grateful, ladies this is the place to shop do not buy a vehicle anywhere else! This dealership is worth traveling states to, in order to buy a vehicle and have your vehicle serviced with confidence that all of the people there are really on your side in there to help you. Thank you ever so much! God bless you and merry Christmas More

Great customer service very professional The dealership should be proud of the service department. The reason my next Tundra will be bought at Toyota of Newport should be proud of the service department. The reason my next Tundra will be bought at Toyota of Newport More

I have dealt with 7 or 8 service departments in my lifetime and this group is, by far, the best that I have ever dealt with. Sad that the other departments don't live up to the service department's g lifetime and this group is, by far, the best that I have ever dealt with. Sad that the other departments don't live up to the service department's great customer care. More

Very Much Appreciate the professionalism Always Friendly .. Always Professional I have been "working with" Toby Murry Dealership for years .. Now Newport Toyota. The same excellent serv Always Friendly .. Always Professional I have been "working with" Toby Murry Dealership for years .. Now Newport Toyota. The same excellent service and the most friendly staff. More